Skip to content

Fix: vserver-api-missing-vserver-parameter-error-when-auditing-netapp-cluster should have images updated (if needed) and then merged into netapp-clustered-data-ontap-error-resolution-guide #1584

Description

@nwx-natew

Issue type (optional)

The documentation has missing images.

Affected product and version (optional)

Auditor 10.9

Issue

In addition to missing images from the migration from the Help Center, /docs/kb/auditor/troubleshooting-and-errors/data-collection-errors/vserver-api-missing-vserver-parameter-error-when-auditing-netapp-cluster should, I think, have its contents merged into /docs/kb/auditor/troubleshooting-and-errors/data-collection-errors/netapp-clustered-data-ontap-error-resolution-guide. This is partly because the error message from Netwrix Auditor that is resolved by the article links to https://netwrix.com/go/netapp_kb which in turn links to /docs/kb/auditor/troubleshooting-and-errors/data-collection-errors/netapp-clustered-data-ontap-error-resolution-guide. This will improve the UX for customers and make troubleshooting easier. This will also hopefully deflect tickets from Support.

Here is an example of the error message from Auditor:

Source:               File Storage Audit Service
Event ID:             6180
Computer:         [Netwrix Auditor Host]
User:     N/A
Description:      Monitoring plan: [NetApp Monitoring Plan]
Item: [NetApp Item]

Cannot start auditing the '[NetApp Item]' server.

Failed to get file server information (0x8004959A ONTAPI error: Vserver API missing vserver parameter.). See https://netwrix.com/go/netapp_kb for more information.

Reproduction steps (optional)

No response

Solution (optional)

No response

Activity

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Metadata

Metadata

Assignees

No one assigned

    Labels

    auditorThis change or issue involves Auditor.documentationImprovements or additions to documentationkbThis change or issue involves Knowledge Base articles.

    Type

    No type

    Projects

    No projects

      Milestone

      No milestone

      Relationships

      None yet

      Development

      No branches or pull requests

      Issue actions