You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Usage tracking shows how your organization consumes credits across every part of the platform — which members, which workspaces, which models, and which product features. Use it to monitor spend against your commitment, find what is driving it, and export the underlying events for chargeback.
10
+
Insights shows how your organization consumes credits across every part of the platform — which members, which workspaces, which models, and which product features. Use it to monitor spend against your commitment, find what is driving it, and export the underlying events for chargeback.
11
11
12
-
All figures are in **credits** (1 credit = $0.005). See [cost calculation](/platform/costs) for how credits are derived.
12
+
Spend figures are in **credits** (1 credit = $0.005). See [cost calculation](/platform/costs) for how credits are derived.
13
13
14
14
---
15
15
16
16
## Viewing usage
17
17
18
-
Go to **Settings → Organization → Usage tracking** in your workspace.
19
-
20
-
<Imagesrc="/static/enterprise/usage-tracking-overview.png"alt="Usage tracking Overview tab showing the period selector, credits used against the organization limit, a daily usage chart, and a Sources section pairing a ranked list of sources with a radar chart of the same mix"width={900}height={781}className="mx-auto h-auto w-full max-w-xl" />
18
+
Go to **Settings → Organization → Insights** in your workspace.
21
19
22
20
The period selector applies to every tab:
23
21
@@ -36,7 +34,8 @@ The period selector applies to every tab:
36
34
37
35
| Tab | Answers |
38
36
|-----|---------|
39
-
|**Overview**| How much have we used, against what limit, and what kind of work was it |
37
+
|**Overview**| Credit consumption, recorded activity, workflow failure rate, and usage by source |
38
+
|**Activity**| Run trends and performance, grouped by workspace, workflow, chat member, or trigger |
40
39
|**Members**| Which people are driving usage |
41
40
|**Workspaces**| Which workspaces are driving usage — select one to drill in |
42
41
|**Models**| Which models we are paying for |
@@ -49,6 +48,22 @@ Selecting a workspace opens its detail view, which splits that workspace's usage
49
48
50
49
---
51
50
51
+
## Activity and performance
52
+
53
+
The **Activity** tab shows workflow runs, recorded chat runs, members with chat activity, and workflow failure rate. Group the breakdown by **Workspaces**, **Workflows**, **Members**, or **Triggers**, and sort by run volume, failure count, or average workflow duration. Member breakdowns rank chat runs only. Results are paginated; totals and sorting include the whole selected period, not just the visible page. Select a workspace to narrow the activity view, then use **All workspaces** to clear that filter.
54
+
55
+
-**Workflow runs** count retained execution records whose start time falls in the selected period, including runs that are still running, paused, or cancelled.
56
+
-**Recorded chat runs** count distinct recorded execution IDs across workspace and organization chats. Continuations count once, in the period containing their first retained start. Calls without a persisted chat run are not included.
57
+
-**Members with chat activity** count distinct users attributed to those chat runs. This measures recorded chat activity, not logins, all active users, or people billed for automated workflows.
58
+
-**Workflow failure rate** is failed runs divided by completed plus failed runs. Paused, cancelled, and unfinished runs do not enter the denominator. A dash means there are no completed or failed runs to measure.
59
+
-**Average duration** uses the recorded duration of completed or failed workflows. Missing durations are excluded; a dash means no duration is available.
60
+
61
+
Activity follows retained history and current organization/workspace ownership. Deleting history or moving a workspace can change historical activity totals. Status and duration reflect the latest recorded outcome, even for a run that started in an earlier period. The activity view does not read chat transcripts or workflow trace payloads.
62
+
63
+
Credit totals continue to come from the billing ledger. Activity counts need not match billing-event counts, and the credit export does not export activity. Exact per-chat cost, connector/skill adoption, and generated-artifact attribution are not available in this view.
64
+
65
+
---
66
+
52
67
## What each source means
53
68
54
69
A **source** is the part of the platform that consumed the credits. Every charge belongs to exactly one source, so the Sources breakdown always adds up to your total.
@@ -102,17 +117,17 @@ When a workspace or organization supplies its own provider key, Sim does not cha
102
117
103
118
## Exporting
104
119
105
-
**Export** downloads the events behind the current period and filters as a CSV with columns `Date, Source, Description, Workflow, Credits`. Credits are exported as plain numbers so the column can be summed, and carry decimals — an individual event often costs a fraction of a credit.
120
+
**Export credits** downloads the events behind the current period and filters as a CSV with columns `Date, Source, Description, Workflow, Credits`. Credits are exported as plain numbers so the column can be summed, and carry decimals — an individual event often costs a fraction of a credit.
106
121
107
-
**All events** opens the full ledger — every credit-consuming event, newest first, with its own filters and export.
122
+
**Credit events** opens the full ledger — every credit-consuming event, newest first, with its own filters and export.
108
123
109
124
Very large exports are capped. When that happens the download still succeeds and Sim tells you it was truncated; narrow the date range to capture everything.
110
125
111
126
---
112
127
113
128
<FAQitems={[
114
129
{
115
-
question: "Who can view usage tracking?",
130
+
question: "Who can view Insights?",
116
131
answer: "Organization owners and admins. On Sim Cloud you must be on the Enterprise plan. Regular members cannot see organization usage, including their own."
117
132
},
118
133
{
@@ -158,4 +173,4 @@ USAGE_MONITORING_ENABLED=true
158
173
NEXT_PUBLIC_USAGE_MONITORING_ENABLED=true
159
174
```
160
175
161
-
Once enabled, usage tracking is viewable in **Settings → Organization → Usage tracking** for organization owners and admins.
176
+
Once enabled, Insights is viewable in **Settings → Organization → Insights** for organization owners and admins.
0 commit comments