From 38e7bc0295ab1c78c85f6b9d16911b01a32bc509 Mon Sep 17 00:00:00 2001 From: "claude[bot]" <41898282+claude[bot]@users.noreply.github.com> Date: Sun, 13 Sep 2026 18:24:53 +0000 Subject: [PATCH] docs: Claude Code v2.1.270 - cloud session monitoring, effort defaults, computer-use fixes Co-Authored-By: claude-yolo[bot] --- content/.metadata.json | 246 +++++++++--------- .../docs/claude-code/agent-sdk/agent-loop.md | 6 +- .../docs/claude-code/agent-sdk/typescript.md | 2 +- .../claude-code/claude-code-on-the-web.md | 18 +- content/en/docs/claude-code/computer-use.md | 4 +- content/en/docs/claude-code/web-quickstart.md | 2 +- ...how-do-i-log-out-of-all-active-sessions.md | 2 +- ...-can-i-delete-my-claude-console-account.md | 4 +- ...k-settings-on-team-and-enterprise-plans.md | 2 +- ...ser-feedback-settings-on-claude-console.md | 2 +- .../10593882-share-and-unshare-chats.md | 6 +- ...ith-local-mcp-servers-on-claude-desktop.md | 2 +- content/support/11101966-use-voice-mode.md | 8 +- ...the-claude-lti-in-canvas-by-instructure.md | 2 +- ...and-memory-to-build-on-previous-context.md | 10 +- ...being-asked-to-verify-my-payment-method.md | 2 +- .../11869629-use-claude-with-android-apps.md | 2 +- ...or-team-and-seat-based-enterprise-plans.md | 10 +- ...12173-get-started-with-claude-in-chrome.md | 2 +- ...eam-plan-from-monthly-to-annual-billing.md | 4 +- ...11783-create-and-edit-files-with-claude.md | 6 +- .../12157520-claude-code-usage-analytics.md | 2 +- .../support/12260368-use-incognito-chats.md | 2 +- .../support/12293051-use-claude-in-xcode.md | 2 +- ...age-usage-credits-for-paid-claude-plans.md | 2 +- ...6728-troubleshoot-claude-error-messages.md | 2 +- .../support/12512180-use-skills-in-claude.md | 2 +- ...d-using-the-desktop-extension-allowlist.md | 8 +- .../12618689-claude-code-on-the-web.md | 6 +- ...-quick-entry-with-claude-desktop-on-mac.md | 2 +- ...analytics-for-team-and-enterprise-plans.md | 24 +- ...2446-claude-in-chrome-permissions-guide.md | 4 +- .../12997503-team-plan-billing-faqs.md | 2 +- .../13132885-set-up-single-sign-on-sso.md | 8 +- ...3133195-set-up-jit-or-scim-provisioning.md | 6 +- ...1-configuring-session-security-settings.md | 6 +- .../13189465-log-in-to-your-claude-account.md | 2 +- .../13325567-account-management-faqs.md | 2 +- ...13345190-get-started-with-claude-cowork.md | 2 +- ...mizing-your-console-appearance-settings.md | 2 +- ...13371040-log-in-to-your-console-account.md | 2 +- ...13641943-visual-and-interactive-content.md | 6 +- .../support/13756069-public-sector-faqs.md | 2 +- ...33-manage-plugins-for-your-organization.md | 2 +- .../support/13837440-use-plugins-in-claude.md | 4 +- ...hedule-recurring-tasks-in-claude-cowork.md | 2 +- ...gn-tasks-from-anywhere-in-claude-cowork.md | 4 +- ...ur-tasks-with-projects-in-claude-cowork.md | 12 +- ...sync-works-for-enterprise-organizations.md | 4 +- content/support/14503613-sso-login.md | 6 +- ...43-set-up-scim-in-claude-for-government.md | 6 +- content/support/14503775-mcp-web-search.md | 2 +- ...-up-your-design-system-in-claude-design.md | 2 +- ...min-guide-for-team-and-enterprise-plans.md | 2 +- ...14604416-get-started-with-claude-design.md | 2 +- ...t-a-default-model-for-your-organization.md | 2 +- ...nage-model-access-for-your-organization.md | 8 +- ...1-get-started-with-1password-for-claude.md | 2 +- ...rstanding-your-pro-or-max-plan-invoices.md | 2 +- ...program-to-workspaces-in-claude-console.md | 12 +- .../8114491-get-started-with-claude.md | 2 +- ...8230524-delete-or-rename-a-conversation.md | 16 +- .../support/8325618-paid-plan-billing-faqs.md | 2 +- ...27-customizing-your-appearance-settings.md | 6 +- ...nt-to-a-team-or-enterprise-organization.md | 2 +- ...77-how-can-i-create-and-manage-projects.md | 6 +- ...9-manage-project-visibility-and-sharing.md | 10 +- ...d-usage-reporting-in-the-claude-console.md | 8 +- .../9547008-publish-and-share-artifacts.md | 8 +- ...e-public-projects-for-your-organization.md | 2 +- 70 files changed, 287 insertions(+), 287 deletions(-) diff --git a/content/.metadata.json b/content/.metadata.json index edc23eedc1..97523b1bbe 100644 --- a/content/.metadata.json +++ b/content/.metadata.json @@ -1,7 +1,7 @@ { "metadata": { "version": "2.0", - 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"size": 6686 + "sha256": "dfdefa4b990e94e044e4249df1526444d60815dd0caaa190b24fa2cbeee356d4", + "size": 6688 }, { "url": "https://support.claude.com/en/articles/14503643-set-up-scim-in-claude-for-government", "status": "success", "path": "support/14503643-set-up-scim-in-claude-for-government.md", - "sha256": "e2fe791839d1fbb3309fa5fdb879aa2a99ed9c87a3d25d3367e11ce86a0be568", - "size": 6423 + "sha256": "fb62523b6658eae76cc7e909086f494d3660d4a08dc34ec69060b5076cfefb18", + "size": 6417 }, { "url": "https://support.claude.com/en/articles/14503675-organization-instructions-in-claude-for-government", @@ -10103,8 +10103,8 @@ "url": "https://support.claude.com/en/articles/14503775-mcp-web-search", "status": "success", "path": "support/14503775-mcp-web-search.md", - "sha256": "ceee8bec2c3bf413ca70789cdc275828a246702fdfafc853e47d701184051a85", - "size": 4679 + "sha256": "35ee175743879a90526d7e00eaa55a70293765ce7137640ec87ae28539062300", + "size": 4675 }, { "url": "https://support.claude.com/en/articles/14503794-model-availability-in-claude-for-government", @@ -10201,21 +10201,21 @@ "url": "https://support.claude.com/en/articles/14604397-set-up-your-design-system-in-claude-design", "status": "success", "path": "support/14604397-set-up-your-design-system-in-claude-design.md", - "sha256": "e00efd3b82e468d61dbf8383e821de4958b60e30ac1614f80d5d1149bc01dcdb", - "size": 4400 + "sha256": "cce0a68f432f4aa5354e4058eddc0fb5670b1602eb29059824fa951e94229af6", + "size": 4402 }, { "url": "https://support.claude.com/en/articles/14604406-claude-design-admin-guide-for-team-and-enterprise-plans", "status": "success", "path": "support/14604406-claude-design-admin-guide-for-team-and-enterprise-plans.md", - "sha256": "ccbcd0b36ccbcdaed095bdd014f87cec4e775e2befa77a7a63db5e4071d276e8", + "sha256": "6227e04df96e676941a881b34bd9900e4a5fd4e7c1626cc9f0dac02e3fe91383", "size": 12735 }, { "url": "https://support.claude.com/en/articles/14604416-get-started-with-claude-design", "status": "success", "path": "support/14604416-get-started-with-claude-design.md", - "sha256": "901c7e0dbcf8a6517de6bb7ecddbefd6c351cf619664aeef9914fb8c1e195a9d", + "sha256": "224c1fcea3375beb4d77ac71d1e3c0d86f9f119c2b4e3eb8635c19a13d019992", "size": 11134 }, { @@ -10341,7 +10341,7 @@ "url": "https://support.claude.com/en/articles/15330088-set-a-default-model-for-your-organization", "status": "success", "path": "support/15330088-set-a-default-model-for-your-organization.md", - "sha256": "4c28863f71a76b2948bce277cdac0e71e38aba3de3cc1ec7687115009bf05210", + "sha256": "96523ef015eb58983db4193c4cbb7bbca9c7e4adaf0f12d72d323ae6b3cd4e19", "size": 7770 }, { @@ -10453,8 +10453,8 @@ "url": "https://support.claude.com/en/articles/15694740-manage-model-access-for-your-organization", "status": "success", "path": "support/15694740-manage-model-access-for-your-organization.md", - "sha256": "3c3acc48cda767e4ffd83d8a4e97bf555b54d717a4712ebd1e18b1848e7d1a4c", - "size": 10149 + "sha256": "e6e4691926f4fdff0d3d99d940b9e36f6cdc108065d1facbf9066121d8e547e3", + "size": 10139 }, { "url": "https://support.claude.com/en/articles/15707726-using-claude-for-legal-work-privilege-confidentiality-and-how-to-think-about-configuration", @@ -10488,8 +10488,8 @@ "url": "https://support.claude.com/en/articles/15936181-get-started-with-1password-for-claude", "status": "success", "path": "support/15936181-get-started-with-1password-for-claude.md", - "sha256": "0ce6ff817c9921fe3e78e4b9a6efb771cb560fa44761a8d51ff5528f92cf342f", - "size": 5062 + "sha256": "b07c72403676b7f7e6f886538e225e901aaf01cea9892ba32894834c1bc5094d", + "size": 5058 }, { "url": "https://support.claude.com/en/articles/16049681-why-claude-switched-models-in-your-conversation-with-opus-5", @@ -10537,8 +10537,8 @@ "url": "https://support.claude.com/en/articles/16607638-understanding-your-pro-or-max-plan-invoices", "status": "success", "path": "support/16607638-understanding-your-pro-or-max-plan-invoices.md", - "sha256": "a7863fe88898302a2e68155b3a0aaee77d4062dd02b9b7abb1c57c9c5aa4c9b8", - "size": 5437 + "sha256": "d659a10b78df938f6d869046aa8a15be7f1367ce7a2d9aadf5dc4dcb646f5c19", + "size": 5439 }, { "url": "https://support.claude.com/en/articles/16607668-understanding-your-team-plan-invoices", @@ -10600,8 +10600,8 @@ "url": "https://support.claude.com/en/articles/16764810-assign-a-program-to-workspaces-in-claude-console", "status": "success", "path": "support/16764810-assign-a-program-to-workspaces-in-claude-console.md", - "sha256": "5fdcc41b98735876b00a725c75071899de1bd8f2e337ba2d9ed7d3a139f485b6", - "size": 5103 + "sha256": "76e6a742362e1268c33842c4b6d670078a4b3999a439063f79d24d88046977b6", + "size": 5099 }, { "url": "https://support.claude.com/en/articles/16824617-turn-on-data-retention-for-a-workspace-in-a-zero-data-retention-organization", diff --git a/content/en/docs/claude-code/agent-sdk/agent-loop.md b/content/en/docs/claude-code/agent-sdk/agent-loop.md index dc2b9948c1..898af15387 100644 --- a/content/en/docs/claude-code/agent-sdk/agent-loop.md +++ b/content/en/docs/claude-code/agent-sdk/agent-loop.md @@ -56,7 +56,7 @@ As the loop runs, the SDK yields a stream of messages. Each message carries a ty * `"init"`: session metadata for the run. When a `SessionStart` or `Setup` hook runs during session startup, its [hook lifecycle messages](/docs/en/agent-sdk/typescript#sdkhookstartedmessage) arrive before the `init` message * `"compact_boundary"`: fires after [compaction](#automatic-compaction) * `"informational"`: plain-text status banners from the loop - * `"worker_shutting_down"`: the loop will end after the current turn because the host is exiting or Remote Control disconnected + * `"worker_shutting_down"`: the host is exiting or Remote Control disconnected In TypeScript, each subtype other than `"init"` is its own type in the [`SDKMessage` union](/docs/en/agent-sdk/typescript#sdkmessage) rather than a subtype of `SDKSystemMessage`. * **`AssistantMessage`:** emitted for each content block in Claude's responses, including the final text-only one. Each carries a single content block, such as text or a tool call, and the messages from one response share a message ID. @@ -216,7 +216,7 @@ The `effort` option controls how much reasoning Claude applies. Lower effort lev | `"xhigh"` | Extended reasoning depth | Coding and agentic tasks on the [models that support it](/docs/en/model-config#adjust-effort-level) | | `"max"` | Maximum reasoning depth | Multi-step problems requiring deep analysis | -If you don't set `effort`, both SDKs leave the parameter unset and defer to the model's default behavior. +If you don't set `effort`, Claude Code resolves the effort level itself, in the order [Adjust effort level](/docs/en/model-config#adjust-effort-level) describes. `effort` trades latency and token cost for reasoning depth within each response. [Extended thinking](https://platform.claude.com/docs/en/build-with-claude/extended-thinking) is a separate feature that produces `thinking` blocks in the output, and the `display` field on `ThinkingConfig` for [Python](/docs/en/agent-sdk/python#thinkingconfig) or [TypeScript](/docs/en/agent-sdk/typescript#thinkingconfig) controls whether you receive their text. They are independent: you can set `effort: "low"` with extended thinking enabled, or `effort: "max"` without it. @@ -319,7 +319,7 @@ When the loop ends, the `ResultMessage` tells you what happened and gives you th | `success` | Claude finished the task normally | Yes | | `error_max_turns` | Hit the `maxTurns` limit before finishing | No | | `error_max_budget_usd` | Hit the `maxBudgetUsd` limit before finishing | No | -| `error_during_execution` | An error interrupted the loop (for example, an API failure or cancelled request) | No | +| `error_during_execution` | An error interrupted the loop (for example, a cancelled request) | No | | `error_max_structured_output_retries` | No valid structured output was produced within the configured retry limit: every attempt failed validation, or a model fallback retracted the completed output with no successful retry | No | The `result` field holds the final text output and is only present on the `success` variant, so always check the subtype before reading it. diff --git a/content/en/docs/claude-code/agent-sdk/typescript.md b/content/en/docs/claude-code/agent-sdk/typescript.md index 9c5fb19005..890ecb9967 100644 --- a/content/en/docs/claude-code/agent-sdk/typescript.md +++ b/content/en/docs/claude-code/agent-sdk/typescript.md @@ -426,7 +426,7 @@ Configuration object for the `query()` function. | `debug` | `boolean` | `false` | Enable debug mode for the Claude Code process | | `debugFile` | `string` | `undefined` | Write debug logs to a specific file path. Implicitly enables debug mode | | `disallowedTools` | `string[]` | `[]` | Tools to deny. A bare name such as `"Bash"` removes the tool from Claude's context. A scoped rule such as `"Bash(rm *)"` leaves the tool available and denies matching calls in every permission mode, including `bypassPermissions`, for the command [as written](/docs/en/permissions#bash-rule-limits). See [Permissions](/docs/en/agent-sdk/permissions#allow-and-deny-rules) | -| `effort` | `'low' \| 'medium' \| 'high' \| 'xhigh' \| 'max'` | Model default | Controls how much effort Claude puts into its response. Works with adaptive thinking to guide thinking depth. See [adjust the effort level](/docs/en/model-config#adjust-effort-level) | +| `effort` | `'low' \| 'medium' \| 'high' \| 'xhigh' \| 'max'` | `undefined` | Controls how much effort Claude puts into its response. Works with adaptive thinking to guide thinking depth. See [adjust the effort level](/docs/en/model-config#adjust-effort-level) | | `enableFileCheckpointing` | `boolean` | `false` | Enable file change tracking for rewinding. See [File checkpointing](/docs/en/agent-sdk/file-checkpointing) | | `env` | `Record` | `process.env` | Environment variables. When set, this replaces the subprocess environment instead of merging with `process.env`, so pass `{ ...process.env, YOUR_VAR: 'value' }` to keep inherited variables like `PATH`. See [Handle slow or stalled API responses](#handle-slow-or-stalled-api-responses) for an example of this pattern, and [Environment variables](/docs/en/env-vars) for variables the underlying CLI reads. Set `CLAUDE_AGENT_SDK_CLIENT_APP` to identify your app in the User-Agent header | | `executable` | `'bun' \| 'deno' \| 'node'` | Auto-detected | JavaScript runtime to use | diff --git a/content/en/docs/claude-code/claude-code-on-the-web.md b/content/en/docs/claude-code/claude-code-on-the-web.md index a735cecaa2..776312f2a5 100644 --- a/content/en/docs/claude-code/claude-code-on-the-web.md +++ b/content/en/docs/claude-code/claude-code-on-the-web.md @@ -79,7 +79,7 @@ While the cloud container starts, the CLI shows a live checklist of setup steps, `--cloud` creates cloud sessions. `--remote-control` is unrelated: it exposes a local CLI session for monitoring from the web. See [Remote Control](/docs/en/remote-control). -Use `/tasks` in the Claude Code CLI to check progress, or open the session on claude.ai or the Claude mobile app to interact directly. From there you can steer Claude, provide feedback, or answer questions as in any other conversation. +Open the session on claude.ai or the Claude mobile app to check progress or interact directly. From there you can steer Claude, provide feedback, or answer questions as in any other conversation. If Claude asks a question and the session sits idle, you can still answer when you come back, up to [environment expiry](#environment-expired), and the session continues from your answer. @@ -105,7 +105,7 @@ claude --cloud "Update the API documentation" claude --cloud "Refactor the logger to use structured output" ``` -Monitor all sessions with `/tasks` in the Claude Code CLI. When a session completes, you can create a PR from the web interface or [teleport](#from-web-to-terminal) the session to your terminal to continue working. +When a session completes, you can create a PR from the web interface or [teleport](#from-web-to-terminal) the session to your terminal to continue working. #### Send local repositories without GitHub @@ -122,7 +122,7 @@ CCR_FORCE_BUNDLE=1 claude --cloud "Run the test suite and fix any failures" Bundled repositories must meet these limits: * The directory must be a git repository with at least one commit -* The bundled repository must be under 100 MB. Larger repositories fall back to bundling only the current branch, then to a single squashed snapshot of the working tree, and fail only if the snapshot is still too large +* The bundled repository must be under 100 MB. Larger repositories fall back to bundling only the current branch, then to a single squashed snapshot of the working tree, and fail if the snapshot is still too large * Untracked files are not included; run `git add` on files you want the cloud session to see * Sessions created from a bundle can push back to a GitHub remote only when your [GitHub connection](#github-authentication-options) has push access to that repository @@ -185,12 +185,12 @@ When you teleport a session, Claude verifies you're in the correct repository, f Teleport checks these requirements before resuming a session. If any requirement isn't met, you'll see an error or be prompted to resolve the issue. -| Requirement | Details | -| ------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -| Clean git state | Your working directory must have no uncommitted changes. Teleport prompts you to stash changes if needed. | -| Correct repository | You must run `--teleport` from a checkout of the same repository, not a fork. If you run it from a checkout of a different repository, Claude Code shows an error that names both the session's repository and your checkout's. If Claude Code can't parse your remote into a hostname, for example an SSH host alias like `git@work:owner/repo.git`, it asks you to confirm, and accepts the checkout when the remote's owner and repository name match the session's repository. | -| Branch available | The branch from the cloud session must have been pushed to the remote. Teleport automatically fetches and checks it out. | -| Same account | You must be authenticated to the same claude.ai account used in the cloud session. | +| Requirement | Details | +| ------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | +| Clean git state | Your working directory must have no uncommitted changes. Teleport prompts you to stash changes if needed. | +| Correct repository | You must run `--teleport` from a checkout of the same repository, not a fork. If you run it from a checkout of a different repository, Claude Code shows an error that names both the session's repository and your checkout's. Before v2.1.219, the error didn't name your checkout's repository. If Claude Code can't parse your remote into a hostname, for example an SSH host alias like `git@work:owner/repo.git`, it asks you to confirm, and accepts the checkout when the remote's owner and repository name match the session's repository. | +| Branch available | The branch from the cloud session must have been pushed to the remote. Teleport automatically fetches and checks it out. | +| Same account | You must be authenticated to the same claude.ai account used in the cloud session. | #### `--teleport` is unavailable diff --git a/content/en/docs/claude-code/computer-use.md b/content/en/docs/claude-code/computer-use.md index b5ff1640c4..2b4885b93a 100644 --- a/content/en/docs/claude-code/computer-use.md +++ b/content/en/docs/claude-code/computer-use.md @@ -100,7 +100,7 @@ Understanding the flow helps you anticipate what Claude will do and how to inter ### One session at a time -Only one session at a time can use your computer. A session takes a machine-wide lock at its first computer use action and releases it when the session exits, not when the task finishes. A second session's computer use fails with an error naming the session that holds the lock. Exit that session first. +Only one session at a time can use your computer. A session takes a lock at its first computer use action and releases it when the session exits, not when the task finishes. A second session's computer use fails with an error naming the session that holds the lock. Exit that session first. ### Apps are hidden while Claude works @@ -116,7 +116,7 @@ There is no setting to change the target size. If on-screen text or controls are ### Stop at any time -When Claude acquires the lock, a macOS notification appears: "Claude is using your computer · press Esc to stop." Press `Esc` anywhere to abort the current action immediately, or press `Ctrl+C` in the terminal. Either way, Claude stops, unhides your apps, and returns control to you. The session keeps the [computer use lock](#one-session-at-a-time) until it exits. +The first time Claude uses your computer in each turn, a macOS notification appears: "Claude is using your computer · press Esc to stop." Press `Esc` anywhere to abort the current action immediately, or press `Ctrl+C` in the terminal. Either way, Claude stops, unhides your apps, and returns control to you. The session keeps the [computer use lock](#one-session-at-a-time) until it exits. A second notification appears when Claude is done. diff --git a/content/en/docs/claude-code/web-quickstart.md b/content/en/docs/claude-code/web-quickstart.md index 7ee4815ac5..feccbe908a 100644 --- a/content/en/docs/claude-code/web-quickstart.md +++ b/content/en/docs/claude-code/web-quickstart.md @@ -85,7 +85,7 @@ Connecting GitHub is a one-time step. If you already use the GitHub CLI, you can ### Connect from your terminal -If you already use the GitHub CLI (`gh`), you can set up Claude Code on the web without opening a browser. This requires the [Claude Code CLI](/docs/en/quickstart). On Team and Enterprise plans, `/web-setup` is available only after an Owner turns on [Quick web setup](/docs/en/claude-code-on-the-web#github-authentication-options). +If you already use the GitHub CLI (`gh`), you can set up Claude Code on the web from your terminal. This requires the [Claude Code CLI](/docs/en/quickstart). On Team and Enterprise plans, `/web-setup` is available only after an Owner turns on [Quick web setup](/docs/en/claude-code-on-the-web#github-authentication-options). When you run `/web-setup`, Claude Code reads the token that `gh auth token` prints, asks you to confirm, and sends the token to Anthropic. Anthropic stores it encrypted with your claude.ai account, and your cloud sessions use it for GitHub access until you [remove it](#remove-the-web-setup-token). A cloud session can then access any repository that token can access, with no Claude GitHub App installation. diff --git a/content/support/10310342-how-do-i-log-out-of-all-active-sessions.md b/content/support/10310342-how-do-i-log-out-of-all-active-sessions.md index b70b41fc24..6899ea7ca2 100644 --- a/content/support/10310342-how-do-i-log-out-of-all-active-sessions.md +++ b/content/support/10310342-how-do-i-log-out-of-all-active-sessions.md @@ -38,7 +38,7 @@ To regain access to your account on any device, you'll need to authenticate agai If you used your Claude account to authenticate into Claude Code, you can manage your authorization tokens by navigating to **[Settings > Claude Code](https://claude.ai/settings/claude-code)**. To remove a token and log out of Claude Code, click the trash can icon. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1608263923/b4fa7d6f6f08f2adffb4ea63bc58/image+%287%29.png?expires=1789312500&signature=a2605badc957886eb84a2015adb566913300bc972e3b11611651bce70c1ab713&req=dSYnHst4nohdWvMW1HO4zVuHihX%2B12W%2BAQofdwM8qVePWYCl8S%2B9tJ6BKzHG%0AsNZTksqfKu8LzwOIVmg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1608263923/b4fa7d6f6f08f2adffb4ea63bc58/image+%287%29.png?expires=1789326000&signature=4ec98333fc980c5777a98049f862756a3d0a81568d1d11b52c8b4a8e2b082283&req=dSYnHst4nohdWvMW1HO4zVuHihX%2B1GG7AQofdwM8qVdNP8OCWNJFZhDSvi4E%0A0FJV9ZLfi0dTxFG7Fv0%3D%0A) ## Unable to access your account? diff --git a/content/support/10366376-how-can-i-delete-my-claude-console-account.md b/content/support/10366376-how-can-i-delete-my-claude-console-account.md index 997f5de080..c59056f35f 100644 --- a/content/support/10366376-how-can-i-delete-my-claude-console-account.md +++ b/content/support/10366376-how-can-i-delete-my-claude-console-account.md @@ -36,7 +36,7 @@ If you followed the steps above to delete your Console organization but want to If you have an outstanding balance, you will see a message during the deletion flow that prompts you to pay the balance first by routing you to [Settings > Billing](https://platform.claude.com/settings/billing). -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1973957766/5c2dd87c0818a0400099a833c9b3/4cc3130a-f696-4967-9fe3-e5623c6f02bd?expires=1789312500&signature=1535d889f317f7d95d2785837d4955ce296fef7c093de71c9085ef9f8cb14f8e&req=dSkgFcB7moZZX%2FMW1HO4zbYXUB5hXeYeFZRyvJPpBZ%2BL4777VA1rVdrcI2L3%0Afjif%2FCBMRuwioWRj9Tk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1973957766/5c2dd87c0818a0400099a833c9b3/4cc3130a-f696-4967-9fe3-e5623c6f02bd?expires=1789326000&signature=dc64a0ef181c6de44cef43871ca4016af818691366846805c1a9c1d9a8c3c9c7&req=dSkgFcB7moZZX%2FMW1HO4zbYXUB5hXuIbFZRyvJPpBZ%2FXVI9o87pulVgYqfRo%0A7cmWMoV7wXWJYUpS13g%3D%0A) You must pay this outstanding balance before you’re able to move forward with the deletion process. @@ -44,6 +44,6 @@ You must pay this outstanding balance before you’re able to move forward with There are some scenarios where you will need to contact our team to delete your account. If this is the case, it will be noted when you try to delete your organization: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1973957765/19dda72a40db95d78c00c27a1a1c/6ce89be6-93ce-409c-bbea-d34be09db348?expires=1789312500&signature=ae660acc64056200a61b24c4ad453d5e09cd5a7166c8a16454d62cf2c19d859a&req=dSkgFcB7moZZXPMW1HO4zRW12%2BzOeab8ZxDZGlqR6Gj46A%2BcxuB7CDmO4qlF%0A6OjVTf9%2BR2qoTJAEnXA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1973957765/19dda72a40db95d78c00c27a1a1c/6ce89be6-93ce-409c-bbea-d34be09db348?expires=1789326000&signature=139f221e5f3d9804a85fff7754991d8c835bd7a9799bde1c19b29d052c4a06a3&req=dSkgFcB7moZZXPMW1HO4zRW12%2BzOeqL5ZxDZGlqR6Ghl03hIIMz9H15oTepY%0ATBFwVN2Sa%2FhV7ygl%2BLU%3D%0A) If you are seeing this message, this indicates that your Console organization cannot be deleted via the self-service pathway. \ No newline at end of file diff --git a/content/support/10504844-manage-user-feedback-settings-on-team-and-enterprise-plans.md b/content/support/10504844-manage-user-feedback-settings-on-team-and-enterprise-plans.md index 1b3d1be968..596a76de00 100644 --- a/content/support/10504844-manage-user-feedback-settings-on-team-and-enterprise-plans.md +++ b/content/support/10504844-manage-user-feedback-settings-on-team-and-enterprise-plans.md @@ -6,6 +6,6 @@ As a Primary Owner or Owner of a Team or Enterprise plan, you can manage the abi 2. Use the toggle to change the **Rate chats** setting for your organization: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2058292603/75752add0bed6a9f3ab217f01708/CleanShot%2B2026-02-12%2Bat%2B08_55_14-402x.png?expires=1789312500&signature=b0361ea060d81abc3b32943469ac2ca0a7b2c81c298d6e0bb9c35b377e2a85d5&req=diAiHst3n4dfWvMW1HO4zYGm8i4fEarJ085gFtEpvcR4VPaqVL2YSoibKoB9%0AQPNQZs5oL4VUtPlGL18%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2058292603/75752add0bed6a9f3ab217f01708/CleanShot%2B2026-02-12%2Bat%2B08_55_14-402x.png?expires=1789326000&signature=1daa981ff5173f1fed48bf5ebdad8b06f0972e2b7dbc07ae244bdea0f70efba6&req=diAiHst3n4dfWvMW1HO4zYGm8i4fEq7M085gFtEpvcRNsqkYYw2eEQjwfZk3%0A2FhRkKQ6ieqHzS6Aci8%3D%0A) More information on how Anthropic collects, uses, and stores feedback data can be found in our Privacy Center: **[How long do you store my organization’s data?](https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data)** \ No newline at end of file diff --git a/content/support/10504853-manage-user-feedback-settings-on-claude-console.md b/content/support/10504853-manage-user-feedback-settings-on-claude-console.md index 97a17c6a3d..3c5d6106b7 100644 --- a/content/support/10504853-manage-user-feedback-settings-on-claude-console.md +++ b/content/support/10504853-manage-user-feedback-settings-on-claude-console.md @@ -8,6 +8,6 @@ To manage feedback for your Console organization: 2. Toggle the feedback switch on or off. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1729186182/ebf4032a12a8c56959ca927726ce/Screenshot+2025-09-16+at+12_32_31%E2%80%AFPM.png?expires=1789312500&signature=c2d1b89d438df9898dc64581235e02429dbee838e89e2fdf3279d33bfd458914&req=dSclH8h2m4BXW%2FMW1HO4zVpN5H4eWGpAJ%2FadMup7FQcwKuduXnTfRVi%2BGjTT%0A1kEM%2Fjq%2BZGOfSI4ndoo%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1729186182/ebf4032a12a8c56959ca927726ce/Screenshot+2025-09-16+at+12_32_31%E2%80%AFPM.png?expires=1789326000&signature=d52d28945ba2ca444040dfdc3b7e38250dd3e361d76f0cf7524a5f794e0251d8&req=dSclH8h2m4BXW%2FMW1HO4zVpN5H4eW25FJ%2FadMup7FQev61u%2FlZsDYhxSK5nm%0Ax941hNjsbjm3s6Y0BaE%3D%0A) More information on how Anthropic collects, uses, and stores feedback data can be found in our Privacy Center: [How long do you store my organization’s data?](https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data) \ No newline at end of file diff --git a/content/support/10593882-share-and-unshare-chats.md b/content/support/10593882-share-and-unshare-chats.md index 01baf7a828..d9e08593d8 100644 --- a/content/support/10593882-share-and-unshare-chats.md +++ b/content/support/10593882-share-and-unshare-chats.md @@ -38,12 +38,12 @@ To unshare a chat: Users on free, Pro, or Max plans can review a log of shared chats by navigating to **[Settings > Privacy](https://claude.ai/settings/data-privacy-controls)**. Find the **Privacy settings** section and click “Manage” next to **Shared chats:** -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1921669913/7cc7be48cfc7a18f9f469d6cd83c/CleanShot+2026-01-08+at+10_20_43%402x.png?expires=1789312500&signature=4ea3c836101d88816b1184adc1dbe47b3c515c05b0984243e5f6040cad234541&req=dSklF894lIheWvMW1HO4zWn5HzoeY0duc9cNIYuX0GGd7cLETCkmr%2FvrtxxE%0Az%2B9CKh7oWNRg80bANOI%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1921669913/7cc7be48cfc7a18f9f469d6cd83c/CleanShot+2026-01-08+at+10_20_43%402x.png?expires=1789326000&signature=10e257e16f5babd8e2bf846f44121a79d3e8232a2def0b3a1daaef5cd8dac4e0&req=dSklF894lIheWvMW1HO4zWn5HzoeYENrc9cNIYuX0GF9HU1LDcRQ%2B9PlEhtm%0Ai1XvQmS5yCDWNPNeVo0%3D%0A) This will open a **Shared chats** modal listing the title, date shared, and link to each chat, allowing you to easily review and access all your previously-shared content. From here, you also have the option to click “Unshare” next to each listed chat to revoke access to the last snapshot you shared: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1624243810/e6fe1d262597446c7fe21dff9f10/AD_4nXdW-GhByF8uKV7fCq9lTbkVB91FglSL6TSyXAOUk_MLcTV9YsEMBMkm9rgm1oXqv0k3sJh1JhlzZP6tHVkKbDJJ71pDRRtM3aVNG64MDuKDIzgmknh-XDZdNa7biTsTdwGoPr5GRg?expires=1789312500&signature=6f9cafcc4d2f2c1074579c13278fe70b7fd7b62854c50c77d4923ec1bbe8829d&req=dSYlEst6noleWfMW1HO4ze44eC5ilRA7guvTv9woD7ZREs5U0D9t9A3nCHyB%0Agn82U6IP2Jxpb%2FBKpv8%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1624243810/e6fe1d262597446c7fe21dff9f10/AD_4nXdW-GhByF8uKV7fCq9lTbkVB91FglSL6TSyXAOUk_MLcTV9YsEMBMkm9rgm1oXqv0k3sJh1JhlzZP6tHVkKbDJJ71pDRRtM3aVNG64MDuKDIzgmknh-XDZdNa7biTsTdwGoPr5GRg?expires=1789326000&signature=e1fde750fbe420057af95529d404f3b0515f82337346345edf5456bf3576fc02&req=dSYlEst6noleWfMW1HO4ze44eC5ilhQ%2BguvTv9woD7bX7Zy1Lb4giPXHvlN%2B%0ArJcooRm4IJJxTRWegoo%3D%0A) If you don’t have any shared chat snapshots, the **Shared chats** modal will show “No shared content found”: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1624243808/b025db8e598f0c88fb16d83d48d5/AD_4nXeUwCKnmFzzrjMHhfr5By4zk5pJlkEn3wbJ8-aNfu13Yl99IjBywpqPx9G07QRzpH1EwRY7uG7Q9m9fib98Gql1cIV7XwUCTzEgBNu79Ey8tCOS5CEVmwveIcEOxJ4fonBhe3g9MA?expires=1789312500&signature=0f5746fedfe52b04bf590fbf13069148219d05a815fbde5a2252df13d222e426&req=dSYlEst6nolfUfMW1HO4zdaFncx3gIu0DeZsm0Gz1Htggtjb%2B%2Bkffkdxmm0M%0A7kABipnl6b8cGbj3CgM%3D%0A) \ No newline at end of file +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1624243808/b025db8e598f0c88fb16d83d48d5/AD_4nXeUwCKnmFzzrjMHhfr5By4zk5pJlkEn3wbJ8-aNfu13Yl99IjBywpqPx9G07QRzpH1EwRY7uG7Q9m9fib98Gql1cIV7XwUCTzEgBNu79Ey8tCOS5CEVmwveIcEOxJ4fonBhe3g9MA?expires=1789326000&signature=a9aa17a525aae0953b4f3593dfe92bbf75bb2bbb4fa9dc200c401bd4b19165bc&req=dSYlEst6nolfUfMW1HO4zdaFncx3g4%2BxDeZsm0Gz1HtiuWouyVHlzN0YGwhH%0AJc2xswZ3X3z3jiZhqaY%3D%0A) \ No newline at end of file diff --git a/content/support/10949351-getting-started-with-local-mcp-servers-on-claude-desktop.md b/content/support/10949351-getting-started-with-local-mcp-servers-on-claude-desktop.md index 954512fa63..e8c501b838 100644 --- a/content/support/10949351-getting-started-with-local-mcp-servers-on-claude-desktop.md +++ b/content/support/10949351-getting-started-with-local-mcp-servers-on-claude-desktop.md @@ -48,7 +48,7 @@ for specific instructions. Custom desktop extensions uploads allow Team and Enterprise plans to leverage organization-specific workflows that aren’t available in the public directory. After creating a custom desktop extension, Owners and Primary Owners can navigate to Settings > Extensions within Claude Desktop and click “Advanced settings” to access the **Extension Developer** section: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1681607607/ba6e379d2769d190f0970a0adaed/AD_4nXd4aZkqjJFpiXMPF28Pih7HmSJ9pPsnoWAfVgiLdFRFiTkO92YtXteIjvDHaPl7T0tjfpRTBOlyrMbQ_aciCNDgfIuEvV3szmKvt72x5O51DMSClXOYWk1JIRIzylwkj3joXqZcLw?expires=1789312500&signature=d96e973679bcf09322ca857816343c5ab7f88671872ed67d0cced5a8011d2a6c&req=dSYvF89%2BmodfXvMW1HO4zWbPxEl8Nj83Hn9K2IaIG2IEigXVqTCCnqRuU7cS%0AplfFqVDEOgfXxjVGyak%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1681607607/ba6e379d2769d190f0970a0adaed/AD_4nXd4aZkqjJFpiXMPF28Pih7HmSJ9pPsnoWAfVgiLdFRFiTkO92YtXteIjvDHaPl7T0tjfpRTBOlyrMbQ_aciCNDgfIuEvV3szmKvt72x5O51DMSClXOYWk1JIRIzylwkj3joXqZcLw?expires=1789326000&signature=73f28db09d8c0cec4ffc1caad40bff578780b7ef4981337aceca2ebcc7d5c8a2&req=dSYvF89%2BmodfXvMW1HO4zWbPxEl8NTsyHn9K2IaIG2JMTDiKHqrwBIlL2G18%0AripDxeKI%2Ft14CRbMJlY%3D%0A) Click “Install Extension…” and select the .mcpb file. Follow the prompts to install and configure your custom desktop extension. For more in-depth information, please refer to our [desktop extension developer documentation](https://github.com/anthropics/mcpb). diff --git a/content/support/11101966-use-voice-mode.md b/content/support/11101966-use-voice-mode.md index b8c9f9bffb..6f1cfaf3e8 100644 --- a/content/support/11101966-use-voice-mode.md +++ b/content/support/11101966-use-voice-mode.md @@ -24,7 +24,7 @@ Voice mode transforms how you interact with Claude by: 2. Tap the sound wave symbol in the lower right corner of the chat window to activate voice mode: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042358620/1bf2311353615c1c494da1312a17/124b93a8-0a9b-4c84-9d1f-ede6ca3498dd?expires=1789312500&signature=ca70fdf723e54e615e556e7847ec761d558c19bff74f8d746c17629759bafba0&req=diAjFMp7lYddWfMW1HO4zZyGrsdxulUVF6uXnTLMvvDTGaCdj2dXic6H3lCE%0AiSpi%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042358620/1bf2311353615c1c494da1312a17/124b93a8-0a9b-4c84-9d1f-ede6ca3498dd?expires=1789326000&signature=eed0097347391600d97e7c8d62ccde1a7bd32b24199391d65556c085cefcd8b1&req=diAjFMp7lYddWfMW1HO4zZyGrsdxuVEQF6uXnTLMvvAdOTPEmdLMsgk0E00X%0AD%2Bws%0A) 3. Start talking and see your prompt automatically populate in the chat input. @@ -32,7 +32,7 @@ Voice mode transforms how you interact with Claude by: 5. Claude will remain in voice mode until you click the “Stop” button in the lower right corner of the chat window: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042352060/162f9e61f7fbeb689201dfc1cac1/6a7fafb2-31df-43be-a43f-0059d735e3c4?expires=1789312500&signature=d52d0d9d9e0ca957274c81f745b376698f3ec4e4c06ab225ed0a815ebafffe0a&req=diAjFMp7n4FZWfMW1HO4zU6VRfTJSb5sxNdRzYWrfF6b82foE0fPBb59tLhR%0Ak7vZ26R2hJKk9qc3Ukc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042352060/162f9e61f7fbeb689201dfc1cac1/6a7fafb2-31df-43be-a43f-0059d735e3c4?expires=1789326000&signature=7eaa32e7862c338ff653fe7a24bd38865b381c817238fd1fd3f9130b400470af&req=diAjFMp7n4FZWfMW1HO4zU6VRfTJSrppxNdRzYWrfF4gFrssNBGV3pr3zh3g%0AI0HzOg%2BjxmoslsxonT8%3D%0A) ### On mobile (iOS and Android) @@ -40,7 +40,7 @@ Voice mode transforms how you interact with Claude by: 2. Tap the voice mode icon (sound wave symbol next to the microphone icon) in the text input field: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042359690/68879db64559ecf87991f73ce058/671ff972-9e08-4686-bc04-955dab4b2de3?expires=1789312500&signature=692ee2dbbcda15f4b47c1d43daaac1250ca4812980de952be40fc028a61b3fa0&req=diAjFMp7lIdWWfMW1HO4zQTUIf15kdpLD%2FRXAPlQ7LZ7HFd%2BZcVWLU%2FKku3e%0AZupE%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042359690/68879db64559ecf87991f73ce058/671ff972-9e08-4686-bc04-955dab4b2de3?expires=1789326000&signature=4e68440b42d8a832a4d14229df4e0c3ec0795c2a8eb6813965d2219eb3e53089&req=diAjFMp7lIdWWfMW1HO4zQTUIf15kt5OD%2FRXAPlQ7La8wuSd0bPPw4UIxksK%0AVpqG%0A) 3. Choose a voice to personalize your experience. @@ -78,7 +78,7 @@ To change the voice later: - **On mobile:** Click the settings button in the bottom left corner while chatting with Claude in voice mode, then tap your preferred voice and pace: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042352063/25eca25bcfd573ecab30dd53158c/074454a6-fa5a-4c49-8b19-02d434b4ca50?expires=1789312500&signature=23d783021f148640ea01bdfc918138a27ae8b3939b78c9141b522416cd796c92&req=diAjFMp7n4FZWvMW1HO4zZ3%2FGGOWYVIPy8OQfYsvK3wML7Kd%2BDJYTVe%2F20mQ%0A1l7Zy2VoStuLeszl1Pc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042352063/25eca25bcfd573ecab30dd53158c/074454a6-fa5a-4c49-8b19-02d434b4ca50?expires=1789326000&signature=4d15b2efb2feaf948fb426daeb42f4d3f3964a39b2ffcea26ab5c10fa56c6dac&req=diAjFMp7n4FZWvMW1HO4zZ3%2FGGOWYlYKy8OQfYsvK3y%2BSUurwIQbmsa5ZuXa%0AtaFc9cchrBfOgieQjIc%3D%0A) ## Choose a model diff --git a/content/support/11725453-set-up-the-claude-lti-in-canvas-by-instructure.md b/content/support/11725453-set-up-the-claude-lti-in-canvas-by-instructure.md index 073a07b8b8..7b38947863 100644 --- a/content/support/11725453-set-up-the-claude-lti-in-canvas-by-instructure.md +++ b/content/support/11725453-set-up-the-claude-lti-in-canvas-by-instructure.md @@ -44,7 +44,7 @@ This article provides information on how to enable the Claude LTI integration in 5. Click "Install" and refresh the course page. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1611422430/c8e0875feac1f2c7cb033be74fc9/AD_4nXfLU_bui3EXcCjQ0qm70HD97neqjGayKeDer_t76utlci8gZSUjYRhw6ZSOlDdqSEcwXBzd_shAh7pQEJ-8OoE0O21DM5coOgxmO_WD5hlwiuwtS2iYXcTavhIRyQT5zKFWvfn3NA?expires=1789312500&signature=d881ae41fdd3dcd6faa3c248264c08d0a5c5ec9da01395f10fbb6950e51c5187&req=dSYmF818n4VcWfMW1HO4zTEDauIdmvGEEv2ojHLMylaeFvnugtu4ZKyoyVKp%0A%2BEnhaqKPkX9eVddRnfk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1611422430/c8e0875feac1f2c7cb033be74fc9/AD_4nXfLU_bui3EXcCjQ0qm70HD97neqjGayKeDer_t76utlci8gZSUjYRhw6ZSOlDdqSEcwXBzd_shAh7pQEJ-8OoE0O21DM5coOgxmO_WD5hlwiuwtS2iYXcTavhIRyQT5zKFWvfn3NA?expires=1789326000&signature=dde82cbbbd2f5eef6683b0f84bdf94b3fab02f692b4d7076cfe6a934e0d7fabb&req=dSYmF818n4VcWfMW1HO4zTEDauIdmfWBEv2ojHLMylZ4KC3TMEHTyZSHIAqy%0AHoDeHrtpSwknmoo%2FgMM%3D%0A) ## Turn on the Claude LTI Integration in Claude for Education organization settings diff --git a/content/support/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context.md b/content/support/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context.md index 56c1efd765..0cb1b07c84 100644 --- a/content/support/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context.md +++ b/content/support/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context.md @@ -40,7 +40,7 @@ When Claude searches your previous chats, you will see this reflected in your cu Yes, navigate to **[Settings > Memory](https://claude.ai/new#settings/customize-memory)** and switch the toggle next to "Search and reference chats" off: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2533482439/4dee2d7b267f865205feefc8f4f3/cb60c334-d1e2-4828-a01d-dfb36bbaa7eb?expires=1789312500&signature=ba600207e672fe9fcd2353aa7e98a23eb94b842d5fd4b99d1b03e194c3e08fd1&req=diUkFc12n4VcUPMW1HO4zY9IRANvVNNyYNcz5nFaZkF%2FQdAkvanrOA8VP7Z1%0At4Iv8LnuTWoky5ez0uI%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2533482439/4dee2d7b267f865205feefc8f4f3/cb60c334-d1e2-4828-a01d-dfb36bbaa7eb?expires=1789326000&signature=1ca290dfd14eb2d3fc532ec44b204666794a252407ecbcd0ffb096e6a7a806c3&req=diUkFc12n4VcUPMW1HO4zY9IRANvV9d3YNcz5nFaZkEpoiVumK2Rm3sNSRiv%0AZuLy3xRBsrIOcQ1HZBI%3D%0A) ## Can I exclude a specific past chat from searches? @@ -84,7 +84,7 @@ What Claude remembers from your chats is available when you hand it a task in Co You can toggle Claude’s memory on by navigating to **[Settings > Memory](https://claude.ai/new#settings/customize-memory)** and turning on **Generate memory from chats**: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2533482441/b5c806a8e3f68bf34c4a70724d38/d30be013-d099-4c93-99d1-23d404792f08?expires=1789312500&signature=80167119c0af09bae6dae1b7530de2e8c054dcc3cc640dfb14f413f516c289aa&req=diUkFc12n4VbWPMW1HO4zRlYrpJu41IpNshWSMEMw9e1639oqH%2FvLER1FbJG%0Aiesw%2BsBp%2Fzz7vBeR%2F3s%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2533482441/b5c806a8e3f68bf34c4a70724d38/d30be013-d099-4c93-99d1-23d404792f08?expires=1789326000&signature=5ef1a22c126d05890fa4670d83f413bc49adf1b316c6a248e7d26135d408dbc4&req=diUkFc12n4VbWPMW1HO4zRlYrpJu4FYsNshWSMEMw9f1rxGyvQKedl%2FXNh3s%0AWIIG2af53vPNfg5weys%3D%0A) If you want to disable Claude’s memory, click the toggle and you'll see two options: @@ -240,7 +240,7 @@ When Claude searches your previous chats, you will see this reflected in your cu Yes, navigate to **[Settings > Capabilities](https://claude.ai/settings/capabilities)** and find the **Preferences** section. Switch the toggle next to “Search and reference chats” off: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719730889/3fafbf5ecaa0ae31d7d84a66229b/c25536c1-7433-4b94-a5e9-cd5acf97a4fd?expires=1789312500&signature=21d9a92edf6ce481ea47c566d323e0ed10be7132d6c4c87a483b3a90bb2ff54c&req=dScmH859nYlXUPMW1HO4zRzXH1YzIjPHJG68qZhl780JO02feQJwfbVfoCAB%0AFlbBixNb9dZ9UKOwem8%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719730889/3fafbf5ecaa0ae31d7d84a66229b/c25536c1-7433-4b94-a5e9-cd5acf97a4fd?expires=1789326000&signature=86cc478d7b8395b5a2d9ba03cab90b88e00ea6369608d6c41c3e328c87ab39e8&req=dScmH859nYlXUPMW1HO4zRzXH1YzITfCJG68qZhl782F2ZWtRCApYfU4Ym3H%0AUFR1mVaE%2FTgIsiHh22k%3D%0A) ### Can I exclude a specific past chat from searches? @@ -248,7 +248,7 @@ Incognito chats are available to all Claude users (free, Pro, Max, Team, and Ent When starting a new chat with Claude outside of a project, you'll see a ghost icon in the upper right corner of your screen: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719730893/9549b21954e0070ceb6b85231fd5/88e59234-6fc2-4229-84fe-733b33efff26?expires=1789312500&signature=dc971a5fcb2e3fd3b16cd9321bfcaf525cf676996e1970b9a10a5f3fc831e5e8&req=dScmH859nYlWWvMW1HO4za54sKpvPYS%2BXDpzhlKsgjPlMXeG0J17DB2QLazX%0AN9Lu3fPoiUrSnt1u6no%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719730893/9549b21954e0070ceb6b85231fd5/88e59234-6fc2-4229-84fe-733b33efff26?expires=1789326000&signature=83f8796db47fb2507541476c827b50a324ddf11e61dda6b858a23bb821f7c2ee&req=dScmH859nYlWWvMW1HO4za54sKpvPoC7XDpzhlKsgjNOIOW%2FuMS4vg4qOM1j%0ACquF8yLByEWrAoBi5RM%3D%0A) Clicking the ghost icon will open an incognito chat, creating a temporary conversation that isn’t saved to your chat history. Claude won’t pull information from incognito chats when searching previous conversations. @@ -280,7 +280,7 @@ Each project has its own separate memory space and dedicated project summary, so You can toggle Claude’s memory on by navigating to **[Settings > Capabilities](https://claude.ai/settings/capabilities)**: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719730892/62f9f2b68d675a8e33393f06024f/89198978-192f-4c52-915d-5294b16f3fe1?expires=1789312500&signature=8fe1e0fc3e2020da86bab05f40d8d1a5ed735d9800f2156b2ffe7ea72c1a9253&req=dScmH859nYlWW%2FMW1HO4zTD5MMjlduZABq9N9dRTKYcjErvk33QgKJA%2BC5Oe%0Af6tbdaB2k9UYL6Rclj8%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719730892/62f9f2b68d675a8e33393f06024f/89198978-192f-4c52-915d-5294b16f3fe1?expires=1789326000&signature=6bf16d03fd1217b370518d97b6413d5764845146b547b676226f9e3f4bc14b1c&req=dScmH859nYlWW%2FMW1HO4zTD5MMjldeJFBq9N9dRTKYfYyCNjH6%2FH2A5B3F9v%0AmA7oqOfI1fHGRDXRM3E%3D%0A) If you want to disable Claude’s memory, click the toggle to see two options: diff --git a/content/support/11818288-why-am-i-being-asked-to-verify-my-payment-method.md b/content/support/11818288-why-am-i-being-asked-to-verify-my-payment-method.md index a25d99de16..8183bf72a1 100644 --- a/content/support/11818288-why-am-i-being-asked-to-verify-my-payment-method.md +++ b/content/support/11818288-why-am-i-being-asked-to-verify-my-payment-method.md @@ -2,7 +2,7 @@ If you see the following pop-up when you log in to your Claude account, you’ll need to click the “Verify now” button to verify your payment method: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1631413861/42c3b13d7fc44a11a88ec2b9cd03/AD_4nXeMx8QXpeZZCkfAnVSwx8KZ9n4Vr2rvPdQddyE6ZNxch__F6ZqFs1G4ZmU52Wvb7gRlwRqquTLdw8IQv-gICDyP-MXqiQK_Oe7gX3SKsCKKt2IEpMx4qDeMeeZufMaJfv16XgOH5g?expires=1789312500&signature=b754bc83f84619d07719ad8f7e5aa69d8da99eadd12605220a6722e59480db31&req=dSYkF81%2FnolZWPMW1HO4zf7%2BjE3t6YL3n6MrEicvimDKigYvgS4OMGhqevt3%0AAq3Z3AvRPlGX6qDNy%2Fw%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1631413861/42c3b13d7fc44a11a88ec2b9cd03/AD_4nXeMx8QXpeZZCkfAnVSwx8KZ9n4Vr2rvPdQddyE6ZNxch__F6ZqFs1G4ZmU52Wvb7gRlwRqquTLdw8IQv-gICDyP-MXqiQK_Oe7gX3SKsCKKt2IEpMx4qDeMeeZufMaJfv16XgOH5g?expires=1789326000&signature=f7a2ba76cacea6b4d4d5e7d01da0d45eef9b5dec44d6eba1610e204fab28b5a3&req=dSYkF81%2FnolZWPMW1HO4zf7%2BjE3t6obyn6MrEicvimDJII3ahPTgXPd2c99F%0Aqmz4A1PqA4d3RnqcaiA%3D%0A) ## What happens if I click “Remind me later?” diff --git a/content/support/11869629-use-claude-with-android-apps.md b/content/support/11869629-use-claude-with-android-apps.md index efebf1a0e0..9bdb530169 100644 --- a/content/support/11869629-use-claude-with-android-apps.md +++ b/content/support/11869629-use-claude-with-android-apps.md @@ -222,7 +222,7 @@ Permission requirements vary by feature: For features requiring permissions (like location or calendar access), Claude will request permission contextually with clear explanations of why the access is needed. You’ll be prompted to approve the action with three options: Allow once, Always allow, or Don't allow. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1707351614/ccb910e4b87b1e96ad9a11bbd835/b57b2130-d8d6-4499-89f6-6c12de236fd4?expires=1789312500&signature=adc730e4bdd6f5cf98be950a18fc575471b4e898dea8c82d43b6e6fe8947ce44&req=dScnEcp7nIdeXfMW1HO4zQe5GlaM2ifxS5x65TIld%2FCAECtsHi95TlkY%2BbUC%0AA9nNTCfyVEMSsaNLFQE%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1707351614/ccb910e4b87b1e96ad9a11bbd835/b57b2130-d8d6-4499-89f6-6c12de236fd4?expires=1789326000&signature=81ccc17e9c34387add59cfb06d73bdce2a32f4ab27add4c1faa775fa363503a0&req=dScnEcp7nIdeXfMW1HO4zQe5GlaM2SP0S5x65TIld%2FAa6wienN0eFCHF4zr7%0A%2BS2VUx5YX9JhjzXOUUc%3D%0A) These permissions can be managed at any time in your device settings by going to Settings > Apps > Claude > Permissions. Click into each permission listed under **Allowed** and **Not allowed** to make changes. You can toggle between “Allow only while using the app” or “Ask every time” to change Claude’s access, or remove permissions by choosing “Don’t allow.” Claude will only request permissions if needed for specific features, and you can always choose to decline while still using other capabilities. diff --git a/content/support/12005970-manage-usage-credits-for-team-and-seat-based-enterprise-plans.md b/content/support/12005970-manage-usage-credits-for-team-and-seat-based-enterprise-plans.md index 2f28f74542..e2c849e4a0 100644 --- a/content/support/12005970-manage-usage-credits-for-team-and-seat-based-enterprise-plans.md +++ b/content/support/12005970-manage-usage-credits-for-team-and-seat-based-enterprise-plans.md @@ -70,7 +70,7 @@ After navigating to **[Organization settings > Usage](https://claude.ai/admin-se The **Usage and spend limits** section will show the current limit (if any) or **Unlimited**. Clicking on "Adjust limit" opens a modal where you can either input an amount and click "Set spend limit," or click "Set to unlimited" to remove the organization-wide monthly spend limit. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149347604/936ac4eb025d3ef1f00c3b8a26b0/image.png?expires=1789312500&signature=d88f6ac7bb3fd23bcd66d2223ba144c2cddbe2276d3ab2a82383b610d7fce394&req=diEjH8p6modfXfMW1HO4zQHwg6jUlyyj6DwhVVpk1mDSLSgOUvhStZX8FFXg%0AYqP8YEh0%2F9CZBXkerYg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149347604/936ac4eb025d3ef1f00c3b8a26b0/image.png?expires=1789326000&signature=5f3627e331d32fbb7402d19aefb6645a52eb9fc8a83277aff5a8d2b7810111e5&req=diEjH8p6modfXfMW1HO4zQHwg6jUlCim6DwhVVpk1mCRYzY3esPUVPtXuz9O%0AiQRp60p3vaUC9BnCV60%3D%0A) Changes to your organization’s overall spend limit go into effect immediately. @@ -78,11 +78,11 @@ Changes to your organization’s overall spend limit go into effect immediately. Owners and Primary Owners on **seat-based Enterprise plans only** can set spend limits that apply to all users within a specific seat tier. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149351600/c5b979c366ac2738f60ea84e85b3/CleanShot+2026-03-10+at+15_37_41%402x.png?expires=1789312500&signature=80acab9439b4803b01e65ac8f6676f565d954ac958fba1584f2837fe58968912&req=diEjH8p7nIdfWfMW1HO4zYnqMIyXInKM0wfO62ivdG%2BXMGHrBVLMfGOKn2le%0A3PMekHwWCB99nrPLtoQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149351600/c5b979c366ac2738f60ea84e85b3/CleanShot+2026-03-10+at+15_37_41%402x.png?expires=1789326000&signature=61816eb6a029aea19b35adef66b2f3c4039af8797340f3d60597e51b69502645&req=diEjH8p7nIdfWfMW1HO4zYnqMIyXIXaJ0wfO62ivdG9Yb0CdNEK0GhN0cgtw%0Ai6b27EJX6pLKL%2FlgXw0%3D%0A) Select the "By group" tab to see **Standard seats** and **Premium seats** groups. Click the "..." icon next to the current limit, then "Edit limit." This opens a modal where you can either select "Set dollar amount" and input an amount, or click "Unlimited" to remove the limit for that seat type. Click "Set limit" to save your changes. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149362056/44993661ca2db771fe924d0346f6/image.png?expires=1789312500&signature=2597427a0f2c4faddfa8603778c85a7ad8a3219c7d170ca0aa3af0712078aae6&req=diEjH8p4n4FaX%2FMW1HO4zRzvvIwIcU9Dq7nEDCGq9G5LQG%2FoF3A%2BGn0I1Jcn%0AMjv%2Bq%2FNahmU4MG0vedQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149362056/44993661ca2db771fe924d0346f6/image.png?expires=1789326000&signature=957d91bf4e84b80a10611b5f78cc296c4980184ed309225367aaadce463b3196&req=diEjH8p4n4FaX%2FMW1HO4zRzvvIwIcktGq7nEDCGq9G5zprzoJr6mxnRBBzn%2B%0AljBNydeQR6ks39Etmks%3D%0A) --- @@ -90,11 +90,11 @@ Select the "By group" tab to see **Standard seats** and **Premium seats** groups Owners and Primary Owners can also set individual monthly spend limits for each member by finding **Spend limits by user** and clicking the "..." button next to the user, then "Edit limit." -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149370853/db66f5cd03683b9cc119d0dcd6b8/image.png?expires=1789312500&signature=69c165d7ae7e5ec497237bb409b3de42500d085c220b0e2b2b4aeecdf191d2d3&req=diEjH8p5nYlaWvMW1HO4zaPdGQ5UVC1De9HwvwG7ubhrXPabTa8s49FQ2Xfh%0AY%2BcNcO%2Bobqo6kcqDTBk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149370853/db66f5cd03683b9cc119d0dcd6b8/image.png?expires=1789326000&signature=0b49a9c1e9f97120f549ac03c35f9a014ba4fff641693c7d42922bf9ba5b9ca5&req=diEjH8p5nYlaWvMW1HO4zaPdGQ5UVylGe9HwvwG7ubjNEa1L1YYWBa77uRqZ%0AEEUukdNBuMlAWPVsI9Q%3D%0A) Enter the amount and click "Set limit." Alternatively, selecting "Set to unlimited" will remove that member's monthly spend limit (they will still be subject to any organization or seat-level spend limits). -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149374028/97813fe3b515c2e839d8d92abd79/image.png?expires=1789312500&signature=413c7db931dab9a922d03a0196aa266909e96bbb466fab3f94a7859f7e51ed8c&req=diEjH8p5mYFdUfMW1HO4zevsAv6JMumPw6z2wGSwkbsqhAEUlLUq2PTB8vKC%0ACMECz8B1yy1ykmbTXKE%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149374028/97813fe3b515c2e839d8d92abd79/image.png?expires=1789326000&signature=640397d8a6e411440085e2b97ade62a6a7277049e56885503d5d5f27bc3789bf&req=diEjH8p5mYFdUfMW1HO4zevsAv6JMe2Kw6z2wGSwkbv6WsR6lLy91sY12IOv%0AOeDUirHgPmtLly3Cl5I%3D%0A) This allows owners fine control over usage credits, so you can set limits for different members based on their roles or individual needs. Once a user reaches their defined spend limit, this will automatically pause their usage credits until the end of the month. They will need to wait for their usage limits to reset before using Claude again. diff --git a/content/support/12012173-get-started-with-claude-in-chrome.md b/content/support/12012173-get-started-with-claude-in-chrome.md index 7695a65cd7..b62b88f3de 100644 --- a/content/support/12012173-get-started-with-claude-in-chrome.md +++ b/content/support/12012173-get-started-with-claude-in-chrome.md @@ -38,7 +38,7 @@ Follow these steps to connect Claude in Chrome in your desktop app: 4. Toggle the connector on, then download and install the extension if you haven’t already. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2604933811/ae37c41fc808dbdf48d135338334/6cc9ba4b-9d31-43a2-ab80-8048b5f9d791?expires=1789312500&signature=e9ec62bc457dc6500374d8d6d7a748fae202b7e30b5781a1aaeed4bebc1889c3&req=diYnEsB9noleWPMW1HO4zUOPbPXFl%2BCInt%2F2nPMwUPhadgpPNKNOmalzHd%2Ff%0A98T51lsouMWMUot%2B0pM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2604933811/ae37c41fc808dbdf48d135338334/6cc9ba4b-9d31-43a2-ab80-8048b5f9d791?expires=1789326000&signature=774aad05d3b2e4e0a7527ef0defe61f1f98e5b4e93ca32d2fa2fc43715e8d28e&req=diYnEsB9noleWPMW1HO4zUOPbPXFlOSNnt%2F2nPMwUPgHLWWb7f66j0FtFfjt%0AhQ8R27viY4E0q8TuGKg%3D%0A) Completing these steps will add Claude in Chrome to the “Connectors” drop-down on your chats with Claude. This is disabled by default, so you’ll need to enable it manually for each conversation. diff --git a/content/support/12083917-change-your-team-plan-from-monthly-to-annual-billing.md b/content/support/12083917-change-your-team-plan-from-monthly-to-annual-billing.md index 99e239f1ab..1a0c1afd28 100644 --- a/content/support/12083917-change-your-team-plan-from-monthly-to-annual-billing.md +++ b/content/support/12083917-change-your-team-plan-from-monthly-to-annual-billing.md @@ -8,11 +8,11 @@ Owners and Primary Owners of Team plans with monthly subscriptions can switch fr 3. Or from /upgrade, click the “Switch to Annual plan” button: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1690325734/d47f714680d78408d6022d06b8d1/image.png?expires=1789398000&signature=dde31d50c15bb90a476ef504c89633443d35d2af4d3b4fc484c94a777a8a391a&req=dSYuFsp8mIZcXfMW3Hu4gZzas%2FXtsDxblWrRiVwqPzbXIOYAFhQaxoGpqeK9%0AJQ%3D%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1690325734/d47f714680d78408d6022d06b8d1/image.png?expires=1789452000&signature=e1e14b8d354d5474fc6cc0a73bdfcebf43f690ed37db6937147d01c161e97aa6&req=dSYuFsp8mIZcXfMW3Hu4gZzas%2FXtsDtXn2rRiVwqPzY3ZtlWvK3Qhl3BQdHP%0AKA%3D%3D%0A) 4. The confirmation screen will display the total cost for your upgrade from monthly to annual billing: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1690326039/3a91cdc5fff57d188a18ecc6273f/image.png?expires=1789398000&signature=9bce6463b79741b79995909ac742a6fd0c2f96d5c78a753b554a33144197d1c7&req=dSYuFsp8m4FcUPMW3Hu4gbNj%2Bk78VQ7og%2B5vzcg6znUD6FvLl2fyFUmPBNs0%0ATA%3D%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1690326039/3a91cdc5fff57d188a18ecc6273f/image.png?expires=1789452000&signature=1504785d05a75f2cffb46b1bf8865978280cdc02f0e8e5818ec648e739658f39&req=dSYuFsp8m4FcUPMW3Hu4gbNj%2Bk78VQnkie5vzcg6znXW2wj1nkRVuH04QyNA%0Aqg%3D%3D%0A) 5. Click “Confirm subscription.” diff --git a/content/support/12111783-create-and-edit-files-with-claude.md b/content/support/12111783-create-and-edit-files-with-claude.md index 92704692b1..19c05951e3 100644 --- a/content/support/12111783-create-and-edit-files-with-claude.md +++ b/content/support/12111783-create-and-edit-files-with-claude.md @@ -48,7 +48,7 @@ These capabilities make it easy to produce professional documents by simply chat To give Claude access to external data sources, toggle **Allow network egress** on: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2054774005/25bcfffba6c249cd128d6c3f6d52/CleanShot+2026-02-11+at+16_34_47%402x.png?expires=1789312500&signature=c9ebb6a678c0c1172bff9baa9b81b69096d3d3afe328b27a6eba32afadbff707&req=diAiEs55mYFfXPMW1HO4zYFJywRGDZvLPQVowIiib2kmyrLsMP3NRslZtNDf%0A6sFxLQtOsq4pVyv%2BBC8%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2054774005/25bcfffba6c249cd128d6c3f6d52/CleanShot+2026-02-11+at+16_34_47%402x.png?expires=1789326000&signature=ba316abdb728eb0d87de53f559f900158aa28d92bb9ab1b1a5f3d577d753c26a&req=diAiEs55mYFfXPMW1HO4zYFJywRGDp%2FOPQVowIiib2lp03A%2FPM5Oojs6IAtg%0Awi3giPkOWm9DPqQNYH8%3D%0A) ### Enabling on Claude Mobile @@ -66,11 +66,11 @@ Team and Enterprise organization owners can control network access settings in * - **Allow network egress to package managers and specific domains:** Claude can access package managers plus additional domains you specify. Add domains individually to whitelist specific resources your organization needs: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1789945362/ad72504d5429960f369b8b91b43c/86f06c0e-6eaa-4574-a4cb-2c38b273613a?expires=1789312500&signature=c9ced3ef79c79f69019b7caf7560944d56649b40134bfc648ecb295f20e08d12&req=dScvH8B6mIJZW%2FMW1HO4zXJcBmRAlCtOpMW6Iph6YZcoJ0ek7I8LRBgUYEml%0A4Bxh391AKMKatO9C2fA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1789945362/ad72504d5429960f369b8b91b43c/86f06c0e-6eaa-4574-a4cb-2c38b273613a?expires=1789326000&signature=3680fb6fc7c236792d0d25719a0dad4c974b9c040d2247f39052f306a562a97e&req=dScvH8B6mIJZW%2FMW1HO4zXJcBmRAly9LpMW6Iph6YZcS62d6%2FsRKFbzo2XvK%0APokxf%2FVjF6pP5%2BLcy60%3D%0A) **All domains:** Claude has full internet access except for domains on Anthropic's legal blocklist. While this provides maximum flexibility for file creation and analysis tasks, it’s also the riskiest option. Please review the **[security considerations below](#h_0ee9d698a1)** before enabling “All domains”: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1789945361/e3188cb8edb9ca7c303615da6378/f1c99a7d-5956-48d5-9ec7-b7ae6c8c3d28?expires=1789312500&signature=43f4e286e065fff24f007de454cd9f8d7e94d2ea26cc240265b4df3669f817db&req=dScvH8B6mIJZWPMW1HO4zdnseB2R7z2nqgKIA6CM1tomQyKXjY5dclTdtiCr%0AauPIT2XpzOGcSKSvMLA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1789945361/e3188cb8edb9ca7c303615da6378/f1c99a7d-5956-48d5-9ec7-b7ae6c8c3d28?expires=1789326000&signature=6cb4407d2fca00cfd4b77a67e5b41e7745cf2bd79e3b0002a10c63bd8d39e1b1&req=dScvH8B6mIJZWPMW1HO4zdnseB2R7DmiqgKIA6CM1trrytce0QzeksQxTieB%0A2JI%2Bbqi98ymWWflRonw%3D%0A) --- diff --git a/content/support/12157520-claude-code-usage-analytics.md b/content/support/12157520-claude-code-usage-analytics.md index de2df29bf1..c252e2c9d5 100644 --- a/content/support/12157520-claude-code-usage-analytics.md +++ b/content/support/12157520-claude-code-usage-analytics.md @@ -50,7 +50,7 @@ The **Usage** tab displays the following metrics for your organization. Data on - **Top commands**: The Claude Code commands used most often across your organization. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1717579277/46c512f4b3ed05c359cecd78ed5c/e0ce2c19-39e2-411f-9a1f-cb1d46439a42?expires=1789312500&signature=b1adc2ab8bafd36bf4e76c9f264da8db920f06e52d94731e4f69abc37b55d92f&req=dScmEcx5lINYXvMW1HO4zfiEP69TjnvLCX9h5MbdDjONbYkThsIdXX%2FUiNzV%0Arp9YNnbvB4JtdZP6uzo%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1717579277/46c512f4b3ed05c359cecd78ed5c/e0ce2c19-39e2-411f-9a1f-cb1d46439a42?expires=1789326000&signature=131e2d342c28f029f329a29d42d171ff35ed72861ac318fdee980428201a7c30&req=dScmEcx5lINYXvMW1HO4zfiEP69TjX%2FOCX9h5MbdDjMupFH%2Bs1DS7q3TuSgh%0As9xbEfyp2%2FNxFAOoIyw%3D%0A) ### User-level metrics diff --git a/content/support/12260368-use-incognito-chats.md b/content/support/12260368-use-incognito-chats.md index a77f8e9994..04327dc144 100644 --- a/content/support/12260368-use-incognito-chats.md +++ b/content/support/12260368-use-incognito-chats.md @@ -30,7 +30,7 @@ Incognito chats are temporary conversations that aren't saved to your chat histo When starting a new chat with Claude outside of a project, you'll see a ghost icon in the upper right corner of your screen: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719768744/c7a2fa56cf284e48472f3b9c4dbf/030563f8-9f97-4891-a749-9ae95968a063?expires=1789312500&signature=d389055786dc847717252d69c50e44e8f3ea8632d049b35dc231bcf707f6d6b2&req=dScmH854lYZbXfMW1HO4zeUcuwu%2Bb%2BeODCAt3Cx%2FSO2vasnwQcIZ0zCntEFV%0AhQd9PfVS8suYJREP29M%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719768744/c7a2fa56cf284e48472f3b9c4dbf/030563f8-9f97-4891-a749-9ae95968a063?expires=1789326000&signature=9a6d84e63bc5069fd9587952a0f4a35b3b7841a38e111178059f23f9c29ced51&req=dScmH854lYZbXfMW1HO4zeUcuwu%2BbOOLDCAt3Cx%2FSO3CmOGyzKo2MhRp9ut5%0ACtQ9RgkPhV01%2B2oNC2o%3D%0A) 1. Click the ghost icon to enable incognito mode. diff --git a/content/support/12293051-use-claude-in-xcode.md b/content/support/12293051-use-claude-in-xcode.md index 823aff1162..a6f3c24213 100644 --- a/content/support/12293051-use-claude-in-xcode.md +++ b/content/support/12293051-use-claude-in-xcode.md @@ -34,7 +34,7 @@ To start using Claude in Xcode: 3. Log in with your Claude account. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1727371585/b18ca03a6357c52d12d10386f28e/dab2dcb2-f670-4173-b77d-38767a34cec1?expires=1789312500&signature=2aea7577da0d682bfe77e32246e028456bd0521bdc860e174e5b0deaa4138438&req=dSclEcp5nIRXXPMW1HO4zUAXI8UBU6rRFalhp3bugHJ4IK6Ya%2FR5Dim3VLXk%0ARYXckUS3%2BTWmSjjgxmk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1727371585/b18ca03a6357c52d12d10386f28e/dab2dcb2-f670-4173-b77d-38767a34cec1?expires=1789326000&signature=e6f8f9532be6ea1e83649403597ff519722415f3b4998ebc6d43029d6c403469&req=dSclEcp5nIRXXPMW1HO4zUAXI8UBUK7UFalhp3bugHJRcnVxWqtIOSvLwke%2B%0A5JX1Gn8qn8u%2FDIds87g%3D%0A) ## Usage limits diff --git a/content/support/12429409-manage-usage-credits-for-paid-claude-plans.md b/content/support/12429409-manage-usage-credits-for-paid-claude-plans.md index 8f8161ab20..d866c1ed7a 100644 --- a/content/support/12429409-manage-usage-credits-for-paid-claude-plans.md +++ b/content/support/12429409-manage-usage-credits-for-paid-claude-plans.md @@ -46,7 +46,7 @@ To enable usage credits on your paid Claude plan: 8. You can also enable auto-reload to automatically make a purchase when your balance falls below a threshold you set: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1805819785/5e203c38e6ba3f76bfd1dab0d5ce/fe062e7c-18cb-48cc-a7e2-754ac6e6c4be?expires=1789312500&signature=8a8ba527a75a63f2962d01970cea525b411c070c096a4a548f4c2c2b2a6f3ece&req=dSgnE8F%2FlIZXXPMW1HO4zYj2ARuapPI9opE7m38YdfeMx%2BYI4rqPYuc%2BQA74%0AlumKyrZC8GSCenyHrQg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1805819785/5e203c38e6ba3f76bfd1dab0d5ce/fe062e7c-18cb-48cc-a7e2-754ac6e6c4be?expires=1789325100&signature=739958338fc9d84e1a839fe558f4ddd6922c2caff1ad00142368e26228c99076&req=dSgnE8F%2FlIZXXPMW1HO4zYj2ARuap%2FU5opE7m38YdfeNmFPsLvQ0dOrG%2FzKM%0Ah34cm2T3V5OL%2FqxDZZQ%3D%0A) **Note:** There is a daily redemption limit of $2000. diff --git a/content/support/12466728-troubleshoot-claude-error-messages.md b/content/support/12466728-troubleshoot-claude-error-messages.md index 3d18c5c92f..c58bb0f799 100644 --- a/content/support/12466728-troubleshoot-claude-error-messages.md +++ b/content/support/12466728-troubleshoot-claude-error-messages.md @@ -58,4 +58,4 @@ Capacity issues will not appear on our status page because they represent normal Service incidents are disruptions where Claude is unavailable or significantly degraded for all or most users. These represent actual technical problems with our systems. To check for confirmed incidents, visit status.claude.com, where you'll find real-time updates on scope, impact, and resolution progress for any active incidents. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1753796247/e6a8c6ef8653b229c5758e881242/c2fc6fc0-d163-4119-93e0-394104d86bc9?expires=1789312500&signature=03170ba98e32e5738332d379932f2a27b419222c8b9d5f7384d44b4e67f1ebc8&req=dSciFc53m4NbXvMW1HO4za4BXqYg07DB7y68oYp%2BYg86wH2Q1BZddh6fgHvV%0AzHaiF0eahEVnMWdojbw%3D%0A) \ No newline at end of file +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1753796247/e6a8c6ef8653b229c5758e881242/c2fc6fc0-d163-4119-93e0-394104d86bc9?expires=1789326000&signature=f2ed265ae77f73c12b0c5d119376208a848b3fe75f7cb69ef16ea535931097df&req=dSciFc53m4NbXvMW1HO4za4BXqYg0LTE7y68oYp%2BYg9WlS1hj9mNDbkc9TjB%0AI2OIWuINOPmJ5H7Sp38%3D%0A) \ No newline at end of file diff --git a/content/support/12512180-use-skills-in-claude.md b/content/support/12512180-use-skills-in-claude.md index 7463dce36a..4306394d19 100644 --- a/content/support/12512180-use-skills-in-claude.md +++ b/content/support/12512180-use-skills-in-claude.md @@ -166,7 +166,7 @@ To remove a custom skill you've uploaded: 4. To delete the custom skill entirely, click the "..." button next to the toggle, then select "Delete": - ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2105391273/8359cbf8be20dce0f1cd3fd40e6f/CleanShot-2B2026-02-25-2Bat-2B15_50_16.png?expires=1789312500&signature=f7dc0dcfcc07eb50c526eb7136fee49b452727bd58613aa4ee88e390cf07290c&req=diEnE8p3nINYWvMW1HO4zSOgDyIrw%2BSoH%2BdCnFXB0ug0frQh9NyDBylaZABm%0AVKMF%0A) + ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2105391273/8359cbf8be20dce0f1cd3fd40e6f/CleanShot-2B2026-02-25-2Bat-2B15_50_16.png?expires=1789326000&signature=9d69fcd1671e374996efa5253a7dfef2af62a82fa5a9b93a3f14eafff8dd9bb5&req=diEnE8p3nINYWvMW1HO4zSOgDyIrwOCtH%2BdCnFXB0ug0L2A%2Bsw0sm9R7hOuN%0AbvXU%0A) 5. Click "Delete" in the confirmation prompt. diff --git a/content/support/12592343-enabling-and-using-the-desktop-extension-allowlist.md b/content/support/12592343-enabling-and-using-the-desktop-extension-allowlist.md index c3ed5b543d..79ae40141e 100644 --- a/content/support/12592343-enabling-and-using-the-desktop-extension-allowlist.md +++ b/content/support/12592343-enabling-and-using-the-desktop-extension-allowlist.md @@ -20,11 +20,11 @@ The desktop extension allowlist is disabled by default, so an organization Owner 4. Switch to the "Desktop" tab: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781755172/63c92550571842577ad435860ec5/6f5cc4e1-ff7d-48de-863a-c4e6184d4605?expires=1789312500&signature=af95fda2aad508ba6080f69c16a5947aaf162108713c4dfb68ee420e0a21c1db&req=dScvF857mIBYW%2FMW1HO4zQ9pXUMJ%2FnLe0ugSQm1MFW9VKZTp5mVxQk8YurC4%0AFh5V%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781755172/63c92550571842577ad435860ec5/6f5cc4e1-ff7d-48de-863a-c4e6184d4605?expires=1789326000&signature=0a0646dd1d976b97f6d53ac552c41bed285c762952397f07d2091a0b195b8bee&req=dScvF857mIBYW%2FMW1HO4zQ9pXUMJ%2FXbb0ugSQm1MFW%2BuQycNutDG1C7xSo7b%0A%2Fk3z%0A) 5. Toggle **Allowlist** on: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781755578/a6bafff5f084dc86ae463703fd3d/6cf0ee18-4e71-4129-98e8-cc08174e3c3a?expires=1789312500&signature=42a0aa88a80f39ffdd468d53bef09be8e2c7da3b697597dbd098073a56d27ae1&req=dScvF857mIRYUfMW1HO4zaj0BHgoSKUBTAorLxpdoc8uEhQV3XlRXrOHZ3TF%0AaYWq%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781755578/a6bafff5f084dc86ae463703fd3d/6cf0ee18-4e71-4129-98e8-cc08174e3c3a?expires=1789326000&signature=6d788737831dc99c882dbacd9553ac859fc3a2822665ff7ca442a033a7585752&req=dScvF857mIRYUfMW1HO4zaj0BHgoS6EETAorLxpdoc9xCARdQxNiP0H8ueao%0AKG8M%0A) ## What happens after enabling the allowlist? @@ -42,7 +42,7 @@ Consider completing the allowlist setup during off-hours to minimize disruption **Important:** The allowlist requires Claude Desktop version 0.13.91 or higher, so users should update the desktop app by clicking “Claude”, then either “Check for updates” or “Restart to update to Claude 0.13.91”: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781756960/ad18af50c83d35f2673656c23e00/a7ee450f-0c7d-42d6-a75f-fb1bc088cb52?expires=1789312500&signature=7360f14027c55e692bf4d0c7ee6340ae70982fced90aa511a78bbceb33801b23&req=dScvF857m4hZWfMW1HO4zYUJqYqpCzDuCEDZ5AdBjIb6nPtYq0Cy%2FaRtAHkb%0AXotbitqAaxd6ngUXtbk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781756960/ad18af50c83d35f2673656c23e00/a7ee450f-0c7d-42d6-a75f-fb1bc088cb52?expires=1789326000&signature=4a0e815e4514aa6b434d6608c064860089ff8877c3f15087cece6380c8309fff&req=dScvF857m4hZWfMW1HO4zYUJqYqpCDTrCEDZ5AdBjIYs%2FzlzghKjK5pZjNXb%0Ak6oWVaAryZ3ie44Shyo%3D%0A) ## Managing allowed extensions @@ -60,7 +60,7 @@ After enabling the allowlist, you can choose which extensions to allow: If you want to remove an extension from the allowlist, click the “...” button and “Remove from allowlist.” -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781751250/6558c0f59aea7976bd44b0213d76/e750f02b-cd0d-437e-a83f-9ac362cdf456?expires=1789312500&signature=b90ee232d0abf6ba40a66fe436c3c51f0fd3debe76a3acdc230051266ed275ca&req=dScvF857nINaWfMW1HO4zTrxBaEq%2FlWQqXridZhfx1LVPvjuvII8dasl6Qkp%0AVPWVx%2BrxXlcQH0480tc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781751250/6558c0f59aea7976bd44b0213d76/e750f02b-cd0d-437e-a83f-9ac362cdf456?expires=1789326000&signature=3d8534b47e6d849078daaf12f9c2375f65c84aff7130dfce3d7b6092863b9107&req=dScvF857nINaWfMW1HO4zTrxBaEq%2FVGVqXridZhfx1JYjKcMeIr9t3G6%2BykQ%0AcIPUbiQJu%2F2Ysv4o7ps%3D%0A) ## Uploading custom extensions diff --git a/content/support/12618689-claude-code-on-the-web.md b/content/support/12618689-claude-code-on-the-web.md index 53f737eea3..2b8649ee03 100644 --- a/content/support/12618689-claude-code-on-the-web.md +++ b/content/support/12618689-claude-code-on-the-web.md @@ -10,7 +10,7 @@ This feature works with repositories you may not have on your local machine. You Claude Code for web enables asynchronous development workflows. With Claude Code in your terminal or editor, you typically work synchronously: you make a request, wait for Claude to respond, review the changes, then make another request. Synchronous work like this gives you fine-grained control but requires your attention throughout the process. Claude Code on the web handles this differently: you can assign a larger task, let Claude work independently, and return later to review the completed work. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1786446157/07ec74cd46317f8278083a317841/6448f3ee-c6df-4417-8a13-90d8c2ca3d55?expires=1789312500&signature=a645c9318e7e3f32e3e54286ed553a64afda9bc668cbfba5c828b0768db29767&req=dScvEM16m4BaXvMW1HO4zR8%2BAFqDQ59z7XrRA1YwWGsM7y7Gvp1Txxmqe3rv%0AGxywiqt1ASwHnfNKQR4%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1786446157/07ec74cd46317f8278083a317841/6448f3ee-c6df-4417-8a13-90d8c2ca3d55?expires=1789326000&signature=5920afd4ddea2df11375188a9c53a8ab5e830e1328a84e48967adcc8cb9d74fc&req=dScvEM16m4BaXvMW1HO4zR8%2BAFqDQJt27XrRA1YwWGuz7q6PLyO3v0eODDL9%0ArKD5gW7%2B%2FscZQ3pmhHA%3D%0A) You can also run multiple tasks in parallel. Since each task runs in its own isolated environment, you can have Claude working on several different issues or repositories simultaneously. Each task proceeds independently and creates its own pull request when complete. More than one task can work on the same repository at the same time. @@ -18,13 +18,13 @@ You can also run multiple tasks in parallel. Since each task runs in its own iso When you start a task, Claude Code on the web creates an isolated virtual machine for your work. Your GitHub repository is cloned into this environment, which comes pre-configured with common development tools and language ecosystems. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1786446158/c092f1383826cb871493f74169d4/97b7cb98-5da2-438e-a920-e170b8b9790e?expires=1789312500&signature=12a24aa73c1a9d66211bdf140bcd6a52d967a4353d643bfa712557d8e35c07c6&req=dScvEM16m4BaUfMW1HO4zcR0rZ83juvF7DtpMiX%2FBYl2B9Lzx31cP3VVzix4%0AFV0rgnORsnY7U7mynkY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1786446158/c092f1383826cb871493f74169d4/97b7cb98-5da2-438e-a920-e170b8b9790e?expires=1789326000&signature=b10cb52cbad08733451280cecea5cc4f940ac202a2b9b216770ce4672f529dc4&req=dScvEM16m4BaUfMW1HO4zcR0rZ83je%2FA7DtpMiX%2FBYlSnQCDbbk2yUEUU8cC%0ARCo%2BFLrJYDN8%2B9vs1dc%3D%0A) Claude prepares the environment by running any setup commands you've defined in your repository's configuration. This includes installing dependencies, setting up databases, or running other initialization steps your project needs. If your task requires network access, maybe to install packages or fetch data, you can configure the level of internet access the environment has. Once the environment is ready, Claude begins working on your task. Claude reads your code, makes changes, writes tests, and runs commands to verify the work. You can monitor progress and provide guidance through the web interface if needed. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1786446156/83ecf0a5b98eddc9ffc9694c50f7/353589ce-b678-441d-8909-71b45fa2d065?expires=1789312500&signature=324eb1e139fc4549b0e88d033e82d4fcd8b394d1bc3805906d2852d956864dfa&req=dScvEM16m4BaX%2FMW1HO4zVbcTGqA4sbLUQl3YqgIJdaMsqcsU3doW%2BnqLkMR%0AeGwfA%2B9XM3LTlpuEVqo%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1786446156/83ecf0a5b98eddc9ffc9694c50f7/353589ce-b678-441d-8909-71b45fa2d065?expires=1789326000&signature=473cbe908025e8963af5932103a7da27e01f42d7ebb0d8512eb60f98026d14dc&req=dScvEM16m4BaX%2FMW1HO4zVbcTGqA4cLOUQl3YqgIJdbi1H0RwOnuWatdjOiM%0Auv2V5dpj48EeaezQLDI%3D%0A) When Claude completes the task, it pushes the changes to a new branch in your GitHub repository. You receive a notification and can review the changes, then create a pull request directly from the interface. The pull request includes all of Claude's work, ready for your review and any additional changes you want to make. diff --git a/content/support/12626668-use-quick-entry-with-claude-desktop-on-mac.md b/content/support/12626668-use-quick-entry-with-claude-desktop-on-mac.md index e5731c661d..7012bf19a4 100644 --- a/content/support/12626668-use-quick-entry-with-claude-desktop-on-mac.md +++ b/content/support/12626668-use-quick-entry-with-claude-desktop-on-mac.md @@ -40,7 +40,7 @@ When you first open the updated version of Claude Desktop, you'll see a prompt t Once enabled, double-tapping Option will open a text box where you can type your message and start a new chat. You can also click "New chat" to see your five most recent conversations. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1893088365/2ca4b782dda90abea1fe5f4150af/CleanShot+2025-12-18+at+13_14_30%402x.png?expires=1789312500&signature=e8d184263a68991093d6f4654be287685e36b61bb91d6d3a0320271dddfeef96&req=dSguFcl2lYJZXPMW1HO4zWggD9dSp56fRC8c%2FcM5c2IFdQFLQ2BQvFNdl3rR%0Amz54LK8b2H%2F8OwDLcoc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1893088365/2ca4b782dda90abea1fe5f4150af/CleanShot+2025-12-18+at+13_14_30%402x.png?expires=1789326000&signature=1e0f2f7a45b2c1197640e23c3d210a0faaed77ecdeace3e993cac933af6b48ef&req=dSguFcl2lYJZXPMW1HO4zWggD9dSpJqaRC8c%2FcM5c2KZRt9CAdW8g2pwFKWL%0AuW0jPW80unZlnl%2B%2FdMM%3D%0A) ### Enable the voice shortcut (optional) diff --git a/content/support/12883420-view-usage-analytics-for-team-and-enterprise-plans.md b/content/support/12883420-view-usage-analytics-for-team-and-enterprise-plans.md index 9baacebcfe..139e5e3a0b 100644 --- a/content/support/12883420-view-usage-analytics-for-team-and-enterprise-plans.md +++ b/content/support/12883420-view-usage-analytics-for-team-and-enterprise-plans.md @@ -22,7 +22,7 @@ This page includes the following analytics: - Sessions in Cowork -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515895966/9f231a620f47d49e0ee648152189/848c1787-4eaa-4809-8fd2-1dbe2722560f?expires=1789312500&signature=98a266d6596c6289c1232aa56cadd3e07f8a71156709fe8bf437c5e344107441&req=diUmE8F3mIhZX%2FMW1HO4zZL6wa9xmod0ExEG4dCAGDbrqtgzySn8fm%2Fxat%2Fd%0AtRbMVQ6YYNnpRj6Z%2BQg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515895966/9f231a620f47d49e0ee648152189/848c1787-4eaa-4809-8fd2-1dbe2722560f?expires=1789326000&signature=27ca98ca3310666ae3a9ed7975c5b6a20b8b7c98b1f0902698a9e36c61c900b3&req=diUmE8F3mIhZX%2FMW1HO4zZL6wa9xmYNxExEG4dCAGDZzhXLqALImHXW71AA4%0A4B4KSaJTiHQzpLJUzMo%3D%0A) ### Who’s using Claude? @@ -34,7 +34,7 @@ This page includes the following analytics: Use the dropdown on the **Active members and assigned seats** chart to filter by product, including Claude Design. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896351/4d955858e6662c37489cc1470871/457cf159-8c2a-4403-ba22-cb92cb47e459?expires=1789312500&signature=6a2d5c94953e6b69ae58a573fcb8abe296ecab26202a585eb142ce80f9ba52c0&req=diUmE8F3m4JaWPMW1HO4zYEqej6qQ5KqYqPRsgaNdTxPkCvNyAbofxx0T%2Fqp%0AUaWgCnlE8VxDRrxnD%2Bk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896351/4d955858e6662c37489cc1470871/457cf159-8c2a-4403-ba22-cb92cb47e459?expires=1789326000&signature=e399885edd47a8286dbbdb57b18d0614d6847486d0c6535cfb8fd354ba28b4b2&req=diUmE8F3m4JaWPMW1HO4zYEqej6qQJavYqPRsgaNdTzBIcc9XOFcEryiCmuv%0APs2DtdRW9CJjwd6BrVk%3D%0A) ### How are they using Claude? @@ -48,9 +48,9 @@ Use the dropdown on the **Active members and assigned seats** chart to filter by - How agentic is their work? (beta) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2583875713/e3cb3c329f3b643cb9a3809876b3/image.png?expires=1789312500&signature=8bcdd5f26312e2fca3cdf7e789a8f79bc63c3205f24469755f619952784bd081&req=diUvFcF5mIZeWvMW1HO4zciS3aHqm7xuDFD6TO7tG4gv51mp0sayXds46kUO%0ABksZqlB0yh9Rgp9wJkU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2583875713/e3cb3c329f3b643cb9a3809876b3/image.png?expires=1789326000&signature=1a706f5d090c1ab8a9086991d5a9b65aa2925e7d4e01910e87c16ed0446b253c&req=diUvFcF5mIZeWvMW1HO4zciS3aHqmLhrDFD6TO7tG4iEfVO27zE9%2Ft4%2FCZND%0AJ%2BgXJwPEx9j1mItFX2g%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896563/abf008596ce5501297a609696362/fce5423c-4769-4b73-9a0a-c50f6407ebea?expires=1789312500&signature=1cff0a3a2eb05f5b9a0531d4915241b6bea00b6cdf7b37ea4e0e19f6f7919206&req=diUmE8F3m4RZWvMW1HO4zR%2BIDo5tvPXyLS3kobW3ZgTRHvVIktBOKNnz62kU%0AJGGwP4WCCXW26Ak07Ds%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896563/abf008596ce5501297a609696362/fce5423c-4769-4b73-9a0a-c50f6407ebea?expires=1789326000&signature=c2751d7d00547df5c4d4ddf2099cdc5b1d91b0bca60615f47ec7e008a2a6470b&req=diUmE8F3m4RZWvMW1HO4zR%2BIDo5tv%2FH3LS3kobW3ZgQUKMxXVgnZPLco0CAc%0A5lG3NSIp8Jc9uhOTnN4%3D%0A) ### What are the results? @@ -66,7 +66,7 @@ Use the dropdown on the **Active members and assigned seats** chart to filter by - Estimated time saved -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896943/dd415f03afe56ca38308ef987f86/189e8ebc-5594-4f4b-bd84-e3c11c824d5b?expires=1789312500&signature=de43c29e12961ac0e9dc21386d98f672e63e37c37dd166b8d12dc32b74a1c5cc&req=diUmE8F3m4hbWvMW1HO4zfJThC08qN5DiovaLYNN7Rm3bVoo0eENXUCEbg%2FM%0AbX%2F9CDt55NwS9N7xS8w%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896943/dd415f03afe56ca38308ef987f86/189e8ebc-5594-4f4b-bd84-e3c11c824d5b?expires=1789326000&signature=3b284cbf125cb3f386b311e29676a95dad96987577a59ba338c34031ba1634cf&req=diUmE8F3m4hbWvMW1HO4zfJThC08q9pGiovaLYNN7RkfU7wc4ZqyAzdX9VEa%0AMzdUSy%2BdkXPBWneK7%2Bk%3D%0A) ### How much is Claude costing? @@ -82,9 +82,9 @@ This section includes the following analytics: - Spend by model (month-to-date, quarter-to-date, year-to-date, 1 year) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896942/b403f2d216fc40b5195911020b8e/446b99f1-3187-4b79-b2be-9f17b1632ff8?expires=1789312500&signature=7cf80fa64fb7a3887000994b9fe09961c367c9007187a58a126453f5001caf6c&req=diUmE8F3m4hbW%2FMW1HO4zYE%2BQ9cB7TPYWbBLGZ4vBJX5z%2BhwGd1J8UDicmRP%0AC7MLQV0I4fPNCQJ3nos%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896942/b403f2d216fc40b5195911020b8e/446b99f1-3187-4b79-b2be-9f17b1632ff8?expires=1789326000&signature=bab85412205dfb983d079ab7eab2a889205aec2c5de0a075bd1da0b4e6753cf8&req=diUmE8F3m4hbW%2FMW1HO4zYE%2BQ9cB7jfdWbBLGZ4vBJUxyksqNHypTDDv9nLE%0AbcagaT2p8oUgLQDEzY4%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896941/2239ce38639df339b24d5af1cb50/f829bc2a-ee52-4135-9b13-09ef1b7d66d6?expires=1789312500&signature=5ea63ca5858995e64aacb9368a53c2feadb496e2f8a13d500cde53e10423e104&req=diUmE8F3m4hbWPMW1HO4zTz0NuMBJstVC%2BtvTPa1I7Ew8%2F0msv%2BT%2B5NV914T%0Apkx2%2FWo1MLOxcXW%2FSy8%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896941/2239ce38639df339b24d5af1cb50/f829bc2a-ee52-4135-9b13-09ef1b7d66d6?expires=1789326000&signature=bf73ab9506f52f259085a148b9de616d046bdd18552aa8fdd40563208b3fb623&req=diUmE8F3m4hbWPMW1HO4zTz0NuMBJc9QC%2BtvTPa1I7H17D3EaGdOKRmRLPRy%0AKrwUM83XhcfxDKBkDzI%3D%0A) ## Export a spend report @@ -160,7 +160,7 @@ Navigate to **[Analytics > Claude Chat](https://claude.ai/analytics/usage)** to - Top members by chats -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515898793/405db0c492da11886c28a2b82731/71a55afc-1cef-4c50-b7e1-86775cb9a168?expires=1789312500&signature=1fee459dc54555b5aed5c1ef9aba95f5b751242b84baa4ffb97d70ec461dd4e4&req=diUmE8F3lYZWWvMW1HO4zbhc8fSfYOYkTcfMEUwBBiVljeri0xi%2B3obKNRCS%0AlWJbrRMkpbYdmSbmLEU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515898793/405db0c492da11886c28a2b82731/71a55afc-1cef-4c50-b7e1-86775cb9a168?expires=1789326000&signature=cb2622270ff35e1b25d89bae579ce92c434df58f3a5ae6a8208d4bdafb785e05&req=diUmE8F3lYZWWvMW1HO4zbhc8fSfY%2BIhTcfMEUwBBiX4z3Wfa7NSVGJ0rCDm%0AySoCxc4DdSE9ePw0Dt0%3D%0A) ### Projects @@ -172,7 +172,7 @@ Navigate to **[Analytics > Claude Chat](https://claude.ai/analytics/usage)** to - Top members by project usage -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515899610/91d93108f0767e795fb9e488e882/71607d6d-dff1-4a13-a445-aa1d79850eed?expires=1789312500&signature=70b8dc7856ee447e2eaff41e21447582c9f0995b024513c29e7a7c496e162151&req=diUmE8F3lIdeWfMW1HO4zWhGoTWamiGnExu5cYiHHN%2FYHCZqh6CRXs1AnobZ%0AbQdsCUBGeOTlBsvtrKk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515899610/91d93108f0767e795fb9e488e882/71607d6d-dff1-4a13-a445-aa1d79850eed?expires=1789326000&signature=23edf8d1e8838199c35011025d058523a6fad1e20b596330b015c0cce05f021b&req=diUmE8F3lIdeWfMW1HO4zWhGoTWamSWiExu5cYiHHN%2FmkBvk6UZcbV7%2BvLD2%0A5XjpYKBIYwAO7ZeIOoQ%3D%0A) ### Artifacts @@ -182,7 +182,7 @@ Navigate to **[Analytics > Claude Chat](https://claude.ai/analytics/usage)** to - Top 10 users by artifacts generated (month-to-date, quarter-to-date, year-to-date, 1 year) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515899838/33d737f2357d6e485704669962ae/43faadc3-47da-4a93-bbb7-47a7983e7441?expires=1789312500&signature=aa5254ac90cf2d0a4e7252b80b9d8c45df8e1bf46c2069e3ca6a60db2df9534f&req=diUmE8F3lIlcUfMW1HO4zcSk4rPRf%2BzFjHDogqK0V%2BxQjX%2B8CbfGPq3T2uNd%0AM6eLDYMMlxu1lWWpoaU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515899838/33d737f2357d6e485704669962ae/43faadc3-47da-4a93-bbb7-47a7983e7441?expires=1789326000&signature=8f3b4f3a798d29fbc02ad8c04b5d0612e0f5850645e25da860def73e5b433e52&req=diUmE8F3lIlcUfMW1HO4zcSk4rPRfOjAjHDogqK0V%2BxhAit8Qm2Z%2FG%2BjnWJv%0Atf2WGQ0Nfjeli5av6EQ%3D%0A) --- @@ -278,7 +278,7 @@ Navigate to **[Analytics > Cowork](https://claude.ai/analytics/cowork)** to view - Daily, weekly, and monthly active Cowork users -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515901489/8005693d55b7fefbfe9233258d39/106c22a0-3f47-47a6-abbd-4788dd70f218?expires=1789312500&signature=fa6d77eb68d810081217c86924686d3ea2405961aa2fd3908612d3f0472507de&req=diUmE8B%2BnIVXUPMW1HO4zX7WEoGyXEOtFSi1Z3SzLLvoa6GJXlSd%2ByYeRJlp%0AesBLWdq8XENAMwFYMX0%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515901489/8005693d55b7fefbfe9233258d39/106c22a0-3f47-47a6-abbd-4788dd70f218?expires=1789326000&signature=f03edf592845416d4c087cbd74cb3bd34c3e95bdfbd2e9af10c42ae15efe5166&req=diUmE8B%2BnIVXUPMW1HO4zX7WEoGyX0eoFSi1Z3SzLLuzS0EqGGVicOouN4mA%0AcC1PFGr64nNHPayXJ%2BI%3D%0A) **Note:** Cowork analytics are available alongside Chat and Claude Code data in the **[Analytics API](https://platform.claude.com/docs/en/manage-claude/analytics-api)**. @@ -294,7 +294,7 @@ Navigate to **[Analytics > Surveys](https://claude.ai/analytics/surveys)** to as On Enterprise plans with usage-based billing, when your admin turns on individual usage analytics, any member of the organization can see their own usage broken down by product, model, and skill, along with where they stand against any spend limits set for them. Individual usage analytics are available in **[Settings > Usage](https://claude.ai/settings/usage)**. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2533906328/1f5cd0a57def40676410f8f379b4/member-usage-30d-model.png?expires=1789312500&signature=5c53f4b0420f2e3cb02376890aef7b77737464e46a2c59e959b13e70f02cc88d&req=diUkFcB%2Bm4JdUfMW1HO4zfveB6bGfenfWGUKUw6QS489DhlWi9prC4OVRtKj%0AoXryINp47jW9IljF9XQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2533906328/1f5cd0a57def40676410f8f379b4/member-usage-30d-model.png?expires=1789326000&signature=10cab35eac1bb4aa279757ba1bb6f1b56c1ff2dacc51e09a06b5d225f6fb49eb&req=diUkFcB%2Bm4JdUfMW1HO4zfveB6bGfu3aWGUKUw6QS49NEGWwNUJ%2BQxrxWGdI%0A6787I55x0q30697Ckic%3D%0A) --- diff --git a/content/support/12902446-claude-in-chrome-permissions-guide.md b/content/support/12902446-claude-in-chrome-permissions-guide.md index f3008bc3e2..5c255e49c6 100644 --- a/content/support/12902446-claude-in-chrome-permissions-guide.md +++ b/content/support/12902446-claude-in-chrome-permissions-guide.md @@ -28,7 +28,7 @@ In "Manually approve," Claude checks with you before it acts. What that looks li Claude creates a plan from your prompt, which you can approve before Claude starts. The plan specifies which websites you're allowing Claude to access, as well as the approach it will follow: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1843320727/8d1c859ae9b8e0cdb536d024bf40/9bc3d239-8eb6-4bae-a032-a236f88ee606?expires=1789312500&signature=fcee6138630b53ec3d48305f5d62f6feddb3d59906cb2df51b2acf9cceb36cbe&req=dSgjFcp8nYZdXvMW1HO4zYqyZctO%2FYCygN0ADj5oqFC3Akrk9gDXWXcnLDGN%0ACaEfFMI1h1xoSuVwdVI%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1843320727/8d1c859ae9b8e0cdb536d024bf40/9bc3d239-8eb6-4bae-a032-a236f88ee606?expires=1789326000&signature=c4bd226322308b206078756875ea9e0c6cd3fbeb18f201430cbbdd5f2a2fb620&req=dSgjFcp8nYZdXvMW1HO4zYqyZctO%2FoS3gN0ADj5oqFBBfoPRCnSexsNDL2gs%0A3AhZVH30UMqAchs2tyg%3D%0A) Note that Claude will only use the websites listed in the plan, so you’ll need to manually approve any additional access requests. @@ -62,7 +62,7 @@ When you choose "Skip all approvals," Claude doesn't pause to ask, and nothing c There are some websites on which Claude requires approval for every action. If you navigate to one of these sites, a **New permissions required** prompt will appear in the extension side panel, Claude Cowork, or Claude Code where Claude will ask for permission before accessing the page or taking any action. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2604970825/d7b961271be69e7541b406df1efd/d845324e-6b4a-4f54-83b9-0bea86ec09c6?expires=1789312500&signature=4a2399dedee8ececc8d0008e3c42224b3d32dd0e7a781c2d6c3ec95fd77961cb&req=diYnEsB5nYldXPMW1HO4zZ3Nqm9ziS7p7A4lHPBihAXsfyRGnyixN%2F9GYz6C%0AxbPOPb8q8d7dXqmtO4k%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2604970825/d7b961271be69e7541b406df1efd/d845324e-6b4a-4f54-83b9-0bea86ec09c6?expires=1789326000&signature=df2d6ea7f46516657d061611b93dac1e1cd53aa719ef9bd711c223a3b525279b&req=diYnEsB5nYldXPMW1HO4zZ3Nqm9ziirs7A4lHPBihAWq9W%2F%2FdXlNX1YM0lV9%0AszeMsOgImVaMy35Z5%2Bk%3D%0A) ### Permission options diff --git a/content/support/12997503-team-plan-billing-faqs.md b/content/support/12997503-team-plan-billing-faqs.md index f0e994d613..b71c50915c 100644 --- a/content/support/12997503-team-plan-billing-faqs.md +++ b/content/support/12997503-team-plan-billing-faqs.md @@ -18,7 +18,7 @@ Your organization's billing address determines where your invoices are sent. You If you want to use a name other than the one tied to your payment method, an organization Owner should check the "Use a different name on invoices" box when adding or updating your payment method in **[Organization settings > Billing](https://claude.ai/admin-settings/billing)**: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1922145253/f2e3d4e0fe43a2ea07e89244764c/image.png?expires=1789312500&signature=cbd5fa8686de2d11f2ed47deced14429d6f9506684c28fe9e154fffa3c63f6c3&req=dSklFMh6mINaWvMW1HO4zRZTxFPCusnWKAqLF4ERnlVkjXXaR%2BabV57bvRPt%0ATp1Xmtfh7Z%2Bqgjv1Y2s%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1922145253/f2e3d4e0fe43a2ea07e89244764c/image.png?expires=1789326000&signature=a20117e0a1d17e0ab3eb5117cbf3845d13ae8ce45e4de10cdba5a5816374b2f9&req=dSklFMh6mINaWvMW1HO4zRZTxFPCuc3TKAqLF4ERnlX9ss86c5E03lYGkUzz%0A9vHEsslvO9PuhmFbeUo%3D%0A) ## When will I be billed? diff --git a/content/support/13132885-set-up-single-sign-on-sso.md b/content/support/13132885-set-up-single-sign-on-sso.md index 8e55fe304c..d51a95f42e 100644 --- a/content/support/13132885-set-up-single-sign-on-sso.md +++ b/content/support/13132885-set-up-single-sign-on-sso.md @@ -42,7 +42,7 @@ You can verify multiple domains for a single organization, but all domains must 3. Enter the domain(s) you want to verify in the **Update organization email domains** modal and click the “+” button: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2498843282/561d5ceb1c3a5df75bdfee8bfc3f/d2491145-362d-490b-bdcf-66a0a7656ddc?expires=1789312500&signature=ec73d1bb6d64d57d35c5854f03a1192744f856769d5b1480d9e109bb05ed77a4&req=diQuHsF6noNXW%2FMW1HO4zSdmHnU6%2B8aJe3H0OpmIzWEweaTAS92keZA5a8dy%0AV5gN%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2498843282/561d5ceb1c3a5df75bdfee8bfc3f/d2491145-362d-490b-bdcf-66a0a7656ddc?expires=1789326000&signature=c6fba856a8739f02c1e7dc00925878fddc0345bcb93157fe4e3d7f945ccfb4fc&req=diQuHsF6noNXW%2FMW1HO4zSdmHnU6%2BMKMe3H0OpmIzWFQ8peatYskpwz44yJG%0Adahy%0A) 4. Click “Save” when you’re finished adding domains. @@ -50,7 +50,7 @@ You can verify multiple domains for a single organization, but all domains must 6. Enter your domain in the text box and click “Continue”: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2047042630/0617a562cd28a7ff0e607d66a30b/6bd08e1d-2b65-40ab-bc79-a257153854c1?expires=1789312500&signature=a71c9012010f4f8250c48e8f990a8acee982da5b602c20bb1b5618da92a8cbf0&req=diAjEcl6n4dcWfMW1HO4zWHctRSUltOvyoyXAW0OlXrxep3tvxO35LNDf4%2FF%0A3Zg3%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2047042630/0617a562cd28a7ff0e607d66a30b/6bd08e1d-2b65-40ab-bc79-a257153854c1?expires=1789326000&signature=0c6ba1ffe5477b163a7fa3d76f0276db34ca774d4c2420b9346b213435e794f0&req=diAjEcl6n4dcWfMW1HO4zWHctRSUldeqyoyXAW0OlXrLFvwSHYzNxLgPuD9g%0AowJE%0A) 7. The setup screen displays a TXT record. **Copy the full Value using the copy button**—it begins with `anthropic-domain-verification-` and is longer than what's visible in the box. In your DNS provider, add a TXT record to your domain and **Value** set to the copied string. The domain must match exactly what you entered in the previous step, including any subdomains. Add it alongside any existing TXT records; don't replace them. The value is case-sensitive, so paste it exactly. Please refer to your DNS provider's documentation on this topic. @@ -76,7 +76,7 @@ Clicking "Refresh" re-checks your DNS; it won't show Verified until the publishe If the record is correct and propagated but the status still shows Pending, contact Support. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2047044496/b8df54a0331784cc9ae8f00112aa/bf9609c1-dc93-4665-a066-4cae2fe4b002?expires=1789312500&signature=127ebe54530a49510be5b0be3b5a0b83d09d8eab37f46a61641c840a0a6f7e21&req=diAjEcl6mYVWX%2FMW1HO4zVjmWSADbna8PM2D8ZcdgrjoOtTJImhwFY8sxHxX%0A33WHcyEpH1AladiSkbk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2047044496/b8df54a0331784cc9ae8f00112aa/bf9609c1-dc93-4665-a066-4cae2fe4b002?expires=1789326000&signature=1e2a24e8bdd90cf626fc6d2151715c088bcfa182a56e94cada03c2fc73ab0296&req=diAjEcl6mYVWX%2FMW1HO4zVjmWSADbXK5PM2D8ZcdgrgPg2eXeHOFE3vqE3%2FV%0AXFf%2BJYhWnaboJ%2F0%2FAV0%3D%0A) **Note:** Once your domain is verified, you'll see a **Restrict organization creation** toggle under **Security** on the Organization and access organization settings page. Enable this if you want to prevent users from creating new Claude or Console organizations—including personal accounts—using your verified domains. @@ -116,7 +116,7 @@ For IdP-specific setup instructions, see: You can now choose to toggle on **Require SSO for Console** and/or **Require SSO for Claude,** on the **Organization and access** page, under the **Authentication** section: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312690200/bd2403586d4f6651ccd79e2a45af/b9f8d7ce-0def-49d9-bfb2-3a14352d7214?expires=1789312500&signature=622c9f5c08075bc08700d35baf380337727ba5e289bdc7e1acafff992077a92c&req=diMmFM93nYNfWfMW1HO4zdAICwaiA34PItXtKivx6ZGzGvZDiXN%2Bx7gDdhZd%0AOWCw2jxzpySao3%2FGJa0%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312690200/bd2403586d4f6651ccd79e2a45af/b9f8d7ce-0def-49d9-bfb2-3a14352d7214?expires=1789326000&signature=5f35b7cce68d3aa6b6224caf0be54ef6f78cf7d330c3c3eed077c8aa8b6d33f5&req=diMmFM93nYNfWfMW1HO4zdAICwaiAHoKItXtKivx6ZFKl1%2FTVNkZQAyrsJlf%0AYTGqENXLMymQLxILZ%2FM%3D%0A) When SSO is required, users must use the “Continue with SSO” option to log in to their Claude/Console accounts. When SSO is not required, they will have the option to choose “Continue with SSO” or “Continue with email.” diff --git a/content/support/13133195-set-up-jit-or-scim-provisioning.md b/content/support/13133195-set-up-jit-or-scim-provisioning.md index a190e523d6..faa6e3f558 100644 --- a/content/support/13133195-set-up-jit-or-scim-provisioning.md +++ b/content/support/13133195-set-up-jit-or-scim-provisioning.md @@ -36,7 +36,7 @@ Use this table to help decide which provisioning mode is right for your organiza Both JIT and SCIM can be combined with **Enable group mappings** to control role or seat tier assignment based on IdP group membership. If you select either of these options for your provisioning mode, **Enable group mappings** will appear within the **User provisioning** section: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312706099/35d5d3ec149880a96bb7acec59f6/a4cfce55-86bf-40b0-b455-c8f412d48e9e?expires=1789312500&signature=8bad508df9a7591b835600ecc85fa7fd16bae0f28782457bf1a71df237146890&req=diMmFM5%2Bm4FWUPMW1HO4zXBDQ6JXDFhzxFMG%2BIEvQScZH8NImCp%2B1RF4iHwx%0AoaoWefK0pNCRDSPTgGk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312706099/35d5d3ec149880a96bb7acec59f6/a4cfce55-86bf-40b0-b455-c8f412d48e9e?expires=1789326000&signature=1176588ca92a744244b6b89aabaf295761e571eb1584fd9510805ef8493e7560&req=diMmFM5%2Bm4FWUPMW1HO4zXBDQ6JXD1x2xFMG%2BIEvQSdFImAytJ3wPs2ZkOcJ%0AoBwuY6b1qKsjzyjSTqU%3D%0A) **Important:** Group mappings set a user’s role type and seat tier only. Users with the Custom role get their permissions from groups in Claude, and those groups sync from your IdP only when your provisioning mode is SCIM directory sync. With JIT, you need to create groups and add users to them manually in **[Organization settings > Groups](https://claude.ai/admin-settings/groups)**. If you map an IdP group to the Custom role under JIT without doing this, those users have no permissions when they log in. Learn more about **[managing groups on Enterprise plans](https://support.claude.com/en/articles/13799932)**. @@ -122,7 +122,7 @@ Once your IdP is connected, continue to Step 3. 4. Toggle **Enable group mappings** on (if it’s not already): - ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312714635/b57870b51e6511c8293637bceee2/da1ceabc-b6bc-451b-9cda-24ff6aa90d02?expires=1789312500&signature=1bcc41344e1e3bd93d726658aa7112f6b04db3c8ab84504d1323efcca11f2ca0&req=diMmFM5%2FmYdcXPMW1HO4zeBEbszblvhNyb72rapuHpMT0E7vLOSzFxRRq8Me%0AvJEw%0A) + ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312714635/b57870b51e6511c8293637bceee2/da1ceabc-b6bc-451b-9cda-24ff6aa90d02?expires=1789326000&signature=c75df07cec1e11ae904b642961f05ce8e36229db21ece240293c464f8e97847c&req=diMmFM5%2FmYdcXPMW1HO4zeBEbszblfxIyb72rapuHpOdHPyFslVU2Z0zbWjc%0Aci8N%0A) 5. In the **Enable group mappings** section, click “Add” next to each role and select the corresponding group from your IdP in the dropdown. @@ -174,7 +174,7 @@ Verify you have enough seats purchased and available to add members to your org. 4. **For SCIM:** Click "Sync" to prompt an immediate sync, or wait for the automatic sync cycle: - ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312717421/c97fce49ad17d4660880a05fbaaf/59fbfa2a-1072-4662-8ca5-102970d5a795?expires=1789312500&signature=aab4779f5b01176b535d3836e158b4c1d007b5603a706069f38c43f414b16d96&req=diMmFM5%2FmoVdWPMW1HO4zZ9La1SuGMjH5hujYvMis4eLWqAjR2hEG6nPV4J7%0AmsiO%0A) + ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312717421/c97fce49ad17d4660880a05fbaaf/59fbfa2a-1072-4662-8ca5-102970d5a795?expires=1789326000&signature=ad5b0033879d2e8700c448cd9b927431e0d49076b579718ec70888e802ea0a94&req=diMmFM5%2FmoVdWPMW1HO4zZ9La1SuG8zC5hujYvMis4cnELgC1fcvTK1lIt9H%0AcS51%0A) ### Users mapped to the Custom role can't access anything after logging in diff --git a/content/support/13163631-configuring-session-security-settings.md b/content/support/13163631-configuring-session-security-settings.md index 9c10a8f1e9..a70321e44c 100644 --- a/content/support/13163631-configuring-session-security-settings.md +++ b/content/support/13163631-configuring-session-security-settings.md @@ -18,7 +18,7 @@ Session duration controls allow Enterprise and Console Admins to set a maximum s 5. Confirm your selection by clicking “Enable.” -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469436/1725e63ea1a2615948faecf4ec73/9bd276a1-7329-414d-87a1-d04dac93fff7?expires=1789312500&signature=553ad58a58f140fad37e9b138c763e408e4af721c0d6ea43a7a9d0205597a853&req=dSgvHs14lIVcX%2FMW1HO4zQNx6%2BskQlhVg%2F6XaftFnjymucO1RwzosAOsBydf%0AOCX29ukte2aHrWapuLk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469436/1725e63ea1a2615948faecf4ec73/9bd276a1-7329-414d-87a1-d04dac93fff7?expires=1789326000&signature=62b822227f2da663c10ed88c4fa29f00f439092089a172921b3991d788e61cc7&req=dSgvHs14lIVcX%2FMW1HO4zQNx6%2BskQVxQg%2F6XaftFnjwXaz9TuHfTNZk3B35l%0AstngdLbLRguVABqYbi0%3D%0A) ### For Console Admins @@ -32,7 +32,7 @@ Session duration controls allow Enterprise and Console Admins to set a maximum s 5. Confirm your selection by clicking “Enable.” -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469435/7a766bbe02e61c7d8f05deb5b8f0/b0bda400-47c6-43dd-9907-131ebe180b36?expires=1789312500&signature=9fe1da09ca1e1178a89a284ac222e24585ea4e6c9f2c3b99567d3d4f90e44083&req=dSgvHs14lIVcXPMW1HO4zWzx2LA1Jn0kXZ5D7eVpMtfVVO0ov59UFJkN%2Brcn%0A84e4kKa3nKzLH3RR8lI%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469435/7a766bbe02e61c7d8f05deb5b8f0/b0bda400-47c6-43dd-9907-131ebe180b36?expires=1789326000&signature=3ac55831de7ce38aabf5df37dfdeb4836cf629ea64708867f19aec4797bfe032&req=dSgvHs14lIVcXPMW1HO4zWzx2LA1JXkhXZ5D7eVpMtdPvrwwHOvHALpOxVKk%0AIVJiUes2VpXr7DWpAic%3D%0A) ### What happens after enabling shortened session length? @@ -50,7 +50,7 @@ You can change the session duration at any time by selecting a new value from th - Sessions scheduled to expire beyond the new duration will have their expiration shortened accordingly. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469437/46ac5bc55484ca01556d87a5ade7/b01a7651-ad65-4b32-93ff-16dbc9ca97c0?expires=1789312500&signature=8a304f2ee443b9b9139d4e79f98e82ef49825a4befb2c60dbe099a2af667c743&req=dSgvHs14lIVcXvMW1HO4zZ7mWsGY5jumA00cbyPOLDVSJMkP7dGenn4jO6cq%0AkMFx7ZOSpMsxIFlhYkU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469437/46ac5bc55484ca01556d87a5ade7/b01a7651-ad65-4b32-93ff-16dbc9ca97c0?expires=1789326000&signature=d214da1f14d545760a3ec6e4007176228574eca61bfa9ffc0778337d98e87192&req=dSgvHs14lIVcXvMW1HO4zZ7mWsGY5T%2BjA00cbyPOLDUo3edFicJg6o8Pqjhc%0AIRxzti3kMVR6QnOlzJY%3D%0A) ## Disabling session length settings diff --git a/content/support/13189465-log-in-to-your-claude-account.md b/content/support/13189465-log-in-to-your-claude-account.md index bc216e3f65..e7c55dbf12 100644 --- a/content/support/13189465-log-in-to-your-claude-account.md +++ b/content/support/13189465-log-in-to-your-claude-account.md @@ -2,7 +2,7 @@ When you open Claude on a web browser ([claude.ai](http://claude.ai)), the desktop app, or a mobile app, you will see two different options for logging in to your Claude account. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1893216804/f2209c3ec6cf4fc2e803d13bbc9d/40520c9e-ff82-4a7c-adca-5a064fe18d8c?expires=1789312500&signature=f58a31ba01d7a5d51b397eb846498f31e92682dc5955e4c24aa3e01a66596e5b&req=dSguFct%2Fm4lfXfMW1HO4zXg5BouP4hCxzWhrqpWiTMkNzYrHosPVPmIxmLw0%0AnVttelYZafltBxEzpeo%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1893216804/f2209c3ec6cf4fc2e803d13bbc9d/40520c9e-ff82-4a7c-adca-5a064fe18d8c?expires=1789326000&signature=c4da8019c07afd81833f48242e8b77c3ad927c69f6de6291575cd848ba1ba4b3&req=dSguFct%2Fm4lfXfMW1HO4zXg5BouP4RS0zWhrqpWiTMlxTKEDY6PwAu%2BQwZ3J%0A0AH3nx%2BfMrYp4N7hLj0%3D%0A) ## Continue with Google diff --git a/content/support/13325567-account-management-faqs.md b/content/support/13325567-account-management-faqs.md index a22496dcb0..040639e056 100644 --- a/content/support/13325567-account-management-faqs.md +++ b/content/support/13325567-account-management-faqs.md @@ -44,6 +44,6 @@ The email domain that was used to create your Team or Enterprise plan organizati Owners can remove domains by opening up the same modal and clicking the trash can icon to the right of the domain: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2053873852/1cbccea3b7067e03205f2ff8546b/CleanShot+2026-02-11+at+11_16_07%402x.png?expires=1789312500&signature=e19668c7415d33d8a1d59d90c11f2d8043a48eb039bbc2d6ccc60ae7d4ccb43f&req=diAiFcF5nolaW%2FMW1HO4zUrhFuKbaAofkeFUnrkrQZjRqrwfbeRt6ANiSVkH%0Am4PUQoflg3BK59lvicQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2053873852/1cbccea3b7067e03205f2ff8546b/CleanShot+2026-02-11+at+11_16_07%402x.png?expires=1789326000&signature=b6582a5042b9bf64ccfaa26782ab09baad931069ff0f16005ecd5ea499071f51&req=diAiFcF5nolaW%2FMW1HO4zUrhFuKbaw4akeFUnrkrQZi2LjVZpxYWQldJgvXa%0ALCFGInKDUw7no4eX%2B4Q%3D%0A) While the account creator must use a business email address, you can add public domains like @gmail.com, @yahoo.com, and @hotmail.com as allowed domains for other members of your organization. \ No newline at end of file diff --git a/content/support/13345190-get-started-with-claude-cowork.md b/content/support/13345190-get-started-with-claude-cowork.md index 90b4452a69..b88bdaaeeb 100644 --- a/content/support/13345190-get-started-with-claude-cowork.md +++ b/content/support/13345190-get-started-with-claude-cowork.md @@ -178,7 +178,7 @@ To set global instructions: 3. Type your instructions in the text box and click "Save": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2525926874/15324ac4155d7802272e8bdef04b/ec66cd09-a4db-4f1d-8f30-226c9d126333?expires=1789312500&signature=3e6010f3fff08b96eec4a3529e2fe990767d41cd283ac9f4a3da09aef63ce271&req=diUlE8B8m4lYXfMW1HO4zcDl6tHvN1O18iWjaktE941ydnSdVzpKjw%2FVVm%2Bm%0AJSRyWzxSRqYEDNzz0AA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2525926874/15324ac4155d7802272e8bdef04b/ec66cd09-a4db-4f1d-8f30-226c9d126333?expires=1789326000&signature=39408a4ef3935e020762b272d9c1fe3a30c0fa3f8caaa830c4282b79ab4d3cd6&req=diUlE8B8m4lYXfMW1HO4zcDl6tHvNFew8iWjaktE943C%2BXZvynQ6L1KQmXG3%0AuGghpLDdx8gjnQiBbjc%3D%0A) ### Folder instructions diff --git a/content/support/13346458-customizing-your-console-appearance-settings.md b/content/support/13346458-customizing-your-console-appearance-settings.md index 5c5df429ce..6b930cbe8d 100644 --- a/content/support/13346458-customizing-your-console-appearance-settings.md +++ b/content/support/13346458-customizing-your-console-appearance-settings.md @@ -8,4 +8,4 @@ 3. Select from Light, System, or Dark under **Color mode**. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1922579101/ede30d38dca693c59f9c15d79e69/CleanShot+2026-01-08+at+15_45_20%402x.png?expires=1789312500&signature=af674bdf0d1551bc3cb922b01685e4d65519bfe6949730ef5d653a6e4923afdc&req=dSklFMx5lIBfWPMW1HO4zRpFC8EHTBBzO9Kw38RlAYJp%2Fsz%2FidSYXwEdfrvd%0Asta%2BaEGzvbNWzxBfqTo%3D%0A) \ No newline at end of file +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1922579101/ede30d38dca693c59f9c15d79e69/CleanShot+2026-01-08+at+15_45_20%402x.png?expires=1789326000&signature=f544407452d94c2987e54ac9d6a007378969eca72dadd0fa9a897212951ed904&req=dSklFMx5lIBfWPMW1HO4zRpFC8EHTxR2O9Kw38RlAYJ6cbHH3bEmx8ynyCTo%0AW5OcJ9ewf87DinaDc8Q%3D%0A) \ No newline at end of file diff --git a/content/support/13371040-log-in-to-your-console-account.md b/content/support/13371040-log-in-to-your-console-account.md index b3816ca19a..197151eb39 100644 --- a/content/support/13371040-log-in-to-your-console-account.md +++ b/content/support/13371040-log-in-to-your-console-account.md @@ -2,7 +2,7 @@ When you navigate to the **[Claude Console](https://platform.claude.com)**, you will see two different options for logging in to your Console account. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1935026646/d90d1613a3dbe763fef5abb96e3c/image.png?expires=1789312500&signature=b87964db3c5f9c6a36695af744a1316a22682950ec08daca4e2be70d37c7745b&req=dSkkE8l8m4dbX%2FMW1HO4zcrI54DvoYII8vUNcPt4%2B71juhi4kSDroyg4vmtx%0ADDsurKnFaWZPNe4E7QQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1935026646/d90d1613a3dbe763fef5abb96e3c/image.png?expires=1789326000&signature=073870ad8c359782838c99d05cdb51d87d078379b458bae13f3d7be018cda313&req=dSkkE8l8m4dbX%2FMW1HO4zcrI54DvooYN8vUNcPt4%2B717NZPUBVj6PaGSWOUh%0ASQZMoY7KIC8GxBYE6B0%3D%0A) ## Continue with Google diff --git a/content/support/13641943-visual-and-interactive-content.md b/content/support/13641943-visual-and-interactive-content.md index 2500862c13..8949fa3642 100644 --- a/content/support/13641943-visual-and-interactive-content.md +++ b/content/support/13641943-visual-and-interactive-content.md @@ -18,7 +18,7 @@ Claude can show current weather conditions and forecasts when you ask about the Claude automatically displays temperatures in Fahrenheit for US locations and Celsius for everywhere else. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544927/3a9c695b24df387ecdd766ad308c/8be9f393-dcb0-4ff8-89e8-5fa47bedaa38?expires=1789312500&signature=d4d57c52a3c177046fcd0b4f514fc0661477638c41cc823b6b475bdd76e62b70&req=diAjFsx6mYhdXvMW1HO4zXlB7Te51BqNdgndksVD5R1b168fwpinaHyYsBH5%0AGX0zjyEMgQ%2BGn3pcW8k%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544927/3a9c695b24df387ecdd766ad308c/8be9f393-dcb0-4ff8-89e8-5fa47bedaa38?expires=1789326000&signature=a1dc51308fd71cd61d91fedd0c103dd7d80865239ac2f509eb2d82f848350b73&req=diAjFsx6mYhdXvMW1HO4zXlB7Te51x6IdgndksVD5R3TkeTWDsmpKcMDlyrP%0AyAdl3%2BpizzC%2FJbLbC84%3D%0A) Weather is powered by Google Maps (). @@ -28,7 +28,7 @@ When you ask about recipes, Claude can display formatted recipe cards that are e **Note:** Visual recipe cards are available on web and desktop only. On mobile, Claude provides recipe information as text in the conversation. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544929/12f4c51eda7779d65d3ea2c7ab16/d0f4a314-cff8-421a-b401-10c2bf50374e?expires=1789312500&signature=0bbe93e8da2fd5ee7f085f90aff91677f3f0a88fcdccd4bde8a1b874711e0d8a&req=diAjFsx6mYhdUPMW1HO4zUQpe7kW01aSrIPm%2FImZVg0ra7xxRybQhjIKHQ9s%0A30aHTpj%2BXVDPqd7rk7c%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544929/12f4c51eda7779d65d3ea2c7ab16/d0f4a314-cff8-421a-b401-10c2bf50374e?expires=1789326000&signature=c951b430483b21619120b7b1d56d100f1ebac698f8f117659371fbf8544f4b9b&req=diAjFsx6mYhdUPMW1HO4zUQpe7kW0FKXrIPm%2FImZVg0hY4FoYwpPdz7%2BdY4c%0ACrpCoQMmqA9zRhom36o%3D%0A) ### Custom visuals @@ -76,7 +76,7 @@ For example, if you ask Claude to help you plan a trip, it might ask you to: This content appears at the bottom of the chat. You can still type a response if you prefer. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544930/9ad066e137d11e4b559b0217e12d/9bf30d2d-1715-42b3-9da5-2a9298f41f08?expires=1789312500&signature=1a52abd07c27ed4bd9b8b8d5451fce2ecaff8a6153055a16200d7a662ee8494d&req=diAjFsx6mYhcWfMW1HO4zWmF5%2Fy9aBynx4wz0C7CTAKShInkWxL9W%2BGZJ0lA%0AP7S4iaVSBsv17EwZ%2B9Q%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544930/9ad066e137d11e4b559b0217e12d/9bf30d2d-1715-42b3-9da5-2a9298f41f08?expires=1789326000&signature=3c24f4c8564989fa256438cb49e3bf830e12d4ef5d766a0587e8f5f0ef8c6213&req=diAjFsx6mYhcWfMW1HO4zWmF5%2Fy9axiix4wz0C7CTAKv99ZPCijSCOpc67vc%0A750LiC%2BrSQee9kvD%2Bbk%3D%0A) --- diff --git a/content/support/13756069-public-sector-faqs.md b/content/support/13756069-public-sector-faqs.md index a5dd58f27a..56b7b623d6 100644 --- a/content/support/13756069-public-sector-faqs.md +++ b/content/support/13756069-public-sector-faqs.md @@ -6,7 +6,7 @@ Select your product based on both your technical/functional requirements, and also your compliance/security/deployment environment requirements. Here is a list of options: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2197717161/79965a24090029e9e58c727c3c24/pubsec-product-matrix_png+%281%29.jpg?expires=1789312500&signature=97527a83e7a53f6bb9f1f7f24f6683a152fdec59c36e8cb2e75fe4c948914b7c&req=diEuEc5%2FmoBZWPMW1HO4zU94LlAmHN812WxtU42UVC0F3NmgO18SiAJVy3%2BR%0AxXFswWqbvLE08J%2FV1vk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2197717161/79965a24090029e9e58c727c3c24/pubsec-product-matrix_png+%281%29.jpg?expires=1789326000&signature=2e85b8973445ea698fc20f05316af4dff3b83148ca410e58ad61c9243e676046&req=diEuEc5%2FmoBZWPMW1HO4zU94LlAmH9sw2WxtU42UVC1DKRFA3kt4FmixgQVt%0AOfYsFWUaTCZw7Lwctuc%3D%0A) ### What is Claude for Government (C4G)? diff --git a/content/support/13837433-manage-plugins-for-your-organization.md b/content/support/13837433-manage-plugins-for-your-organization.md index 8394ea917f..281d9dc522 100644 --- a/content/support/13837433-manage-plugins-for-your-organization.md +++ b/content/support/13837433-manage-plugins-for-your-organization.md @@ -112,7 +112,7 @@ Your personal GitHub token is verified to confirm you have access, then Cowork u An initial sync runs automatically when you connect a repository. After that, organization owners can opt-in to continued automatic updates per marketplace by going to **[Organization settings > Plugins](https://claude.ai/admin-settings/plugins)**, clicking the menu button in the upper right corner of the marketplace, then toggling "Sync automatically" on: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2193200015/a239033a9ab19fbd39f1a0d9edce/CleanShot+2026-03-23+at+11_41_31%402x.png?expires=1789312500&signature=5167085ad09098ef936cb878b8755968a0cd9be580e7dac7e75329bd7958864e&req=diEuFct%2BnYFeXPMW1HO4zUYv5tT6wH0RRDH%2FtUo5ov5P6bjTIdYiN2%2Ff6FCx%0AwGzXFA69wwiT6WIx3tc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2193200015/a239033a9ab19fbd39f1a0d9edce/CleanShot+2026-03-23+at+11_41_31%402x.png?expires=1789326000&signature=0b5a98e54cd673f37fcbf7cce2433dad31ec93ace9948f22e838513e1f959a35&req=diEuFct%2BnYFeXPMW1HO4zUYv5tT6w3kURDH%2FtUo5ov6v7ExJMkwVe64zmMpk%0A%2FLVGGYOGwMSTFNNkJ4c%3D%0A) Enabling automatic sync creates a webhook on the connected repository. The person turning the toggle on must have admin-level access to that repository on GitHub. This is checked through their personal GitHub connection, which is separate from the Claude GitHub App installation. Without admin access, the page shows "Cannot access repository. Ensure the repository exists and the Claude GitHub App is installed," even when the App is installed correctly and manual updates work. diff --git a/content/support/13837440-use-plugins-in-claude.md b/content/support/13837440-use-plugins-in-claude.md index 5886c552ad..62988d935e 100644 --- a/content/support/13837440-use-plugins-in-claude.md +++ b/content/support/13837440-use-plugins-in-claude.md @@ -40,7 +40,7 @@ In Cowork, open the "Cowork" tab first, then open **Customize**. You can also upload a custom plugin file if you built one yourself. On Team and Enterprise plans, a colleague can share a plugin with you directly instead of sending you the file. See **[Use a plugin shared with you](#h_ef985546b4)** below. On Claude Desktop and in Cowork, plugins you add yourself are saved locally to your computer. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2100409211/fc01614dde1a616fa31ffaa9cb04/47bacf5b-a810-45b5-a468-9769f1a58ef8?expires=1789312500&signature=d145f46fc221f15113faddd687767f536c976b9fd7ce0facb9a44a8735f5e778&req=diEnFs1%2BlINeWPMW1HO4zZF3IhzeMvdQxakFVfq5WwyFPwGwjZn2Gkl1Vmyl%0A4Qv2FnPZHsijfqh0pqI%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2100409211/fc01614dde1a616fa31ffaa9cb04/47bacf5b-a810-45b5-a468-9769f1a58ef8?expires=1789326000&signature=46393daf957eefaca8c40b7ab560e69fefc673b09cdd866e18061bf94df52c97&req=diEnFs1%2BlINeWPMW1HO4zZF3IhzeMfNVxakFVfq5WwwoUBg%2Bx5F27e%2F44dWR%0A683NG7ojssocy8PWbHs%3D%0A) If you're on the Enterprise plan and your organization has skill scanning turned on, plugins are checked for malicious content when they're installed or updated. A plugin with malicious content is blocked, and one that may carry risk shows a caution banner. Learn more about **[skill and plugin scanning](https://support.claude.com/en/articles/15927065)**. @@ -50,7 +50,7 @@ If you're on the Enterprise plan and your organization has skill scanning turned Each plugin you install adds skills you can use while working with Claude. Type "/" or click the "+" button to see the available skills from your installed plugins, in chat and in Cowork. Click any skill to see its details. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2157396844/4a790e10f5b88df770783df1d7e9/image.png?expires=1789312500&signature=c87ac5b0cba862a2d418e91e7ead37c7afb6fe3184c0d86c4b6fcb9c3d6fe9cf&req=diEiEcp3m4lbXfMW1HO4zf4NBP%2F%2FgkKRmKUxugP2BQvkYXl6FbLSwd5f5CuW%0ATKtnoWL%2FDCa8N81cnTM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2157396844/4a790e10f5b88df770783df1d7e9/image.png?expires=1789326000&signature=abfbd458e17b1ab4f4edb4d81a853230ca8d7194899242abdde1f8832229ee0a&req=diEiEcp3m4lbXfMW1HO4zf4NBP%2F%2FgUaUmKUxugP2BQtRVWkP%2Fw29lBQbauk%2F%0A2tIrRfCngmDwIEBh11k%3D%0A) --- diff --git a/content/support/13854387-schedule-recurring-tasks-in-claude-cowork.md b/content/support/13854387-schedule-recurring-tasks-in-claude-cowork.md index fa9187e532..338263c58a 100644 --- a/content/support/13854387-schedule-recurring-tasks-in-claude-cowork.md +++ b/content/support/13854387-schedule-recurring-tasks-in-claude-cowork.md @@ -52,7 +52,7 @@ There are two ways to create a scheduled task: 6. You can explicitly confirm you want to schedule the task when prompted by Claude by clicking “Schedule": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2104085399/4dda7e6f76026fd827db0b9323a9/f20635bf-15e7-4978-a213-5b9f67e9fb9a?expires=1789312500&signature=eeb68484e425a2bc5e4ce6e10c4817f8965c7f0ace7db99417e8a55ad9092bd2&req=diEnEsl2mIJWUPMW1HO4zeLJBkzn%2FuiCPx%2FSrZI7l8xlN3JgM5b8kKR1lIFV%0AMKW6%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2104085399/4dda7e6f76026fd827db0b9323a9/f20635bf-15e7-4978-a213-5b9f67e9fb9a?expires=1789326000&signature=2890a27111b1e6816a0f8b4f9006e72001cf0ed39d26fc1539405738251ebb03&req=diEnEsl2mIJWUPMW1HO4zeLJBkzn%2FeyHPx%2FSrZI7l8xHHfoGUPwTJyGVlqla%0AUoBq%0A) 7. Claude will create and schedule your task, and it will be added to the **Scheduled tasks** page. diff --git a/content/support/13947068-assign-tasks-from-anywhere-in-claude-cowork.md b/content/support/13947068-assign-tasks-from-anywhere-in-claude-cowork.md index 9e8d25447e..4b1defe906 100644 --- a/content/support/13947068-assign-tasks-from-anywhere-in-claude-cowork.md +++ b/content/support/13947068-assign-tasks-from-anywhere-in-claude-cowork.md @@ -48,11 +48,11 @@ Follow these steps to get started: 5. You’ll land on a page describing the functionality. Click “Get started”: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2169954086/419674f781edb2977b93cce062b4/93b1893c-d79a-4eb6-b2f1-2fe3e043bd90?expires=1789312500&signature=dd6c34d2e095207cf069737bc712073af7cf5e92dae686c59cfcef498600d5a8&req=diEhH8B7mYFXX%2FMW1HO4zSZP0puIFAz6B32drIe5EDnuxQehm0S4Aj%2Fg6RIC%0AOKc4%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2169954086/419674f781edb2977b93cce062b4/93b1893c-d79a-4eb6-b2f1-2fe3e043bd90?expires=1789326000&signature=378711ccae80ba595e2add38be4988367d08f92782dd7ff2ba0cc3989e34791e&req=diEhH8B7mYFXX%2FMW1HO4zSZP0puIFwj%2FB32drIe5EDlQhxjILJoRgM8pRCQ%2F%0A0Gqw%0A) 6. On the next screen, you can give Claude access to your files and keep your computer awake by toggling those on: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2169955082/de4053ee0eab8fcb9263584bb171/d39b77da-1a69-4682-9fdb-7ed488f236b0?expires=1789312500&signature=bfdce2307d9ed7221fa9fb34a0caba58c0cd870e6ffa32cdef5a42ddd35cee4e&req=diEhH8B7mIFXW%2FMW1HO4zaZWs9ObXAMbepuGRb1rD3JFdPJMppcvMVQ7Td0T%0AQFxA%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2169955082/de4053ee0eab8fcb9263584bb171/d39b77da-1a69-4682-9fdb-7ed488f236b0?expires=1789326000&signature=df6821e438ce70c02341cf78fc73c16bf17597f628bf0d6424ac2ab4d83b906b&req=diEhH8B7mIFXW%2FMW1HO4zaZWs9ObXwceepuGRb1rD3KUF75zYRIRnj8ty%2Bcm%0AUKvG%0A) 7. Click “Finish setup.” diff --git a/content/support/14116274-organize-your-tasks-with-projects-in-claude-cowork.md b/content/support/14116274-organize-your-tasks-with-projects-in-claude-cowork.md index 7d98017408..044254dafc 100644 --- a/content/support/14116274-organize-your-tasks-with-projects-in-claude-cowork.md +++ b/content/support/14116274-organize-your-tasks-with-projects-in-claude-cowork.md @@ -22,23 +22,23 @@ Cowork is available for paid plans (Pro, Max, Team, Enterprise) on: Find **Projects** in the left navigation panel and click the “+” button to see the three different ways to create a project: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2183720240/6f6ef438913391703598d86d606c/CleanShot+2026-03-20+at+09_11_43.png?expires=1789312500&signature=a3c31a6bf515773329684545a76fbea5eb0bd72e02a6460b5f3f5d935b87bca0&req=diEvFc58nYNbWfMW1HO4zcOgiwy50CpwZwSvwegvtgyQFCkohQllXKKRyiII%0AEPynOZY%2BVT2eau5cNPM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2183720240/6f6ef438913391703598d86d606c/CleanShot+2026-03-20+at+09_11_43.png?expires=1789326000&signature=649c08942249f435fe0b33519cccb18908e7cff520f8d9f6240e4d561a88351f&req=diEvFc58nYNbWfMW1HO4zcOgiwy50y51ZwSvwegvtgwwAeOgClkg%2FjLOf2lm%0ASzTCOtwHxdi548R%2Bq3c%3D%0A) ### Start from scratch Selecting “Start from scratch” allows you to set up a new folder with instructions and files: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2177090014/07832b50003cf7fd3b4e9c7c448b/3385d9b8-c3e7-42b9-ae3f-4d213baa53a7?expires=1789312500&signature=09afe39103e0252791a6b9ab83d9caf909249f5896108f2da165ded96dbf7a2f&req=diEgEcl3nYFeXfMW1HO4zZCoQ4RGT3eTvb0suCMAnj0S5m4mGT%2BE%2FcF%2FGqSg%0ARi%2BnwGMJXvdYsPq0q%2B0%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2177090014/07832b50003cf7fd3b4e9c7c448b/3385d9b8-c3e7-42b9-ae3f-4d213baa53a7?expires=1789326000&signature=7a1e278c474ce1f8896462ef69c53058d2d0e01b508291d181623db2eeb17bee&req=diEgEcl3nYFeXfMW1HO4zZCoQ4RGTHOWvb0suCMAnj1ytQetLmhQOJ66skU2%0Am3CrePuPSC8GBCnFhX8%3D%0A) ### Import from a Claude project After selecting “Import from project,” you’ll see a “Search projects in Chat…” field: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2183717962/acdc11bcc825ae76a13f508365bc/CleanShot+2026-03-20+at+09_12_08.png?expires=1789312500&signature=8c71ea2b1116b8c87d91099d8c9772ca300086d84beeb2eca6582c0fd6e49baf&req=diEvFc5%2FmohZW%2FMW1HO4zQQ7UGpey5oajggUT7FIJz%2FPc%2FZubGKh7CGb3sth%0A6x%2B6letfM5%2FYRH4dpR8%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2183717962/acdc11bcc825ae76a13f508365bc/CleanShot+2026-03-20+at+09_12_08.png?expires=1789326000&signature=be295dc1b0c6943e3d116b26a5f4ed0fa5ec8f005e3885a79e787b078faae615&req=diEvFc5%2FmohZW%2FMW1HO4zQQ7UGpeyJ4fjggUT7FIJz%2BAN%2F2lC6169ZMaOQDo%0AAMB%2Fbjn2KEgmvPYSPq0%3D%0A) Clicking into the field will display a drop-down showing your recent projects, but you can also use it to search all your projects. After you select a chat project (bulk upload is not supported), you can name the new Cowork project and choose where to save it on your computer: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2183727973/7a25430123d9e13e7c3cdd411f70/CleanShot+2026-03-20+at+09_13_41.png?expires=1789312500&signature=42071db4ce2d51ea0cc717aba377822b788de2a8c477d29aa3f64917293b863f&req=diEvFc58mohYWvMW1HO4zU%2FKAipF%2FSHJI7f%2FdY0VL6hxPIRki7uGaHfgomTv%0ABx3joS%2FgzB7BY0yvh6c%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2183727973/7a25430123d9e13e7c3cdd411f70/CleanShot+2026-03-20+at+09_13_41.png?expires=1789326000&signature=d27698a83bf417feada73bdc1ef5a00293fdd2f5f68641bde59af13b0bf0e98a&req=diEvFc58mohYWvMW1HO4zU%2FKAipF%2FiXMI7f%2FdY0VL6ha6P%2Fu8AnKhEsW2X0v%0A6S%2B2QX8%2FlqBjeJqKOFw%3D%0A) Clicking “Create” will transfer the files and instructions from your existing Claude project and create a new Cowork project. @@ -46,11 +46,11 @@ Clicking “Create” will transfer the files and instructions from your existin If you select “Use an existing folder,” you’ll be prompted to pick a file to use as context for the new Cowork project: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2177087935/2f0052dae601d0b7fecdc029e1c3/2e3ca9e7-23b1-436e-bbdb-edcd31c41f15?expires=1789312500&signature=a1713aea8a115a47719834d365057662eed9d58333229980b929ead0828a651d&req=diEgEcl2mohcXPMW1HO4zejrnz%2FVFCFauv8e2Xj2xOWtYn%2FflEF9VZA7tUCv%0ALVA8c1uFevKeA2t0R6M%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2177087935/2f0052dae601d0b7fecdc029e1c3/2e3ca9e7-23b1-436e-bbdb-edcd31c41f15?expires=1789326000&signature=fd88e2d478b00629904a813ef9aabc78897dee97e8be004ff35ed5a2a6f12800&req=diEgEcl2mohcXPMW1HO4zejrnz%2FVFyVfuv8e2Xj2xOUTtR4SyuNe8vBaGaic%0Apz%2BWq9ZrG8b1stH1wK0%3D%0A) After selecting a folder, you can name the new Cowork project, choose where to save it on your computer, add instructions, and attach any additional files. Click “Create” to start using your new project: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2177087937/f59dbe3fc28448a9597ea097cb4d/96a59acb-4054-4b4b-a208-751f9711f535?expires=1789312500&signature=55f097295c637b1c72a6f5a9b273045b715c0b9065436744c341db269e1c01e9&req=diEgEcl2mohcXvMW1HO4zUq4V%2Bq3gqA%2FMfnqHouW6MIRxEHjP9ndT6Rceke4%0AibArJWVXSjVGxZRUMi4%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2177087937/f59dbe3fc28448a9597ea097cb4d/96a59acb-4054-4b4b-a208-751f9711f535?expires=1789326000&signature=692575d2c2064bfa429300937eddb8cb29bd320c2a67f0910aff833556d4afab&req=diEgEcl2mohcXvMW1HO4zUq4V%2Bq3gaQ6MfnqHouW6MKJfljd50zT47tdKK%2BZ%0AUeJZGdefjUkueyobIM4%3D%0A) --- diff --git a/content/support/14499648-how-scim-sync-works-for-enterprise-organizations.md b/content/support/14499648-how-scim-sync-works-for-enterprise-organizations.md index 51f9aa27c8..4d2613c715 100644 --- a/content/support/14499648-how-scim-sync-works-for-enterprise-organizations.md +++ b/content/support/14499648-how-scim-sync-works-for-enterprise-organizations.md @@ -50,7 +50,7 @@ You can trigger a manual sync from two places in your admin settings. 2. Click "Check for updates" under **SCIM sync**: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312613548/44cd5970ee3c3b2c7f8dcd592d71/image+%2824%29.png?expires=1789312500&signature=200a45ea157328aee60ac15b6c0397e5b50a9022d5a62fb20e1d3e002742a941&req=diMmFM9%2FnoRbUfMW1HO4zW4gbDyuNM%2Bxrgfl7PnOiumMV4zoi7prLUruLwt1%0A6KIC%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312613548/44cd5970ee3c3b2c7f8dcd592d71/image+%2824%29.png?expires=1789326000&signature=31b491c22730aa2043fbe6365d9d1d00e8e24fe89022c7c8fdc1228ecc87315e&req=diMmFM9%2FnoRbUfMW1HO4zW4gbDyuN8u0rgfl7PnOium2neQ3rfEPR3qkv7yT%0AC7Md%0A) 3. Select whether to sync members, groups, or both. @@ -62,7 +62,7 @@ You can trigger a manual sync from two places in your admin settings. 3. Select whether to sync members, groups, or both: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312608119/e4b0ef4f309f3c4eac8311a6ef47/image.png?expires=1789312500&signature=1bb0809d98b835cda2fe9194b07bf03a6159e206d937dd4b0b257266ae515bc9&req=diMmFM9%2BlYBeUPMW1HO4zX%2F4frPzyjka43OpyTHzM9RK6cr%2BvkEuAMRwtK7V%0AAlr1%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312608119/e4b0ef4f309f3c4eac8311a6ef47/image.png?expires=1789326000&signature=d2a0f8648be30e92be21201547d54da2c57f2401644ac9f66d252622646483eb&req=diMmFM9%2BlYBeUPMW1HO4zX%2F4frPzyT0f43OpyTHzM9QBjNvQKLzbb2nUPen%2B%0AfXy6%0A) **Note:** If you trigger a manual sync while background changes are processing, your organization takes the most recent change for each member or group. If multiple changes are queued for the same member or group, you may need to resync again to make sure everything applies correctly. diff --git a/content/support/14503613-sso-login.md b/content/support/14503613-sso-login.md index d9c4c79da9..c7f2c60340 100644 --- a/content/support/14503613-sso-login.md +++ b/content/support/14503613-sso-login.md @@ -47,9 +47,9 @@ Before configuring your Identity Provider (IdP), you must verify ownership of yo 3. Wait for the DNS propagation. Once the platform detects the record, the domain status will update to “**Verified**.” -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2256015862/476131c3139aec4db01b96127544/10c7a165-8b26-4443-b064-9d659659c65e?expires=1789312500&signature=dab44ce5e4f3128efae16d9e3c4f65d41dae62450634ebb635f9853a1cc45d1d&req=diIiEMl%2FmIlZW%2FMW1HO4zdpfuCOLG1GK006zz1SmF9UVZM99tmUXCoT5cXxv%0AjoHJH53wPZjQ3CWJnDU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2256015862/476131c3139aec4db01b96127544/10c7a165-8b26-4443-b064-9d659659c65e?expires=1789326000&signature=0a7937d35232f9e74e22480d22edc21e9745d447e7a11d759034b614c3490675&req=diIiEMl%2FmIlZW%2FMW1HO4zdpfuCOLGFWP006zz1SmF9Upmbf1EXVT9KusgdRu%0AxqTe1LWLsIBOQw%2Be4WQ%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2256025910/a82e2de9382824fa9db7666f67c4/CleanShot%2B2026-04-09%2Bat%2B16_25_20-402x.png?expires=1789312500&signature=135f9f862a9a7eb1fa85313a14aa1f9bd460d4875e389194668ccbed854f8b25&req=diIiEMl8mIheWfMW1HO4zV%2BGnRA8Qr1Cx57dwYq5DdIKXkskY0zaIgAs1xDn%0AIN6XLfyc2MouzKakL6Q%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2256025910/a82e2de9382824fa9db7666f67c4/CleanShot%2B2026-04-09%2Bat%2B16_25_20-402x.png?expires=1789326000&signature=5a78301040530321a10f10fc7896a58dd6aa3cd336c862e4abf60d9ce3cab7f4&req=diIiEMl8mIheWfMW1HO4zV%2BGnRA8QblHx57dwYq5DdKkcImAWTEScBrctm7x%0ANC3456fytP5IpUustI8%3D%0A) **Important:** Each domain can only have one identity provider. If multiple organizations share a single login domain, IT administrators from both organizations will be able to modify login settings. Contact **[Anthropic Support](https://claude.fedstart.com/support)** for assistance with multi-organization setups. For more details about multi-organization setups, see our **[SCIM provisioning guide](https://support.claude.com/en/articles/14503643-set-up-scim-in-claude-for-government)**. @@ -77,7 +77,7 @@ Once your SAML application is set up in your IdP, provide Anthropic with the det - Claims Information — Attribute mappings for user name and email. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2256004522/a97b91092b393e93b2d7779f63e6/2db86a6d-1582-419e-925e-cbc914468fa1?expires=1789312500&signature=7433c2677827d3f6d2551227c94ad6b358b732ed694d704ac13d75114578c760&req=diIiEMl%2BmYRdW%2FMW1HO4zQE9Jr61%2Bxb%2BbfNHh%2Fvd8OFEF57tdelUJQ8gj4e%2F%0A4kiBL5N3EQkXsspBtRM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2256004522/a97b91092b393e93b2d7779f63e6/2db86a6d-1582-419e-925e-cbc914468fa1?expires=1789326000&signature=ad3913c694e4cc268340c969a86bcc008e48dccc9a68ac4203eb6147f60cfb03&req=diIiEMl%2BmYRdW%2FMW1HO4zQE9Jr61%2BBL7bfNHh%2Fvd8OGhBaAhHOoK0Om%2FzeGN%0AeXTkKY%2Bxh1m88Fv3iGk%3D%0A) **Tip:** Using a metadata XML file: Most IdPs let you download a metadata.xml file. Upload it on the identity settings page to auto-fill the Signing Certificate, IdP Entity ID, and SSO URL. Some IdPs (like Entra ID) also include claims information in the metadata file; if present, the system will suggest field mappings automatically. diff --git a/content/support/14503643-set-up-scim-in-claude-for-government.md b/content/support/14503643-set-up-scim-in-claude-for-government.md index 4d14876825..9ffd00cd42 100644 --- a/content/support/14503643-set-up-scim-in-claude-for-government.md +++ b/content/support/14503643-set-up-scim-in-claude-for-government.md @@ -41,7 +41,7 @@ With SCIM, login and provisioning are separate. Your IdP tells Anthropic who sho **Important**: Store this key securely. It cannot be retrieved after you leave the page. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2256040196/c3b045028c4c2edef9172b6fb424/9a71258e-ae73-41e3-83a2-d24a240ac0ae?expires=1789312500&signature=46b2dde122d0d82e58379690b0e12a87886fa931a8abccd34ac860e5d34bd7d3&req=diIiEMl6nYBWX%2FMW1HO4zSrRlaUcaDQRyIvvU1hav7OnUV4kfgSPuceYcBHN%0AO8A7geyXULlbXKJD%2BMc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2256040196/c3b045028c4c2edef9172b6fb424/9a71258e-ae73-41e3-83a2-d24a240ac0ae?expires=1789326000&signature=e32f63030d9945d594f33e4855b5111be602c9ce7fc232e3c1b7d546f05a3de4&req=diIiEMl6nYBWX%2FMW1HO4zSrRlaUcazAUyIvvU1hav7PkEwFf4cyzOZnscLaj%0AVCH1z4i7VhwOdZU8qPE%3D%0A) ### Step 2: Configure SCIM in your Identity Provider @@ -67,7 +67,7 @@ After enabling the integration in your IdP: **Warning**: When you fully enable SCIM provisioning, any users who were **not** synced via SCIM will be removed from the organization. Confirm that all expected users appear in the sync before proceeding. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2256040198/da9188b8b968d5f900cc08e9ceb2/3814ab37-c3fa-4256-8d16-49c1e1b4c654?expires=1789312500&signature=527d389cc48151a894e739767fc8baf9aa384fde6d654347706f9c214535ed94&req=diIiEMl6nYBWUfMW1HO4zeLvMlFsS07%2FoWupW8zJgMq4PSFTbRzNBdg99%2FYq%0APZCQSJdu0VI2GEYpZ%2Bw%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2256040198/da9188b8b968d5f900cc08e9ceb2/3814ab37-c3fa-4256-8d16-49c1e1b4c654?expires=1789326000&signature=321c76481932843adac4dcd24f5ee797823f70bc3baf62aee4fc133962cbe7e3&req=diIiEMl6nYBWUfMW1HO4zeLvMlFsSEr6oWupW8zJgMo008I8GCgDoSJ5J5KJ%0AYvJl5ZEk57Fmk2pDzvc%3D%0A) ### Step 4: Map groups to roles and seat tiers @@ -83,7 +83,7 @@ SCIM provisioning uses IdP groups to assign roles and seat tiers within Claude f 3. Save your mappings. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2256056441/f7eb09bba549e9861fc81b961cc7/2760fa5b-87bb-491f-9354-ca3cd2bc4475?expires=1789312500&signature=5da03e95d1da27467a909dd3bfa1c23902e68a3e1c4886b631b429140cde12b3&req=diIiEMl7m4VbWPMW1HO4zaWhsXohs0Ueh340B79BYGZ6tb4dHAPvrBA7lVPD%0AEUAq52ljvnWFTmaxYbk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2256056441/f7eb09bba549e9861fc81b961cc7/2760fa5b-87bb-491f-9354-ca3cd2bc4475?expires=1789326000&signature=f4760875ca37105d29bb686c6bb89d7135e1269856bb81f3f86ae934e4597d6b&req=diIiEMl7m4VbWPMW1HO4zaWhsXohsEEbh340B79BYGbB4UGZKppgl39GeahP%0A8%2BlDR3gVdMG4rM3QPI4%3D%0A) If you manage multiple organizations under a single parent (see below), each organization maintains its own role and seat tier mappings. Switch between organizations using the organization selector in the bottom-left corner of the page. diff --git a/content/support/14503775-mcp-web-search.md b/content/support/14503775-mcp-web-search.md index f30b1aeff9..55fd82878d 100644 --- a/content/support/14503775-mcp-web-search.md +++ b/content/support/14503775-mcp-web-search.md @@ -4,7 +4,7 @@ The Web Search connector gives Claude the ability to search the public internet For questions about web search in commercial Claude, see **[Enabling and using web search](https://support.claude.com/en/articles/10684626-enabling-and-using-web-search)**. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2256120763/7652c6c669446113eae75f3c5977/9c74d57e-aaa2-4f1c-bfe4-2b9b87fd41ab?expires=1789312500&signature=78a275b3a7cfb85bf749a25da46c751b427e1de32596e47c9fe37f78ac635f07&req=diIiEMh8nYZZWvMW1HO4zQvFLLtQjMb9M%2Fw5SJgC29E8esSPPlW6Et5yWiqM%0A1%2BiWM%2BYvyp4Y5g2tpxk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2256120763/7652c6c669446113eae75f3c5977/9c74d57e-aaa2-4f1c-bfe4-2b9b87fd41ab?expires=1789326000&signature=33ea9abba1f19d6bf699f25f13bc534c80a2d679fe1f48c4dfd16e5ae3e70a0d&req=diIiEMh8nYZZWvMW1HO4zQvFLLtQj8L4M%2Fw5SJgC29F2dHdLIW7QMh9OSVA0%0Ambs0wcIn7GNzg8Zpc4U%3D%0A) ## How Web Search differs for Claude for Government diff --git a/content/support/14604397-set-up-your-design-system-in-claude-design.md b/content/support/14604397-set-up-your-design-system-in-claude-design.md index 3f0faa4942..e56c5e2e48 100644 --- a/content/support/14604397-set-up-your-design-system-in-claude-design.md +++ b/content/support/14604397-set-up-your-design-system-in-claude-design.md @@ -72,7 +72,7 @@ To validate your design system, create a test project and see if the output matc Once you’re satisfied with the design system quality, make sure the “Published” toggle is switched on. After publishing, any projects created from the Claude Design homescreen while in your organization will use your design system instead of the default. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2287527007/b1c46cb8dba4cd7e8bbea85fb0c3/2819c6cf-9ce1-4df5-84c8-feae0164bf2e?expires=1789312500&signature=218c095513616d009b949566efa3037d4b42a91dac2db4fb30a26a3168cbed8a&req=diIvEcx8moFfXvMW1HO4zWNHF%2FuIDzkSIQKNMXlu0T8JsvjTtL%2BuBltlyXlF%0A%2FSOS7MPXaOeG%2F5tMOzk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2287527007/b1c46cb8dba4cd7e8bbea85fb0c3/2819c6cf-9ce1-4df5-84c8-feae0164bf2e?expires=1789326000&signature=c182c2fb3aa8460aa5e8497a17351db15208a723a9c4c2730982bb3bb5a88254&req=diIvEcx8moFfXvMW1HO4zWNHF%2FuIDD0XIQKNMXlu0T9WfcMI%2BCJdHDP%2FwR%2B8%0ACutZ%2FYlBufv3OeQpGPg%3D%0A) --- diff --git a/content/support/14604406-claude-design-admin-guide-for-team-and-enterprise-plans.md b/content/support/14604406-claude-design-admin-guide-for-team-and-enterprise-plans.md index 6ddd790497..3fbfe79dc1 100644 --- a/content/support/14604406-claude-design-admin-guide-for-team-and-enterprise-plans.md +++ b/content/support/14604406-claude-design-admin-guide-for-team-and-enterprise-plans.md @@ -18,7 +18,7 @@ Team and Enterprise plan admins can enable this organization-wide by following t 2. Find the **Claude Design** toggle under **Anthropic Labs** and switch it on. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2289240025/8a528b6cccc3ea1001c25953cb14/image.png?expires=1789312500&signature=a902e45199c7d74df89330b75c530e6ce0fdf818ada19bd34eb6b4279bcddae5&req=diIvH8t6nYFdXPMW1HO4zahp3esLGOQgDIPtKBLQ9H%2FDuZlFKLKwme85hS%2FG%0ANWOXOYO4En8BaVHPNX0%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2289240025/8a528b6cccc3ea1001c25953cb14/image.png?expires=1789326000&signature=d7d01c727594658a9b7d37cfede5a782b99a597b254be90ad195c472d96af01e&req=diIvH8t6nYFdXPMW1HO4zahp3esLG%2BAlDIPtKBLQ9H%2FT4h2Ed7JlocgdfnlA%0AJILQ7dA6H0AeSjgw120%3D%0A) --- diff --git a/content/support/14604416-get-started-with-claude-design.md b/content/support/14604416-get-started-with-claude-design.md index 134f16b7b6..f85262b6ab 100644 --- a/content/support/14604416-get-started-with-claude-design.md +++ b/content/support/14604416-get-started-with-claude-design.md @@ -153,7 +153,7 @@ Use the “Export” button in the upper right corner when viewing your project - Send to Claude Code Web -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2287510952/553a03eec5cea7b9eff53b473552/6dc33363-38b1-444e-96bb-f8218b588173?expires=1789312500&signature=b81e2cc65e7ca6e1c5a664bb66867af31a24086b02c0a9054230fa5121414076&req=diIvEcx%2FnYhaW%2FMW1HO4zQFD4SVZmm9xnfz9ljnuyXRW9VMvbVq37sUW6%2FiJ%0Aac3awnPLbuznHdR39wk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2287510952/553a03eec5cea7b9eff53b473552/6dc33363-38b1-444e-96bb-f8218b588173?expires=1789326000&signature=23f8e90e7e1956de3559f582b0f152c758f152d252f56f2916b85aea57366923&req=diIvEcx%2FnYhaW%2FMW1HO4zQFD4SVZmWt0nfz9ljnuyXQaJFTpeKYVbXDu6KDM%0AgAd5bOhWCkgcX3hC%2BTo%3D%0A) You can also share projects within your organization using a shareable link. Sharing options include view-only, comment, and edit access. diff --git a/content/support/15330088-set-a-default-model-for-your-organization.md b/content/support/15330088-set-a-default-model-for-your-organization.md index c2fb690e22..b914b2c97c 100644 --- a/content/support/15330088-set-a-default-model-for-your-organization.md +++ b/content/support/15330088-set-a-default-model-for-your-organization.md @@ -50,7 +50,7 @@ The organization default applies to every member. To set it: 4. Click “Save changes.” -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514722139/d05c94072a41ea9090ecf386c53e/c32ee31d-954a-4551-a2da-91677fbd0b6f?expires=1789312500&signature=cd53fa43a7bac765d3367853a33e37edaf4927b57c65bdf0b1ddd432aee406a2&req=diUmEs58n4BcUPMW1HO4zelOdztDLEpCfdGVZ664dGGVtclcPmMoqq5IxhfR%0AlqlYSs4NbZqqsPphM7E%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514722139/d05c94072a41ea9090ecf386c53e/c32ee31d-954a-4551-a2da-91677fbd0b6f?expires=1789326000&signature=75cea542c4c44bc583f39b14a98068d818ca555b01416a3dbc670343d14d847e&req=diUmEs58n4BcUPMW1HO4zelOdztDL05HfdGVZ664dGGgBX8CKerM6TGttzII%0AcycqVwwWdxBHRqbWeHk%3D%0A) --- diff --git a/content/support/15694740-manage-model-access-for-your-organization.md b/content/support/15694740-manage-model-access-for-your-organization.md index 13c59b58ba..096324b631 100644 --- a/content/support/15694740-manage-model-access-for-your-organization.md +++ b/content/support/15694740-manage-model-access-for-your-organization.md @@ -42,9 +42,9 @@ The organization setting is the ceiling. A role can't grant access to a model th If any custom role uses the model you’re disabling as its default, you’ll be prompted to change that role’s default before the change can be saved. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693921/02ea72756f5163f14e5d158516dc/69102088-cd86-498e-97aa-c8a6e0004419?expires=1789312500&signature=30de043ce1be5320ae332ba65803008244937ade99f7594e8c89b56e466e9285&req=diUmEs93nohdWPMW1HO4zXlxEu66VtNSQf5Pb7M2Q0vegdd2LSAqOI4UVJsi%0AMkYwXy%2Fg5JMSjpHt2dU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693921/02ea72756f5163f14e5d158516dc/69102088-cd86-498e-97aa-c8a6e0004419?expires=1789326000&signature=daaeccb4c110bc82da79069c766ffcd5180243e0795dd9c4a656ad222a86f750&req=diUmEs93nohdWPMW1HO4zXlxEu66VddXQf5Pb7M2Q0sCrnwnSaqMekqbDirp%0A1j7RyyAcdfqUXFFVrMg%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693922/bfc5de6626eb19dca1d7caf818ca/c3cd8bb6-f86c-4d01-92da-6ae4ca966662?expires=1789312500&signature=6f170c40426eba1d96c723b0e0fa4fd7b5ff97418bc9cb1bea616ca68c1bd9ef&req=diUmEs93nohdW%2FMW1HO4zTqNsYDGR1pSAod9uc510lxQ4wss4zJp3D%2B5%2BgaW%0ASEFi5l%2FAwqz6XrrjpUA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693922/bfc5de6626eb19dca1d7caf818ca/c3cd8bb6-f86c-4d01-92da-6ae4ca966662?expires=1789326000&signature=3587aa7d700a2ea67caee2d59bb4b223e23675731368ad59ef747239e68d6c00&req=diUmEs93nohdW%2FMW1HO4zTqNsYDGRF5XAod9uc510lyImD3HZ%2Bg8zpOWwATx%0AN17ypfVT1VoM6Taxp9M%3D%0A) --- @@ -78,7 +78,7 @@ If any custom role has an effort cap higher than the new organization cap for th Only models the role grants access to can be selected as that role’s default model. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693923/880665a87dbd4776cf19d6063a37/29d30c6d-f9fc-408c-8c72-4320c6d88d14?expires=1789312500&signature=cec8faf6b9843787493cb1b9fff41b82b05e7539ce022dd5c21efee10552a5ee&req=diUmEs93nohdWvMW1HO4zYj9SfwA7IO4XsqpNqvyFRL2y6RBPgIfZZesJjWE%0AvgAuxy01BOD%2FpplAAQQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693923/880665a87dbd4776cf19d6063a37/29d30c6d-f9fc-408c-8c72-4320c6d88d14?expires=1789326000&signature=da13c03a39bd5572710e2a45deeccd4b9aa9a21551c4085e5437d4a03ba182af&req=diUmEs93nohdWvMW1HO4zYj9SfwA74e9XsqpNqvyFRKhsyYWow4GCtSa1USQ%0Ah6jF0cNVturY5UujEfY%3D%0A) --- @@ -96,7 +96,7 @@ Effort limits determine how much computation members on a role can apply per res 5. Click "Save" to save your changes. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693927/7a25673b3b075d72adb3cdc371e3/d2d7cd8d-a713-4e91-a706-f589ac46a9fe?expires=1789312500&signature=52ee165c3f99facc814d94f3107848a5f2c45706a9ec2182cced662e2c51c96b&req=diUmEs93nohdXvMW1HO4ze1xBjq%2FcrscDeA1RkowXUGTUqZDi5QnhDeQq5fK%0AaZYiiXc%2F5hTMbpPKYbU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693927/7a25673b3b075d72adb3cdc371e3/d2d7cd8d-a713-4e91-a706-f589ac46a9fe?expires=1789326000&signature=d4a7d850455bcacc938393a372a085191fd21dca0e44493cc19ac9e5caa2c4bb&req=diUmEs93nohdXvMW1HO4ze1xBjq%2Fcb8ZDeA1RkowXUGdzctad3TbNNGttBif%0Ag0b8HCh7Hc2y3IEF1pQ%3D%0A) Members on the role see only effort levels at or below the cap in their model menu. Note that available effort levels differ depending on the model, and some models don’t support effort level settings at all. For an explanation of each level, see **[Change the model, effort, and thinking settings](https://support.claude.com/en/articles/8664678)**. diff --git a/content/support/15936181-get-started-with-1password-for-claude.md b/content/support/15936181-get-started-with-1password-for-claude.md index c149784ca2..ae018bf9b3 100644 --- a/content/support/15936181-get-started-with-1password-for-claude.md +++ b/content/support/15936181-get-started-with-1password-for-claude.md @@ -52,7 +52,7 @@ Once the requirements are in place, you can set up 1Password from a few places i 4. Toggle on **Password managers**: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2546126596/ba71ca47e2df21cec62c243831f8/5b1c67e1-607d-4c73-8f61-d1ceb081082a?expires=1789312500&signature=33cd44200e6c1ebf11c1620fc913a3c3a665214123bf132c5ebae7b175613a29&req=diUjEMh8m4RWX%2FMW1HO4zU5lnmJtrMdmGkiu4hEpcPXsHEKn3s4V9i0%2FxQSu%0AUgas%2FiT4dLAkgyZ2P%2FU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2546126596/ba71ca47e2df21cec62c243831f8/5b1c67e1-607d-4c73-8f61-d1ceb081082a?expires=1789326000&signature=d02ad57b054b78d7d990a1f39b14ecf436bf6565d61b713629dcef16caa44803&req=diUjEMh8m4RWX%2FMW1HO4zU5lnmJtr8NjGkiu4hEpcPVxjAiJoW%2FzusvqgXi2%0AHjCCMfG4k2QcVbKjdj8%3D%0A) Once enabled, eligible users will see the discovery options above. Users still need to install and set up the required apps and extensions themselves. diff --git a/content/support/16607638-understanding-your-pro-or-max-plan-invoices.md b/content/support/16607638-understanding-your-pro-or-max-plan-invoices.md index ffed811d08..278d527174 100644 --- a/content/support/16607638-understanding-your-pro-or-max-plan-invoices.md +++ b/content/support/16607638-understanding-your-pro-or-max-plan-invoices.md @@ -40,7 +40,7 @@ You can also open any invoice from your account: **Amount due.** The invoice total minus any applied balance. This is what your payment method was charged. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2629072970/c514f489b65072ccad08e803864f/e8c7a7de-905f-4a40-815f-c9c66edcdbf6?expires=1789312500&signature=da8094ba7e1953a87f127a9057a77ec35a9592fe5d4b96a3e253097dea268608&req=diYlH8l5n4hYWfMW1HO4zdWraBg871YbPZYKVlMiWEXIaTDO%2BiypHNfhXMz5%0AhHRpYxHS96HhdrrCsqo%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2629072970/c514f489b65072ccad08e803864f/e8c7a7de-905f-4a40-815f-c9c66edcdbf6?expires=1789326000&signature=3900d5225d4597b754ddb545dd5abb60e565cfa7ff2b31df115f9d38735ff8b4&req=diYlH8l5n4hYWfMW1HO4zdWraBg87FIePZYKVlMiWEXBw29FHPmuG3Lw%2F5Cg%0AjOgc29%2BtoLjaP7dKb9A%3D%0A) ## Billing details on your invoice diff --git a/content/support/16764810-assign-a-program-to-workspaces-in-claude-console.md b/content/support/16764810-assign-a-program-to-workspaces-in-claude-console.md index 0b21484fec..cc10e1955d 100644 --- a/content/support/16764810-assign-a-program-to-workspaces-in-claude-console.md +++ b/content/support/16764810-assign-a-program-to-workspaces-in-claude-console.md @@ -20,27 +20,27 @@ In the Console, programs are issued to your organization and apply to workspaces 1. **[Sign in to the Console](https://platform.claude.com/)** as an organization Admin. Go to **[Organization settings > Programs](https://platform.claude.com/settings/organization/programs)**. The program card shows whether it applies automatically or needs workspaces assigned. - ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2642744587/d4584e035604f3b7c08afa53a1c6/ee1183ff-e591-4484-a989-1f754245d39c?expires=1789312500&signature=7e42fc3c84289b79bfbb77676096e1917d864544f0683e921186b5c25d3737f9&req=diYjFM56mYRXXvMW1HO4zT%2FymECEFQuiktHcEoeKC4eySYTFxBh1Mpjd4xnT%0A0Seb%0A) + ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2642744587/d4584e035604f3b7c08afa53a1c6/ee1183ff-e591-4484-a989-1f754245d39c?expires=1789326000&signature=af96881c8644812c05e73c62bcf7af4abbc4cc8e0fec295f720f532c6c03da4c&req=diYjFM56mYRXXvMW1HO4zT%2FymECEFg%2BnktHcEoeKC4c7vJRE2SIOUQQtkcTm%0AU1PZ%0A) 2. Select the program to open its page. The **Workspaces** table shows each workspace's status. A workspace marked with an issue does not meet a requirement yet. - ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2642745562/253e55a3292b35f728fb5dc89fb2/0878a8a9-dce5-4df2-9826-3796605b52a0?expires=1789312500&signature=1d886d646aa4c29149855176d65c1a022aa5452a59f9e78da305325819c759f6&req=diYjFM56mIRZW%2FMW1HO4zc116gdrQVK0MCr%2B42fbmkaT35RNW3FfytlxeCT3%0A72fD%0A) + ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2642745562/253e55a3292b35f728fb5dc89fb2/0878a8a9-dce5-4df2-9826-3796605b52a0?expires=1789326000&signature=d000387b7adac5dcf28cd799db06799cc3d6711ca2422d9f949eff4dabd910d1&req=diYjFM56mIRZW%2FMW1HO4zc116gdrQlaxMCr%2B42fbmkaU%2F9gz29vIjP4N28e5%0AlXUm%0A) Hover over the issue to see which requirement is not met. - ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2642746466/c49291119729e99f4dba8ec924e4/3f802c0e-7fbc-4e80-935a-05da58f65bde?expires=1789312500&signature=d09e501f4429a40b4e82937b5399eabae5e78165606ddb879f888392e845e157&req=diYjFM56m4VZX%2FMW1HO4zaveae9hl3%2FFVPpeIJbmktSnfVSzO%2BBdSPiIOxn0%0AqhFc%0A) + ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2642746466/c49291119729e99f4dba8ec924e4/3f802c0e-7fbc-4e80-935a-05da58f65bde?expires=1789326000&signature=b9d46f262901190092fe27c9125134f2ad32b1a57e68509469016c801ce9ca31&req=diYjFM56m4VZX%2FMW1HO4zaveae9hlHvAVPpeIJbmktQfzYGnrt3JWd9Ti1VL%0Aao1O%0A) 3. To give a workspace access, make it meet the requirements. Open the workspace, select "Manage," then "Programs," and check the **Qualifications** panel. - ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2642768117/1304e6b1350fc9bd88c4238a00e3/db606eb5-39d5-4309-a5a9-ee33847fc233?expires=1789312500&signature=735b71947ce5ff3cdbbb4e741d94195ca602892a09c8363947f5439880b50bb1&req=diYjFM54lYBeXvMW1HO4zTU0lNKTKkRC9BWcjfiNKI1N2zJW2oMisddVt5PX%0A3AT%2B%0A) + ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2642768117/1304e6b1350fc9bd88c4238a00e3/db606eb5-39d5-4309-a5a9-ee33847fc233?expires=1789326000&signature=60cbbb75bf451539801a3c8d7f87b811ff38caf424fe07c46cb153408c295be9&req=diYjFM54lYBeXvMW1HO4zTU0lNKTKUBH9BWcjfiNKI3nr%2ByH3HukvJwSLWyk%0AMzJ0%0A) 4. Fix the requirement. For the Cyber Verification Program, turn on data retention under Manage, then Privacy controls. Then select "Rerun." - ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2642746995/87151a11687a9c631b7a9d681390/d40a6c12-283d-4b3b-b6d6-9f631a73e7c0?expires=1789312500&signature=d59518d8378f59c000c91d3bda7fde5509d3e3e5951b14b71ba9d6e269286c01&req=diYjFM56m4hWXPMW1HO4zQfcHTKt7nwu9apHi%2BiM8ogoT9Mmg6Mk5iEXyCyj%0ALqzy%0A) + ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2642746995/87151a11687a9c631b7a9d681390/d40a6c12-283d-4b3b-b6d6-9f631a73e7c0?expires=1789326000&signature=31e3c6d7d2ff0758cb8bfda589469c50da9a5ec335c5db88cb249dbe7cd009f0&req=diYjFM56m4hWXPMW1HO4zQfcHTKt7Xgr9apHi%2BiM8oi8Hy0nf8XYSC76e8Fb%0AuX4x%0A) 5. The program shows **Active** for the workspace. - ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2642747200/a18bdccde474c9f4eba371cf6050/b0e9d5e3-1e5f-4f27-b682-5684084f92e8?expires=1789312500&signature=642fed14bf402ef788bb3dc56996a6ecf214ae4d616790594c55bd19dfd2c554&req=diYjFM56moNfWfMW1HO4zaUR8q9k9%2Fw9fTukdAE3MWsGKYg6EKUw8yj1WUa%2F%0AEUKh%0A) + ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2642747200/a18bdccde474c9f4eba371cf6050/b0e9d5e3-1e5f-4f27-b682-5684084f92e8?expires=1789326000&signature=a949044d0a648f77b39e0d0a9da9ca58663643c9ed3ab262e5c1b2920967b13f&req=diYjFM56moNfWfMW1HO4zaUR8q9k9Pg4fTukdAE3MWtUg5N01XBiLVvkCCEH%0AA6HK%0A) ## Troubleshooting diff --git a/content/support/8114491-get-started-with-claude.md b/content/support/8114491-get-started-with-claude.md index 5920e06903..c76c52d52a 100644 --- a/content/support/8114491-get-started-with-claude.md +++ b/content/support/8114491-get-started-with-claude.md @@ -36,7 +36,7 @@ You use **prompts** to communicate with Claude. The best approach is to speak to Type your prompt into the chat interface and click the submit button to start a conversation with Claude. You can click the "+" button in the lower left or type "/" to view additional options and commands: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1916208578/2cf2ea52f1f884084b57983a8805/image.png?expires=1789312500&signature=b81ecdcf30c8d0b7e6771109bef68e2d4facf95d5e3044bbab4fa6e0a1c6c64a&req=dSkmEMt%2BlYRYUfMW1HO4zV2J7SbJtYWE9crMELaMZPy8mMIqD3awhrcfRLZn%0AIa6%2BV4hg4zHCIN5xKcQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1916208578/2cf2ea52f1f884084b57983a8805/image.png?expires=1789326000&signature=b93a05d8de02a1e61b626c115e4e82dab153858e2e71534491bc01b71c2b5d9b&req=dSkmEMt%2BlYRYUfMW1HO4zV2J7SbJtoGB9crMELaMZPzoaOOwBzKlMCnIVnSS%0AEbgKSlIRo0lT3qLxJIs%3D%0A) --- diff --git a/content/support/8230524-delete-or-rename-a-conversation.md b/content/support/8230524-delete-or-rename-a-conversation.md index 926bc8a5ac..a3ba60311a 100644 --- a/content/support/8230524-delete-or-rename-a-conversation.md +++ b/content/support/8230524-delete-or-rename-a-conversation.md @@ -44,15 +44,15 @@ These steps apply to Claude for iOS, listed on the App Store as Claude by Anthro 4. If deleting, tap "Delete" again in the confirmation prompt. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599501318/75c28edc693efbe8befd21e4da64/d18a921a-df4b-4788-833c-12c966a32527?expires=1789312500&signature=16efd63102d11cf08e8ae01ca1767096bf6dca5f5a7efe75ee8e2860d17af109&req=diUuH8x%2BnIJeUfMW1HO4zSc12adZiWKu1DBI29QsIlE8wcWOW54lrSJKZ170%0AoT34PcvVtdgQ0K%2Fs0Po%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599501318/75c28edc693efbe8befd21e4da64/d18a921a-df4b-4788-833c-12c966a32527?expires=1789326000&signature=3d1130002c5523285f40b46b7343c07c7ed015c1160474644152c194a1c58f8a&req=diUuH8x%2BnIJeUfMW1HO4zSc12adZimar1DBI29QsIlGqkWEt%2F2q%2BlLo38sj4%0AnppX6u0JGGPXeyEm%2Fi0%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493852/2e58b92d18f307bb79ae30650f26/1bbe52f3-202b-4d5d-9f9a-eeda4d6952c3?expires=1789312500&signature=cdbd0768313c1a64fa53b252a2acfe0267446422c174e63eee96b353f8d30c8b&req=diUuH813nolaW%2FMW1HO4zTjXMu6PL8Lgj7blKEDtUI1KqXWEcXxkSTswIweL%0AGmdmFZ5lBcpvCwawg%2Bc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493852/2e58b92d18f307bb79ae30650f26/1bbe52f3-202b-4d5d-9f9a-eeda4d6952c3?expires=1789326000&signature=4256eece0272782f47ea0c0c089646c95a9a81558f27d9162b110e9095c19143&req=diUuH813nolaW%2FMW1HO4zTjXMu6PLMblj7blKEDtUI0a3Tzg09Im2S4WNt87%0ABkwBvCd%2FT6IkUMVSFPI%3D%0A) You can also delete the conversation you have open: tap the "⋯" button in the top right corner, tap "Delete," then confirm. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493848/997184c386d0e6fb0bd2d7c1f2b6/5d2bc394-25fc-4814-8c2a-2f54d004f83f?expires=1789312500&signature=3ac7d8ff64273f316ee3df8615212bb415c63b2ce0aa3b6140762ac0281b1853&req=diUuH813nolbUfMW1HO4zVCIqpPMyt5DzQl%2BKgU984yQKrvPbqqSm0qpIYMM%0A5opnGBI5R%2FIlROov%2Bwk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493848/997184c386d0e6fb0bd2d7c1f2b6/5d2bc394-25fc-4814-8c2a-2f54d004f83f?expires=1789326000&signature=677199303bd57fc32d2395b5b657e3c36170befad896601bfc2b2538da5b00bc&req=diUuH813nolbUfMW1HO4zVCIqpPMydpGzQl%2BKgU984zpDv8K3SaEqGBQlHlA%0ALBX4leu7KXHaow9cz4k%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493856/799041da9fa918e90068c5ebf5bd/2e8d5cee-c45a-41d7-a14b-486e50a37f88?expires=1789312500&signature=8f89357d18817f7375f893e34745bf98a88dad619b71325f58f518fa21c025ac&req=diUuH813nolaX%2FMW1HO4zVCl4AHx0GdIEDIU8RT6jk3n%2F4nBq%2Fvi3Uv2zvWD%0ApN%2B%2Fs3HrnvYzLc84vOA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493856/799041da9fa918e90068c5ebf5bd/2e8d5cee-c45a-41d7-a14b-486e50a37f88?expires=1789326000&signature=cff7cb5213e74b4500f0e86c13d52764e9c44dccafcdd3387f69b36a698d00f2&req=diUuH813nolaX%2FMW1HO4zVCl4AHx02NNEDIU8RT6jk34yLTpH%2BXQkR8%2FsEpY%0AkPjUMfXnxAer2Qh%2FxkA%3D%0A) ## Delete or rename a conversation on Claude for Android @@ -66,9 +66,9 @@ These steps apply to the Claude for Android, listed on Google Play as Claude by 3. If deleting, tap "Delete" again in the confirmation prompt. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493850/a64e6561222d535f2f5bd03e71f0/5de429c2-d8ed-4e8a-89e8-a13ccaa49767?expires=1789312500&signature=920285f16917b6b9faa62a749f4bbc7aad40b854c051f1e69884a075eddb841e&req=diUuH813nolaWfMW1HO4zVTdd9svw1Jwrqtc0YNNUtJDvNfw0PjTeyy%2BLnaT%0AvsCQJju6RwXdyMMu3do%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493850/a64e6561222d535f2f5bd03e71f0/5de429c2-d8ed-4e8a-89e8-a13ccaa49767?expires=1789326000&signature=094aa0dee097b03be360ec4ce0bc40da1790c84010f311a7d4d436f2a54effd8&req=diUuH813nolaWfMW1HO4zVTdd9svwFZ1rqtc0YNNUtKFhZTvtng9BIfSQ4fS%0A7NdOPMDnBsoG3fi18BM%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493851/f21b39c60e88050d4b0745325f0d/0a8c0d08-dc53-4ef1-8d9f-2b995242c1f9?expires=1789312500&signature=dd5c6fa70620b9935c7f7c41e587774816c1678a8833f5f69d03bfe9a223619f&req=diUuH813nolaWPMW1HO4zUYvw1wIozxZ%2FjekULCQNzXwYDmhASyWmafhuXW%2B%0A0lyPWQmLMWjpT6yiHdQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493851/f21b39c60e88050d4b0745325f0d/0a8c0d08-dc53-4ef1-8d9f-2b995242c1f9?expires=1789326000&signature=6d3fbe0499bded5f0d3c7bbfb2bc491398d4d04d8a34c5e570d93053bae90157&req=diUuH813nolaWPMW1HO4zUYvw1wIoDhc%2FjekULCQNzW%2FoGPG4hxxGdNhYxl6%0AwOrY8OxvNkHsarSZots%3D%0A) **To delete multiple conversations at once:** @@ -78,9 +78,9 @@ These steps apply to the Claude for Android, listed on Google Play as Claude by 3. Tap the trash icon, then tap "Delete" in the confirmation prompt. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493849/3013a0ab921337b4544f7ffeffa6/e828ec14-fb52-4205-a840-707b6f2a848d?expires=1789312500&signature=adafe9b95f177f049b743da0af4aa8f7b52fb53a05af5131ed618533ee15254a&req=diUuH813nolbUPMW1HO4zWGamM53e4%2Fa4AqhTnZa84XCYyhA%2FHgaTd6glA93%0AiUvPFajT5vkcHS2yHqE%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493849/3013a0ab921337b4544f7ffeffa6/e828ec14-fb52-4205-a840-707b6f2a848d?expires=1789326000&signature=beb73f26d0951f3e157dfb3d92045cd3b70dfd6a5cf6ba4caaed4eccc0a4f674&req=diUuH813nolbUPMW1HO4zWGamM53eIvf4AqhTnZa84UvrPM8r0JADLDLU4oI%0AgEvCOAHnt2iAPlaClEI%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493853/e2507f53cce8a26776a22a457b1a/bd79bb8a-b078-420f-a4e1-75590367aa80?expires=1789312500&signature=d913614e2e1d7bc439d0e0eb5f24f07e8d91063d0ca56187684479be9d0a601d&req=diUuH813nolaWvMW1HO4zQTtExzyxUI9SBGfF3I2bRhhgv%2FrRsXaC4Sg9ibL%0A7pB7SxA5WBCu6FPKb5I%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493853/e2507f53cce8a26776a22a457b1a/bd79bb8a-b078-420f-a4e1-75590367aa80?expires=1789326000&signature=ca3b9e0092e2f7a2ef2ea39e0d48f75e880bf113308a0ff7ac62ecb92113924b&req=diUuH813nolaWvMW1HO4zQTtExzyxkY4SBGfF3I2bRgpSTmzcOq0AIASuhL4%0A3ouSAyGHFM8lfYYD2nk%3D%0A) ## What happens when you delete a conversation diff --git a/content/support/8325618-paid-plan-billing-faqs.md b/content/support/8325618-paid-plan-billing-faqs.md index a7400de3d8..a13e452e29 100644 --- a/content/support/8325618-paid-plan-billing-faqs.md +++ b/content/support/8325618-paid-plan-billing-faqs.md @@ -50,7 +50,7 @@ There's no separate option to remove a card, and updating to a new card replaces If you want to use a name other than the one tied to your payment method, check the "Use a different name on invoices" box when adding or updating your payment method in **[Settings > Billing](https://claude.ai/settings/billing)**. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1922141785/666191101c11030b05f03a668a74/image.png?expires=1789312500&signature=1c7a52b0ae575fa9d0ee9bd28e7fe3105c6fd8a835a447ea6cd31e1163594dbd&req=dSklFMh6nIZXXPMW1HO4zVXW8GSoajHJQoNvNFTb5cfRiFJNNNWcruWLieji%0AwuTWQrBUrEYdl4MHabU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1922141785/666191101c11030b05f03a668a74/image.png?expires=1789326000&signature=91e578fd056ccafedc44a0ae505b91693180aecdcc4db61af13133da22810a79&req=dSklFMh6nIZXXPMW1HO4zVXW8GSoaTXMQoNvNFTb5ceBoBfhrP75hX4%2BekVl%0AnQexAlkWbLawTgln32M%3D%0A) ## How can I edit a paid invoice? diff --git a/content/support/8887527-customizing-your-appearance-settings.md b/content/support/8887527-customizing-your-appearance-settings.md index 8bd74d2be7..5dca2098aa 100644 --- a/content/support/8887527-customizing-your-appearance-settings.md +++ b/content/support/8887527-customizing-your-appearance-settings.md @@ -8,7 +8,7 @@ 3. Select from Light, Match System, and Dark under **Color mode**. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1648260417/d478c757c7115ad58a12026d4caf/AD_4nXc__Qop4X9hknWGfGj_y_DCpLutLruhxIclJIfir0ilsgNMg7X8ksIVnqk1Oce5FKlGIOYu9CKbVsu8DqD7iIY2aC0ZfXMyFTeAdNq-Cao2mXcj_WUpNF0kM2HoYR_dEx6N_cuJow?expires=1789312500&signature=5687bd4149b1380b7f9476c37f5dcea0f0fa15bf85fb1f50f49a9a7041b7fae8&req=dSYjHst4nYVeXvMW1HO4zc2jJ6s%2BgYnhSBkgeTglJrqj%2F0ik1Oly8GQ7SJp8%0A2ROtK3pWFWSm2wvh1EM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1648260417/d478c757c7115ad58a12026d4caf/AD_4nXc__Qop4X9hknWGfGj_y_DCpLutLruhxIclJIfir0ilsgNMg7X8ksIVnqk1Oce5FKlGIOYu9CKbVsu8DqD7iIY2aC0ZfXMyFTeAdNq-Cao2mXcj_WUpNF0kM2HoYR_dEx6N_cuJow?expires=1789326000&signature=1657de9bbffe32c51d905d7dc81ac20c14436a858eb1e3d70c83f80aba40a190&req=dSYjHst4nYVeXvMW1HO4zc2jJ6s%2Bgo3kSBkgeTglJrqGN1nOD%2BLm0Ys1jH5d%0A5gZkbGwqcFk%2FbmlH9uw%3D%0A) ## How to change your font @@ -16,10 +16,10 @@ 2. Select from Default, Match System, and Dyslexic Friendly. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1648260416/7fc0803d44d8de40f8e6636b2eb6/AD_4nXf0UEDa1i2QmqlQtoB5BgpQ-FfZVzss_7wMVQdvkmEDSfoTxixnG0GSxC6qrOs21HdkXH-I2Yn_GHDAf8yjd6FJtoh9FadALozvIErFp9r8LychDGLPb7OpN1CN4PRcgVAYNCre?expires=1789312500&signature=c6cbfb801e93b01b554463ad71b76a8eb4d05061309c3c814ceca91ffbe931f5&req=dSYjHst4nYVeX%2FMW1HO4zc8962nmXHM5QtNFlF5%2FHEf2XZeFy2YZ6kI%2BKYg5%0Aq5xWPAXeLDu9g%2BVF54Y%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1648260416/7fc0803d44d8de40f8e6636b2eb6/AD_4nXf0UEDa1i2QmqlQtoB5BgpQ-FfZVzss_7wMVQdvkmEDSfoTxixnG0GSxC6qrOs21HdkXH-I2Yn_GHDAf8yjd6FJtoh9FadALozvIErFp9r8LychDGLPb7OpN1CN4PRcgVAYNCre?expires=1789326000&signature=5f4d093f40f718133d605560a64b9709043337534bdde38f3112e69e0ee4a5f0&req=dSYjHst4nYVeX%2FMW1HO4zc8962nmX3c8QtNFlF5%2FHEeZZG%2FOEHaNUtRF80tc%0AEyRED05QgOSk%2FyIMW%2B4%3D%0A) ## Can I disable the sidebar? It's not currently possible to completely disable the sidebar. You can click the button on the top right of the sidebar to open or close it. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1941108004/5217903737ddd9bb62fe5d7a904c/CleanShot+2026-01-14+at+09_12_58.png?expires=1789312500&signature=5c6da8a63bd3e5997b3db45867b2235f3f1a6fa261dde5cd19b51a84daffa770&req=dSkjF8h%2BlYFfXfMW1HO4zUS%2BB1b1WHnqylfYa7uDb9mB4386ZfPZvpCjlasY%0AvpLTVbbPmTvCycxh7SM%3D%0A) \ No newline at end of file +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1941108004/5217903737ddd9bb62fe5d7a904c/CleanShot+2026-01-14+at+09_12_58.png?expires=1789326000&signature=4fa622db0957d3075671e2830284f100d0fef593e9e19334e08b61da3db92a7a&req=dSkjF8h%2BlYFfXfMW1HO4zUS%2BB1b1W33vylfYa7uDb9n4voY2yyERf1pEsQ5p%0AkK6UnG9ECsBvPoz52NU%3D%0A) \ No newline at end of file diff --git a/content/support/9267400-move-your-personal-claude-account-to-a-team-or-enterprise-organization.md b/content/support/9267400-move-your-personal-claude-account-to-a-team-or-enterprise-organization.md index 554a665e2a..06d94423f9 100644 --- a/content/support/9267400-move-your-personal-claude-account-to-a-team-or-enterprise-organization.md +++ b/content/support/9267400-move-your-personal-claude-account-to-a-team-or-enterprise-organization.md @@ -126,7 +126,7 @@ For the full walkthrough of your options, deadlines, and what happens to your su You may have both a personal account and an organization account tied to the same email address. You can switch between them by clicking your initials or name in the lower left corner of the screen. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312193347/712f763fc290b2488c103849f20c/0c135a6f-3442-4ee1-9ab7-98673f03ef6e?expires=1789312500&signature=5b319f707cefaea8dbc9a100db777f718b6be975f5486428328a11aa9314474e&req=diMmFMh3noJbXvMW1HO4zXhPndk1yR1kufhmlOXMdYb6iXEc3RRH132Ho9vf%0AI4TqtxmCklrLxO5q7DY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312193347/712f763fc290b2488c103849f20c/0c135a6f-3442-4ee1-9ab7-98673f03ef6e?expires=1789326000&signature=6ae95f68477e59e9ddce066a3e335c062ee6835cdb31c288ce9b143ab495c3bf&req=diMmFMh3noJbXvMW1HO4zXhPndk1yhlhufhmlOXMdYa0XRhNlieVTi2kxbjv%0AkuLyyWz5f3nxu8HD%2FrE%3D%0A) A blue checkmark shows which account you're currently using. Click the other account to switch to it and access its separate conversations and projects. diff --git a/content/support/9519177-how-can-i-create-and-manage-projects.md b/content/support/9519177-how-can-i-create-and-manage-projects.md index 4efea523a0..7ba4f8859d 100644 --- a/content/support/9519177-how-can-i-create-and-manage-projects.md +++ b/content/support/9519177-how-can-i-create-and-manage-projects.md @@ -104,15 +104,15 @@ Starring a project allows for quick access from your projects and chats list, vi You can move a standalone chat into a project by clicking on the dropdown arrow next to the chat name, then “Add to project”: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1784190248/0f19c8de18b494a27be252fdfaff/d4e7a5c5-25f5-4623-862b-c593d2dc0b39?expires=1789322400&signature=e6fd936d37dd2539d19a6959609ab84b715c9b5414ff3934f4251e1b6012f021&req=dScvEsh3nYNbUfMW3nq%2BgXuLDiqq4jYzXvsvfZakkxFwejd4Mgy7%2Fe6HWCxm%0Aj%2BN3oKgwGLKjKsqiWYcXUOiSMsI%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1784190248/0f19c8de18b494a27be252fdfaff/d4e7a5c5-25f5-4623-862b-c593d2dc0b39?expires=1789326000&signature=db99916146a90e1262cc02e4b0d4f99046a0789bd9f10fbda85d959f9ff156e6&req=dScvEsh3nYNbUfMW1HO4zQABaWhvSKYVBSXNVFXQ%2FVGxPZ7h0%2BKIUrKMoSJh%0AbeFcsU%2FjwN7zs6kkGWU%3D%0A) Browse or search for the correct project in the **Move chat** modal that appears, then click on it to move the chat. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1784190951/34dc256ccd4c0cf74976f31062e6/55365cf2-059d-41b2-ac95-4b00c4389a76?expires=1789322400&signature=caabb8e97aa5c14862ed2695aa1346bbb2de9f830baf6c4649cb476c2aa1cfa9&req=dScvEsh3nYhaWPMW3nq%2BgaHJV1YFmo4e9y%2BLKq4iewrgpIDfB1m1LkVa4q1g%0AC19LYr0YFaQDfSXjGeV5vsCsr6o%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1784190951/34dc256ccd4c0cf74976f31062e6/55365cf2-059d-41b2-ac95-4b00c4389a76?expires=1789326000&signature=df79a655b7697bfe1b27b1ade15f2f4c58701df7d8cefa93b7de2d7b73906b85&req=dScvEsh3nYhaWPMW1HO4zSMECimzyQ8BgYbpTjViBxB1kth30HYaTQf%2BEyWT%0ADcaXPJdlLaTUXn5Owp4%3D%0A) You can also remove chats from projects, or move them between projects, using the same dropdown menu within the chat: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1784185682/8625eac15b9fa452f148a6c47250/c53a1bc4-a991-4684-a789-5447ed789d35?expires=1789322400&signature=9d4a7bc86038e30986e2879049eab0da529f0a13830f12b20ca54e52e562b89b&req=dScvEsh2mIdXW%2FMW3nq%2BgcRackgi5F%2BtCI5gXkUx%2BGFeoCi0jRvvy8fnQahk%0AYQAdWEyixzF%2BbEohRatOk8gFoXo%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1784185682/8625eac15b9fa452f148a6c47250/c53a1bc4-a991-4684-a789-5447ed789d35?expires=1789326000&signature=3a864dd2c6bdd8359c22a4e72ae97077e915be890c0f3827f1274529b97d8472&req=dScvEsh2mIdXW%2FMW1HO4zb6DuP4vDEMKS2r1%2FGRlqORdxfbBAkPekkmwOq%2Bz%0Ass3XhtaMMBR2cmFp3oI%3D%0A) --- diff --git a/content/support/9519189-manage-project-visibility-and-sharing.md b/content/support/9519189-manage-project-visibility-and-sharing.md index 9d3ac3357c..af44875b62 100644 --- a/content/support/9519189-manage-project-visibility-and-sharing.md +++ b/content/support/9519189-manage-project-visibility-and-sharing.md @@ -12,7 +12,7 @@ When creating a project on a Team or Enterprise plan, you can choose between two - **Private:** Only invited members can view and use the project. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1740370991/2b6b16e5deff094e073a5b4bb0ea/63197103-24c0-41e5-aebd-9b8f431837bb?expires=1789312500&signature=c5a9ec37b3bd36f294567e812930b8cefbcee426c7581e2cc8d0d4872f3713a4&req=dScjFsp5nYhWWPMW1HO4zd3a2VUnJYyiHK95%2FTFaPynZFHk6BjjUpCbK8eWy%0AyHEz0pIgYy3h58KeQ3o%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1740370991/2b6b16e5deff094e073a5b4bb0ea/63197103-24c0-41e5-aebd-9b8f431837bb?expires=1789326000&signature=acff2ad127ccf45393526d363a9fecab65ad7a241fad2f9c9a01fed5da668914&req=dScjFsp5nYhWWPMW1HO4zd3a2VUnJoinHK95%2FTFaPymVCcP0L75Lwjn%2FEn08%0An%2FSEbQxx9Z%2BsCUGe0SQ%3D%0A) ## What are public projects? @@ -22,11 +22,11 @@ If you choose to share a project with the rest of your organization upon creatio Yes, you can switch the visibility of a project you created as public to private at any time by opening the project and clicking the “Share” button to the right of the project name: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1740370987/5d5db997e6b42e627ffa62fddf75/4823906b-9535-4a19-b89e-a1003f1e6e68?expires=1789312500&signature=22e82e2f0ab082144941576d4a338637adb584ef82da93e75f1508dae353f352&req=dScjFsp5nYhXXvMW1HO4zUiDoiD0gAQsE8Kp5wh0MSACYoaAX9s3jIX7rpF3%0AO7AqOnsmD9GxsF3RSVc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1740370987/5d5db997e6b42e627ffa62fddf75/4823906b-9535-4a19-b89e-a1003f1e6e68?expires=1789326000&signature=2e7fd8d519dd3f12dc8b332e8fe71bb1b2cad4503889df02eae511721280b67a&req=dScjFsp5nYhXXvMW1HO4zUiDoiD0gwApE8Kp5wh0MSBPcXXZsPNgIuej2wmd%0AH4DuI7Fqj3cFmmylTjA%3D%0A) Click “Everyone at [your organization]” under **General access** and select “Only people invited” to change the project from public to private: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1740370988/386407facbf3e73d2f5538623a18/69d8ffcd-e1ca-470f-a219-5b88704e41f2?expires=1789312500&signature=a8b468cb5e118c0158bbfdb2a17889ac39b2862a4eae44d8ab1a8ef734c55aaf&req=dScjFsp5nYhXUfMW1HO4zckCIfthYyChl3XeGelDRW3DKpyus3X8tAvHIJAZ%0Af7LICjM7KOM8KHPDDOQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1740370988/386407facbf3e73d2f5538623a18/69d8ffcd-e1ca-470f-a219-5b88704e41f2?expires=1789326000&signature=3410e5a6b5878cb32741f8da8a802deaa70619cf40c31c430bd44eabaa13145b&req=dScjFsp5nYhXUfMW1HO4zckCIfthYCSkl3XeGelDRW1F0LLmfb4uN1UmXmHl%0A9L%2B5vimLi1zYEZR92PY%3D%0A) ## What are private projects? @@ -36,11 +36,11 @@ Choosing “Only people invited” keeps your project private so that you are th Yes, you can switch the visibility of a project you created as private to public at any time by opening the project and clicking the “Share” button to the right of the project name: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1740370989/f829dcd8bdd88e944322f678323f/9d25eff1-6df3-40be-82eb-ba7fe09187e8?expires=1789312500&signature=31906d151597867998a62f6201390c3066f084488d5ce8b132bcfa891bcfc62a&req=dScjFsp5nYhXUPMW1HO4zaSEGlqfS7oI2JrJefVtywmM6%2Fjsu95U%2BvjQKzUO%0AI1z4kNrxRhzrUn78Pxg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1740370989/f829dcd8bdd88e944322f678323f/9d25eff1-6df3-40be-82eb-ba7fe09187e8?expires=1789326000&signature=4cdc21526e4ad62daef531e60c53d2d9be4fc25dc7d0b24f49c85702b76442eb&req=dScjFsp5nYhXUPMW1HO4zaSEGlqfSL4N2JrJefVtywkcW0Llz4rossR4zEH0%0AcyoVeDT4fJj7jpQSWxc%3D%0A) Click “Only people invited” under General access and select “Everyone at [your organization]” to change the project from private to public: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1740370990/d173fbc6f030780d30c6d7b8e204/7e47b9d1-89fe-4607-8b5b-f7b06e7ad0d6?expires=1789312500&signature=c90d4626496d0cd3a93926e394fe7552f8cd39bd256220293343e49069772773&req=dScjFsp5nYhWWfMW1HO4zT7Q08G4vA4TAmYRPrgMBZnv1UVyTqfTwh79wtZs%0ABoHD4c5wTAKrmKRgiGg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1740370990/d173fbc6f030780d30c6d7b8e204/7e47b9d1-89fe-4607-8b5b-f7b06e7ad0d6?expires=1789326000&signature=11e17fd117ab3fdf7b9d357289cdcd60f8808b5c10acd0ba4d59f8277569e6cb&req=dScjFsp5nYhWWfMW1HO4zT7Q08G4vwoWAmYRPrgMBZnBuOjIjXtDDaYoTRaC%0AeSXXxamaVC8P%2FE9SKEs%3D%0A) ## Add and remove access to private projects diff --git a/content/support/9534590-cost-and-usage-reporting-in-the-claude-console.md b/content/support/9534590-cost-and-usage-reporting-in-the-claude-console.md index 5161a58abf..07aac12fe4 100644 --- a/content/support/9534590-cost-and-usage-reporting-in-the-claude-console.md +++ b/content/support/9534590-cost-and-usage-reporting-in-the-claude-console.md @@ -8,7 +8,7 @@ The Claude Console provides detailed cost and usage reporting to help you effect Users with access to these reports can click into them on the left navigation menu on the Console: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1584654217/db0a977417e38e43639f060d96e0/image.png?expires=1789312500&signature=742977bd3207d48217e09dc21746277a8423c8a276e946fc992fdb0ce2ba1dd9&req=dSUvEs97mYNeXvMW1HO4zYCWiS0bgMSfuqqBX2puyxRqUQtoGyfJItCRDO%2BF%0A1cZ4en1qjwyQlKIvUWE%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1584654217/db0a977417e38e43639f060d96e0/image.png?expires=1789326000&signature=47c8839ec18ce882559c44ff11b2a4ceed3a86256634db222e0ddde3a63f768e&req=dSUvEs97mYNeXvMW1HO4zYCWiS0bg8CauqqBX2puyxRxOZwHIVJhj3Qg0tde%0AyKRUolb7o83wFQMgkyw%3D%0A) --- @@ -46,9 +46,9 @@ The [Usage page](https://platform.claude.com/usage) offers a detailed breakdown 6. Use the export button to download a CSV of the displayed data. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1584664321/59b50eba0b61e0789f7055fcf9f4/image+%285%29.png?expires=1789312500&signature=cd1c9903524c94544c6e7bee01e1623d5fc793fa504099043e42c2fdf69d71fa&req=dSUvEs94mYJdWPMW1HO4zQwER3opII1jqMITUZbanFCJIOi33LPNGpFV3aZz%0Aen3XKGTMQqT3b7N3ZsM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1584664321/59b50eba0b61e0789f7055fcf9f4/image+%285%29.png?expires=1789326000&signature=34fc5f7e7cebb5af88b68ea54f4a06af920fa259f1670e928430c79c37bac4cf&req=dSUvEs94mYJdWPMW1HO4zQwER3opI4lmqMITUZbanFD5M8usUnPwurd2SUlW%0A9Fq4hGbboQdyjywg8Eg%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1584693386/aed472efe163abcbc14fa32f3699/rate+limited+requests.png?expires=1789312500&signature=9db1de6289ba0375681b1c20d67a04fb6a53bc19b50541b6e6c40912cb05e040&req=dSUvEs93noJXX%2FMW1HO4zRxEwWJO51Np21D6pckxWMZ2y5oNuZIms3g0Xx4m%0AYPzJxr1w0SAiPl3tTFw%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1584693386/aed472efe163abcbc14fa32f3699/rate+limited+requests.png?expires=1789326000&signature=28f704477b5490ddd490264059373ca8d1b6833516b5929cad2bfea33d6df0dd&req=dSUvEs93noJXX%2FMW1HO4zRxEwWJO5Fds21D6pckxWMZxfD4nDRJTgwSGT1eW%0A7cqj8Z8k0NHY%2BgLZ2hc%3D%0A) ### Rate Limit Use @@ -88,6 +88,6 @@ The [Cost page](https://platform.claude.com/cost) helps you understand your spen 5. Use the export button to download a CSV of the cost data. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1584679401/4d0bc8ed08625e1adee414e77030/CleanShot+2025-06-23+at+08_54_40%402x.png?expires=1789312500&signature=ea17910eb54a55638d859fec519a4dbc46a541ecbdae1bda791c28d458de968a&req=dSUvEs95lIVfWPMW1HO4zUR%2Bh5XAUtJkCyIF5nuUsbz94yHMA7e8lYGajaNN%0Ae2DSwE6ya3CINYdK9PA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1584679401/4d0bc8ed08625e1adee414e77030/CleanShot+2025-06-23+at+08_54_40%402x.png?expires=1789326000&signature=854e181981886def8c631598018b1d22eea09921c186bdc91974710d02042425&req=dSUvEs95lIVfWPMW1HO4zUR%2Bh5XAUdZhCyIF5nuUsbwjpb0E4HSS%2FrsHy4T%2B%0AiVhjDWUGf8Eg4pTIEO4%3D%0A) **Note**: Currently, it's not possible to break down usage or cost by individual users. \ No newline at end of file diff --git a/content/support/9547008-publish-and-share-artifacts.md b/content/support/9547008-publish-and-share-artifacts.md index 9f80a457b2..8e948c2981 100644 --- a/content/support/9547008-publish-and-share-artifacts.md +++ b/content/support/9547008-publish-and-share-artifacts.md @@ -56,11 +56,11 @@ Publishing also adds the artifact to the **[Artifacts](https://claude.ai/artifac After publishing, you'll see a “Get embed code” button. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1951684960/0cd917c4455b31e86b70a97f8234/image.png?expires=1789312500&signature=4a042c85f2dabad9576f49bffc2c79d9c698a2e77096f3fa46ef4bb394242c9b&req=dSkiF892mYhZWfMW1HO4zdcpD19R5AGER8xgMH3ra8jPQCBw4HDfNP7XL%2Bsd%0AVQWiypabEDKW9uHvxBc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1951684960/0cd917c4455b31e86b70a97f8234/image.png?expires=1789326000&signature=b668e65cbae7d794576408cfce146a1ddc182c7c30a8ca3e9db14c488c4f4893&req=dSkiF892mYhZWfMW1HO4zdcpD19R5wWBR8xgMH3ra8gHZnJzLocEdS06Lcvf%0A7TSUOHdsRkVwv1X7O50%3D%0A) Click it to open a modal with automatically generated code you can copy and paste to embed your artifact on another website. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1951685860/6bf1aa2c57d6ff95804797779e9c/image.png?expires=1789312500&signature=190e8c857ed09f5ec2f92fd6c701720b03ed6ed311399f297378123ec1f70158&req=dSkiF892mIlZWfMW1HO4zcqH79CAyIZof3CUbx4Ru6XU8%2FemntOF7f30ZGJd%0AV6m4J3lyIuYedV3u7gY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1951685860/6bf1aa2c57d6ff95804797779e9c/image.png?expires=1789326000&signature=295f8b257f848e9c29dae1581f54bd78de4f54afc7311a91d3d31cc37e9c3f07&req=dSkiF892mIlZWfMW1HO4zcqH79CAy4Jtf3CUbx4Ru6UvLSxTF5Gr5PWGrPof%0AzknurHa24ghPxYhpptE%3D%0A) You must specify which websites can embed your artifact by entering URLs in the **Allowed domains** field, separated by commas. @@ -116,7 +116,7 @@ Artifacts created on Team or Enterprise accounts can only be shared within your 4. Click “Share & copy link” to make this version shareable. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1951680160/d5a38784df4c6d0cc55eda339279/Screenshot%2B2025-10-28%2Bat%2B2_00_15-E2-80-AFPM.png?expires=1789312500&signature=0444f02a1f72391de41a7fae5c58e67ecadd985e077d21886c490c681e92b1c4&req=dSkiF892nYBZWfMW1HO4zbvYOljmLHuWK6hAzMpXfmPzBpwn%2BQUmm4tIWSlj%0Aa74syjdUzX3GkX0OBCA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1951680160/d5a38784df4c6d0cc55eda339279/Screenshot%2B2025-10-28%2Bat%2B2_00_15-E2-80-AFPM.png?expires=1789326000&signature=2898fe674e3efccfe1af4ac1d909a831162464397e0b6f6ab5deddca4c6e6d28&req=dSkiF892nYBZWfMW1HO4zbvYOljmL3%2BTK6hAzMpXfmOyRfN72%2B1a4jK1ZHWj%0ACNWIUhtqVD8oS3GK8e0%3D%0A) ### Who can access shared artifacts @@ -138,7 +138,7 @@ When you share an artifact, viewers also gain access to any attachments and file 2. In the **Artifact shared** modal, click “Unshare.” -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1951676927/c66153a2c075c6a64404306aefd0/Screenshot%2B2025-10-28%2Bat%2B1_58_24-E2-80-AFPM.png?expires=1789312500&signature=4dca53e59120a011ddca8bbe9a648fc21cbf28050ec0a101ae2e6bd29ea1f6aa&req=dSkiF895m4hdXvMW1HO4zW9EwgC%2B%2BHa2gj8mTHivCKad1Cv3c4dqLxY9nu4i%0AGhLob6IL%2Be8PxPEeeFg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1951676927/c66153a2c075c6a64404306aefd0/Screenshot%2B2025-10-28%2Bat%2B1_58_24-E2-80-AFPM.png?expires=1789326000&signature=392a2a4154ab0c968fe4086de4e334fcd1a0f224f2f17f636ad4910c15ceaf23&req=dSkiF895m4hdXvMW1HO4zW9EwgC%2B%2B3Kzgj8mTHivCKZr7wAKsoMR5DU%2Fv0vF%0AGK28VI12WsJy8DkZZC4%3D%0A) --- diff --git a/content/support/9927533-disable-public-projects-for-your-organization.md b/content/support/9927533-disable-public-projects-for-your-organization.md index 7f61888f1c..68504e58a2 100644 --- a/content/support/9927533-disable-public-projects-for-your-organization.md +++ b/content/support/9927533-disable-public-projects-for-your-organization.md @@ -10,7 +10,7 @@ Follow these steps: 2. Find **Public projects** and toggle it off -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2053902291/8c39d1a79dedc97411eed54dec5c/CleanShot+2026-02-11+at+11_25_34%402x.png?expires=1789312500&signature=9d4606c6205bfe919f604bc25e95b9abd850f42d60f6f1a56827c0e2e63c73ed&req=diAiFcB%2Bn4NWWPMW1HO4zfGib26nagJaYabJlVJ9VPzlPFWP9KrHIiSxDoiD%0AkwneglxShrKA4jGTi0s%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2053902291/8c39d1a79dedc97411eed54dec5c/CleanShot+2026-02-11+at+11_25_34%402x.png?expires=1789326000&signature=94cb8148d4094b26a0857fb15205bb19064e78b4ef02488f621bff7087568a66&req=diAiFcB%2Bn4NWWPMW1HO4zfGib26naQZfYabJlVJ9VPy85i4FI0cTow7ztgBl%0ArTTTcD6kLCS6NeL6Pi8%3D%0A) ## How does disabling public projects work?