Using this to pull ACD Status data:
result = client.supervisor.getStatistics('ACDStatus')
The result returns 14 columns and i only need 2 columns. The way the docs read I thought I could do something like this but the result is always 14 columns:
result = client.supervisor.getStatistics('ACDStatus', ['Skill Name', 'Agents Logged In'])
Is there a way to just grab the data from the specified columns?
Using this to pull ACD Status data:
result = client.supervisor.getStatistics('ACDStatus')
The result returns 14 columns and i only need 2 columns. The way the docs read I thought I could do something like this but the result is always 14 columns:
result = client.supervisor.getStatistics('ACDStatus', ['Skill Name', 'Agents Logged In'])
Is there a way to just grab the data from the specified columns?