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Fix form submission error when 'Use technician group on ticket creation' is enabled - #512
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Rom1-B
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Oct 13, 2026
Co-authored-by: Romain B. <8530352+Rom1-B@users.noreply.github.com>
Rom1-B
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Oct 22, 2026
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Description
When the core auto-assigns the technician (from the ITIL category or the item),
_users_id_assignis a scalar ID, not an array.assignUserGroup()now handles both.Screenshots (if appropriate):