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support-operations-prioritization
support-operations-prioritization PublicBusiness-focused analysis of 9,715 support tickets to identify recurring demand, seasonal peaks, and operational priorities.
Python
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insurance-fraud-risk-prioritization
insurance-fraud-risk-prioritization PublicCapacity-aware insurance fraud screening using imbalanced classification, risk ranking, calibration, and drift analysis.
Python
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cross-platform-social-listening
cross-platform-social-listening PublicCross-platform social listening case study combining custom data collection, NLP sentiment signals, Power BI analysis, and commercial listening benchmarks.
Python
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