Is your feature request related to a problem? Please describe.
The Teams / Texters / Autoassign Mode tabs on the campaign builder all handle various aspects of assigning texts to texters
Describe the solution you'd like
A unified assignment tab which allows admins to select from any of these assignment flows as they desire.
Something like:
- If individual texters are assigned, split texts btwn them (as the Texters tab currently does)
- If teams are assigned, enable autoassign for the campaign and assign that team. Include "General" as a team so that turning on General autoassign works the same way as turning on a specific team.
- The "release replies" toggle from the Autoassign Mode tab should move to this unified tab as well
Describe alternatives you've considered
- Separate refactors of each of the tabs
Additional context
(design pass suggested)
- Should autoassign be renamed considering texters have to request texts manually even if autoassign is enabled? Something like “allow texters to request texts?”
- Should we only allow selecting either teams (+general) or individual texters? This would prevent conflict btwn the two distinct assignment flows
Is your feature request related to a problem? Please describe.
The Teams / Texters / Autoassign Mode tabs on the campaign builder all handle various aspects of assigning texts to texters
Describe the solution you'd like
A unified assignment tab which allows admins to select from any of these assignment flows as they desire.
Something like:
Describe alternatives you've considered
Additional context
(design pass suggested)